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Brian W

The Knowledge in Knowledge Management (KM) - 0 views

www.nickols.us/Knowledge_in_KM.htm

philosophy article

shared by Brian W on 27 Feb 10 - Cached
  • if "knowledge management" is to have any meaning and any credence at all, we must say what we mean by knowledge – in all its variations and permutations – and we must do so in ways that are as free of conflict and overlap as we can make them. Otherwise, we run the distinct risk of appearing to not know what we are talking about.
  • Tacit to tacit. Acquiring someone else’s tacit knowledge through observation, imitation and practice. The example Nonaka uses is that of a product developer, Ikuro Tanaka, who apprentices herself to a hotel chef famous for the quality of his bread. She learns how to make bread his way, including an unusual kneading technique.
  • Explicit to tacit. Internalizing explicit knowledge. HereHere, Nonaka indicates that the product development team acquired new tacit knowledge; specifically, they came to understand in an intuitive way, that products like the home bread-making machine can provide quality, that is, they can produce bread as good as that made by a professional baker. That Nonaka (or anyone else) knows of this suggests that whatever knowledge was acquired has been made explicit and that means it might have been implicit knowledge at one point but was never truly tacit knowledge because that cannot be articulated.
  • ...2 more annotations...
  • Developing Procedural Knowledge We are talking here of skill development, specifically, the acquisition of explicit, declarative knowledge as the basis for skill development. Often this works as follows: We are presented with a description of a way to perform a task. We practice it, perhaps haltingly at first but our proficiency improves with continued practice and it benefits from feedback. Finally, we reach the point at which our ability to perform the task is automatic, we no longer have to think about it. Over time, we might even forget the original task descriptions that enabled enabled our early attempts to perform the task.
  • Procedural knowledgeknowledge
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