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Vince Jones

Social computing - Wikipedia, the free encyclopedia - 0 views

  • It has become an important concept for use in business
  • supporting any sort of social behavior in or through computational systems
  • Thus, blogs, email, instant messaging, social network services, wikis, social bookmarking and other instances of what is often called social software illustrate ideas from social computing, but also other kinds of software applications where people interact socially.
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  • The Wisdom of Crowds
  • growing popularity of social software and Web 2.0
  • Social computing begins with the observation that humans — and human behavior — are profoundly social
  • social information provides a basis for inferences, planning, and coordinating activity
  • The premise of social computing is that it is possible to design digital systems that support useful functionality by making socially produced information available to their users
  • Google's page rank algorithms which orders search results based on the number of pages that (recursively) point to them
  • Social computing can be defined as follows: Social Computing" refers to systems that support the gathering, representation, processing, use, and dissemination of information that is distributed across social collectivities such as teams, communities,organizations, and markets. Moreover, the information is not "anonymous" but is significant precisely because it is linked to people, who are in turn linked to other people.
  • Web 2.0 Main article: Web 2.0 A generation of internet applications was developed implementing aspects of social computing developed in the early 21st century.
  • Enterprise social software Main article: Enterprise social software Of particular interest in the realm of social computing is social software for enterprise. Sometimes referred to as "Enterprise 2.0",[2] a term derived from Web 2.0, this generally refers to the use of social computing in corporate intranets and in other medium- and large-scale business environments.
  • Collaborative filtering Main article: Collaborative filtering Collaborative filtering is the method of making automatic predictions (filtering) about the interests of a user by collecting taste information from many users (collaborating). Recommender systems often use it as a "social approach" in order to obtain music, movie, product, web site etc. recommendations.
Vince Jones

Social Media Policies from 80+ Organizations - 0 views

  • One of the key challenges for modern organizations is to define a social media policy.
  • One of the key challenges for modern organizations is to define a social media p
  • Should Your Company Have a Social Media Policy? and 10 Must-Haves for Your Social Media Policy
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  • Social Media for Business: The Dos & Don’ts of Sharing.
Vince Jones

A checkpoint on Web 2.0 in the enterprise | Enterprise Web 2.0 | ZDNet.com - 0 views

  • the Internet has changed considerably in the last half-decade and that those changes have reached a tipping point that’s enabling brand new business models, unleashing a wave of innovative products, influencing public behavior on a large scale, and in particular, resulting in entirely new types of online businesses.
  • Today’s World Wide Web is a larger ecosystem and with far more brainpower and activity that any single organization could ever hope to match.
  • Web 2.0 in the enterprise: Strategic or tactical? For many managers and workers however, these great and historical shifts are beyond their scope or mandate, and they just want incremental improvements to their area of the business and avoid obsolescence. In fact, this is currently one of the more sustained and germane aspects of Web 2.0 for most businesses in the short term and is an important part of Web 2.0 in the enterprise story. Most organizations will be focusing on tactical experiments and pilot efforts as they begin to dabble with Web 2.0 and see how they can apply it to their local corporate culture and unique business situations. But whether one is looking at completely transforming a business at a strategic level, or just applying a few Web 2.0 techniques to a corner of a business that can benefit from it, the message is clearer and clearer business leaders: Significant change is afoot and now is the time to start looking hard at how to embrace it.
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  • It’s this more comprehensive and integrated vision of Web 2.0 and its ingredients consisting of 1) people, 2) a pervasive two-way network, 3) continuous, around-the-clock activity by a billion Web participants, and 4) products that actively leverage the first three items that gives us a better perspective on understanding the strategic advantage of Web 2.0 to our businesses.
  • there is indeed for most enterprises important differences between how they will apply Web 2.0 to their customers, partners, and suppliers and how they apply Web 2.0 internally.
  • social dimension of Web 2.0 is often underappreciated in IT circles (my experience) and calling it out at top conveys both the change in focus for IT and how important it is from a business perspective.
  • Web 2.0 applications strongly favor emergent structure and coevolution with communities of users because it creates better long-term results that evolve organically and stay up-to-date.
Vince Jones

Get a freakin' clue - 49 compelling facts about Social Media : Cody Burleson - 0 views

  • Get a freakin’ clue – 49 compelling facts about Social Media
  • Social Media has overtaken porn as the #1 activity on the web.
  • We no longer search for the news – the news finds us.
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  • In the near future, we will no longer search for products and services – they will find us via social media.
  • Social media isn’t a fad, its a fundamental shift in the way we communicate.
  • It’s a people driven economy.
  • Successful companies in social media act more like party planners, aggregators, and content providers than traditional advertisers.
Vince Jones

