The main telecoms operators in the country are all pitching in too – starting with Safaricom which uses the M-Pesa mobile application. In my book “Startup Lions, at the heart of African Tech” I explain how M-Pesa was born organically (and unexpectedly) from contact with the poorest Kenyan populations who didn’t even have bank accounts. A great many of them used ‘m-banking’ to gain financial independence which led to the M-Pesa service having over 22.6 million users in Kenya in 2019 – almost two-thirds of the adult population. A few hours after the president’s announcement, M-Pesa decided to drastically reduce its usage fees and to remove the daily transaction volume limit across the board in order to increase cash flow.
kaoutarchennoufi on 13 Feb 21M-Pesa has made the decision to increase its cash flow by reducing its usage fees and removing the daily transaction volume limit across the board. However, I think that it is not a good strategy to reach that goals. They need to follow other ways such as encouraging E-payments, paying less their suppliers, offer discounts, increase their fees..