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Guidance on changes in the management of Controlled Drugs There have recently been a number of changes to the monitoring and inspection, prescribing, supply and record keeping requirements for Controlled Drugs. The changes, which are a mixture of legislative and good practice requirements, have led to a number of changes in day to day practice for pharmacists. This section outlines the changes, clarifies whether they are legislative or a matter of good practice and provides links to further information.

Since 1992, Arts & Business hAs plAced over two thousAnd skilled business people into Arts And culturAl boArds in the UK. We trAin our executives in good governAnce And help them understAnd their roles And responsibilities before fAcilitAting An introduction with A boArd As A potentiAl trustee or non executive director. Our business executives bring A rAnge of professionAl And commerciAl expertise, enthusiAsm, new networks, perspectives And ideAs to boArds.

Carers at the heart of 21st century families and communities: a caring system on your side, a life of your own

The Healthcare Commission has produced a new guidance document: Complaints Toolkit - handling complaints within the NHS. This has been developed to offer advice and assistance to NHS bodies and primary care providers on best practice in handling complaints at a local level and will also help trusts to ensure they have the right procedures in place meet Core Standard 14.

A group thAt hAs been set up to help develop A new GP-led heAlth centre in HAverhill hAs met for the second time.

The Fire and Carers Together (FaCT) scheme is a free service for family carers and vulnerable people with any additional needs who might find it difficult leaving the home in the event of a fire.

Listening, responding, improving: a guide to better customer care

The purpose of this updated guidance is to assist primary care trusts (PCTs) in developing their plans for responding to an influenza pandemic. It is also intended to be a useful document for primary care professionals such as those working in general practice, community pharmacy and nursing, and for partner agencies providing services in the community setting.

Controlled Drugs This page contains a range of NPC publications / resources relating to controlled drugs. Our resources aim to support the safe and effective use of controlled drugs, in line with regulatory changes and best practice.

AdvAnce CAre PlAnning: A Guide for HeAlth And SociAl CAre StAff

NCPC publishes a range of titles which can help you develop and implement your palliative care strategies, support clinical governance and offer guidance on clinical and ethical issues.

Commissioning for carers This is a joint publication by the following organisations:

Part intranet, part do-it-yourself project with a kick of open source hotness

This provides information on funding issues for hospices, specifically voluntary sector hospices for adults. The funding issues addressed are i. the charging of some hospices by some Trusts for the delivery of NHS support services (ie. pathology, imaging and ambulance services) and the related issue of reimbursement of hospices for pharmacy costs; and, ii. the funding of specialist registrars in palliative care