12 Rules For Bringing 'Social' To Your Business | SocialComputingJournal.com - 0 views

  • very important conversation happening right now in organizations around the world. It's how those companies are going to make the transition from traditional 1-to-1 relationships with their partners and customers to a one-to-many community relationship where the company is only another member of an endless ongoing conversation.
  • This conversation will be the very lifeblood of companies in the future and consist of all the ideas, concerns, solutions, news, learning, product development, sales, marketing, customer service (i.e. the fundamental fabric of the organization) taking place between anyone, anywhere who feels they have a stake.
  • Major Fortune 500 organizations have started this process. Sears and Kmart launched social sites this week (see a good discussion of this topic on Friendfeed) directly aimed at beginning the journey of becoming social businesses. Limited visions but probably the right direction.
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  • Claims that you can use a Twitter account to turn around your customer service are another. These things can certainly help make a business social, but they are just the means to a long journey; a new way of operating a business in a more open, emergent, and efficient way.
Vince Jones

The shift to Social Computing | Enterprise Web 2.0 | ZDNet.com - 0 views

  • The generally accepted basic tenets of Social Computing are: 1) Innovation is moving from a top-down to bottom-up model 2) Value is shifting from ownership to experiences 3) Power is moving from institutions to communities
  • Consequently, it appears that the two-way Web is increasingly moving the power out of the hands of trusted institutions and into the hands of everyday users, who decide for themselves what products they should buy, whose information they should consume, what marketing they want.
  • [A] new social structure is emerging in which technology puts power in communities, not institutions. Forrester calls this evolution Social Computing. Sounds like Web 2.0, right? We think not. And here’s why: Web 2.0 is about specific technologies (blogs, podcasts, wikis, etc) that are relatively easy to adopt and master. Social Computing is about the new relationships and power structures that will result. Think of it another way: Web 2.0 is the building of the Interstate Highway System in the 1950s; Social Computing is everything that resulted next (for better or worse): suburban sprawl, energy dependency, efficient commerce, Americans’ lust for cheap and easy travel.
Vince Jones

3 Great Social Media Policies to Steal From - 0 views

  • smart business to have a social media policy
  • social media policy that sets the foundation of your expectations, empowers your employees to tweet or blog without fear, rewards social media problem-solving, and educates staff on things to avoid in both personal and professional status updates.
  • What to steal: Moderation guidelines Why? Intel does a good job at breaking down why bad or negative content should not be moderated unless it’s offensive .
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  • What to steal: Transparency guidelines Why? They’re simple, straightforward, and very clear on boundaries.
  • What to steal: Add Value section Why? They inspire IBMers to be thoughtful content creators on the web.
  • asily fear the social web, and yet they’ve chosen to embrace it
  • guidelines are dynamic in nature and will evolve as new trends and technologies are made available.
Vince Jones

Study finds retailers are thinking socially | Webware - CNET - 1 views

  • Study finds retailers are thinking socially
  • The biggest concern among respondents is that consumers will "trash their products in front of a large audience,"
  • At the same time, companies very much want to partake in the social Web.
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  • Brands are especially worried about negative comments hurting a brand, but they also know that they need to go social. That's why they're using Facebook and Twitter with some success
  • Of all social media, Facebook drew the most interest of respondents, followed by Twitter. Tying for third place were customer reviews and blogs. Viral videos took fifth.
  • consumers listen to their peers
Vince Jones

The Top Six Reasons Companies are Still Scared of Social Media - 1 views

  • 1- Employees will waste time with social media.
  • The value to workers of having Internet access - in terms of research, communication, and speed - is far greater than the threat of lost productivity. Companies have a right to make policies and rules about personal use of the Internet, but blocking it during work is just stupid.
  • 2- Haters will damage our brand
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  • 3- We'll lose control of the brand.
  • 4- Social media requires a real budget! It's not really cheap, or free.
  • integrate social media into the company's overall marketing
  • 6- They're scared of giving away corporate secrets or that information on social networks will affect the stock price.
  • social media policy
Vince Jones

Business Social Network - Create & Build Social Networking Sites For Your Business Need... - 0 views

  • Rich social networking features keep your customers hooked.
  • User generated content keeps website content fresh and updated.
  • they wanted to add a community element so their passionate customers had somewhere online to interact with each other about child care, as well as Earthling’s products.
Vince Jones

Business Strategy with IntelBuilder Social Media PlatformIntel Builder Social Media Pla... - 0 views

  • The IntelBuilder platform provides an opportunity to publish content and updates on corporate websites and automatically submit it across all major networking sites such as Twitter and Facebook; and major bookmarking sites such as Digg and Delicious with one click. The platform also allows distributing content to Google News and other major news and media providers automatically. Additionally, IntelBuilder lets users effectively manage their readership and subscription and monitor website traffic and statistics
  • web-based software solutions that help businesses of all sizes to enhance productivity by increasing efficiency and overall profitability.
Vince Jones

