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Understanding Community Development Strategies - 0 views

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    Have a Strategy This sounds chiding, but it's true. If you're going to hire a community evangelist type, understand why you're hiring them. Because the role isn't exactly sales (though it is somewhat business development-oriented). The role isn't marketing (though there's a certain "rah rah" aspect to what we do). We aren't going to guarantee X sales, X new contracts, etc. And yet, if you're an employer considering hiring someone for this role, you have to measure their efforts somehow, right? Potential Measurements What if you used the following measurements to drive community around a product or service: Social network group membership # Social network group activity - are you able to motivate your group with regards to the product/service? Write-ups on blogs, podcasts, videoblogs - how many a month would be reasonable? Invites to business meetings, conferences, partnership opportunities New registrations for product/service (after all, that's the point, right?) Not all organizations will be the same, obviously, and the uses for this role are ubiquitous. In my company, I'm paid to do everything from write the conference program (all the sessions), to invite the speakers, to talk with the exhibitors about why they should come, and to drive awareness and attendance. After all, it's a conference, and I need to find revenue to stay paid and to keep my company growing.
Future Makers Future Markets

Decoding Our Twitter Chatter - WSJ.com - 0 views

  • Want to monitor an earthquake, track political activity or predict the ups and downs of the stock market?
  • esearchers have found a bonanza of real-time data in the torrential flow of Twitter feeds.
  • They discovered that in the crisis, Twitter crowds reflexively sorted facts from falsehoods, exercising a collective wisdom on the fly. She found enough measurable differences in language, citations and posting patterns to devise a way to assess the credibility of Twitter texts automatically, with an accuracy of about 70%.
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  • Researchers concede that their studies have some limitations. Twitter users tend to be younger adults, urban, more affluent and less likely to have children; they are not a cross-section of society as a whole. Still, researchers say, there is considerable diversity—demographic, national and cultural—among those who use the service, and it is possible to make meaningful generalizations from the flow of their messages.
  • At Cornell University, network analysts discovered that bad news appeared to fade fastest, weighed down by words with negative connotations. Good news more often floated to the top, buoyed in part by words with positive associations.
  • Web Ecology Project
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