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Successful leadership transitions: traps to avoid, tips for success It's never easy to step into a leadership role from outside an organization. Michael Watkins, an authority on leadership trans...
Satisfying your customers isn't good enough in today's competitive markets. Meeting their needs falls short of earning their loyalty. You need to dazzle them; leave them "breathless" whenever they ...
Is anyone befuddled by the fall from grace of so many leaders? Is anyone befuddled by the choices some leaders make as if nobody is watching? Is anyone captivated by the word befuddled? OK, maybe t...
Five tips to keep your company task force on task. As private and public sector organizations grow and change, internal committees become an increasingly important way to integrate different parts...
The next phishing email you get could be from your boss. With high-profile security breaches on the rise, from Sony Pictures to Anthem, companies are on the defensive. And they want to make sure t...