Facebook Eats Away at Email Usage on Today's Web - 0 views

  • more people than ever are spending their time online visiting content sites which provide news, information, and entertainment
  • Why Social Networks are Replacing Email As to why social networking sites have led to declining use of other communication tools, Pam Horan, president of the OPA, speculates that it's because people can conduct the same activities on the social networks as they did before via email, IM, and other communication properties, but now they can do so more efficiently. While we would argue that in the business world, emailing is still an essential, "can't live without it" tool, it's not so far-fetched to say that Facebook and the like have changed mainstream users' online behavior. Want to share a funny video? Post it to your profile. Have new pictures from your vacation? Upload them to an online album. These are precisely the sorts of online activities that only a few years ago took place primarily via email messages. Social networking has undoubtedly changed that.
Vince Jones

How an internal social network can dramatically reduce turnover « Jobs in Po... - 0 views

  • How an internal social network can dramatically reduce turnover
  • Best Buy’s internal social network called Blue Shirt Nation
  • social networks can improve your retention efforts and keep employees engaged
Vince Jones

A Small Business Guide to Wikis - 0 views

  • Streamlined communication, collaboration, and information sharing are all vital aspects to building a successful small business.
  • Social technology has risen to meet this challenge over the last few years.
  • The unique communication model inherent in the wiki makes it ideal for becoming a central business tool for your entire team.
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  • What Exactly Is a Wiki? A wiki is web software that allows you and others to create and edit interlinked web pages. This means that you can very quickly create a page (let’s say “New Ideas”) and then add information. The key is that anyone can edit the page (or in our case, add and comment on new ideas), which makes it a very powerful collaboration tool.
  • What Are the Benefits to Small Businesses?
  • 1. Sharing information:
  • 2. Tracking revision
  • 3. Archiving Information:
  • 4. Easy to use:
  • wikis stagnate if they are not embraced by the entire company.
Vince Jones

Friends with Benefits: A Social Media Marketing Handbook - 0 views

  • the transition from a “read only” Web 1.0 to a community-driven, interactive Web 2.0 centered on involvement through writing, sharing, and communicating in a group dynamic.
  • Blogs are one of the most powerful elements of social media
  • the risks of getting involved in social media marketing, such as being unsuccessful, being too successful too fast, and getting feedback you’re not quite ready for.
Vince Jones

Socialcast is FriendFeed for your business | Webware - CNET - 0 views

  • Socialcast is FriendFeed for your business
  • solid, lightweight product for business communication that could help workers (along with customers and clients) keep up to date with each other, and could also reduce in-company e-mail spam.
  • What makes Socialcast a business product more so than FriendFeed, Twitter, Facebook, Plurk, Jaiku, or what have you, is that it offers administrative controls appropriate for a workgroup app. Admins can hook the system into an enterprise directory service, and can make sure new people joining a workgroup are automatically subscribed to others in their company who matter to them.
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  • it connects its users to the pulse of what's happening in a company or workgroup
  • It can also help capture business knowledge in a central location. And it can greatly reduce corporate spam.
  • For Socialcast to add value to a company, it has to be used. Fortunately, it appears to be easy, even fun, to get into and use the app
Vince Jones

GE Nails the Internal Social Network | Blogs | ITBusinessEdge.com - 0 views

  • GE Nails the Internal Social Network
  • companies interested in Facebook-like benefits, but concerned about security and other issues
  • while internal networks tend to be more secure and functionally robust than external networks, they still face challenges, including ensuring they deliver business value and overcoming cultural barriers.
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  • Chuck Willis lauds GE for using an incremental innovation process to create SupportCentral and for offering a number of networking models -- some focused on people, others on communities, documents or discussions -- so users can opt for the model or models that best suit the way they work.
Vince Jones

Wiki - Wikipedia, the free encyclopedia - 0 views

  • Trustworthiness Critics of publicly editable wiki systems argue that these systems could be easily tampered with, while proponents argue that the community of users can catch malicious content and correct it.[2] Lars Aronsson, a data systems specialist, summarizes the controversy as follows: “ Most people, when they first learn about the wiki concept, assume that a Web site that can be edited by anybody would soon be rendered useless by destructive input. It sounds like offering free spray cans next to a grey concrete wall. The only likely outcome would be ugly graffiti and simple tagging, and many artistic efforts would not be long lived. Still, it seems to work very well.[6]
Vince Jones

Employers grappling with social network use | Gaming and Culture - CNET News - 0 views

  • Social networking is on the rise, both on and off the job, leaving companies uncertain how to monitor their use by employees, reports new survey.
  • Employers grappling with social network use
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