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cecilia marie

Choosing the Right Software Support Provider is Everything - 1 views

I was having problems with my computer that I did not know what to do. So I searched the internet for a reliable computer software support service provider and I came across Tech Software Support....

software support

started by cecilia marie on 04 Nov 11 no follow-up yet
Hachan A

Working with Desktop Support Professionals - 0 views

In today's competitive e-business landscape, I simply cannot go out of business because of downtime due to computer glitches or issues. So before it comes knocking on my door, I subscribe at Online...

Desktop Support

started by Hachan A on 12 May 11 no follow-up yet
swan lin

Seven steps to remarkable customer service - Joel on Software - 0 views

www.joelonsoftware.com/...customerservice.html

softwaretest

shared by swan lin on 12 Jul 07 - Cached
  • They outsource their tech support to the cheapest possible provider and end up paying $10 again and again and again fixing the same problem again and again and again instead of fixing it once and for all in the source code.
  • . Take the blame
  • Memorize awkward phrases
  • ...3 more annotations...
  • Practice puppetry
  • There is only one way to survive angry customers emotionally: you have to realize that they’re not angry at you; they’re angry at your business, and you just happen to be a convenient representative of that business.
  • Greed will get you nowhere
cecilia marie

Excellent Online PC Help Professionals! - 1 views

If you are having issues with your computer, do not hesitate to ask for online computer help from Online Computer Help Today. They have expert computer tech support specialists who can give compl...

Online Computer Help

started by cecilia marie on 04 Nov 11 no follow-up yet
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