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One of the US Agency for International Development’s (USAID) partners is Souktel, a mobile phone service based in the Middle East.

Souktel creates databases, message surveys, and instant alerts that can be sent out and received via mobile phone. The platform tries to better connect job seekers with employers through basic Short Message Service (SMS) texting.

More recently, Souktel has applied this system to international development work. By expanding their service into northern and eastern Africa, messaging services are being used to connect mobile phone users in previously impenetrable locations with aid and relief workers.

UNESCO staff in Gaza recruited Souktel to create an SMS alert/survey system that warns parents and their children of any danger happening near local schools. The service forms a key part of UNESCO’s Crisis and Disaster Risk Reduction project, which aims to ensure that schools are secure community spaces.

"In conflict zones, when it's not safe to leave your house to get information, mobile phones can bridge the gap and keep everyone connected," says Souktel co-founder Jacob Korenblum. "This basic technology allows aid workers, educators and local families to stay in contact at all times." 

Here’s how it works: At each school, principals and teachers are given password-protected access to a web interface, where they can send SMS alerts to all parents’ mobile phones. In an emergency, they could write, "Attack near school today, please keep your children at home." Once the violence has ended, another message could go out saying, "Shelling has stopped; please come to school this morning."