Machines of Laughter & Forgetting, by Evgeny Morozov - 0 views
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Frederick Smith on 31 Mar 13Until very recently, technology had a clear, if boring, purpose: by taking care of the Little Things, it enabled us, its human masters, to focus on the Big Things. "Unless there are slaves to do the ugly, horrible, uninteresting work, culture and contemplation become almost impossible," proclaimed that noted connoisseur of contemplation Oscar Wilde. Fortunately, he added a charming clarification: "Human slavery is wrong, insecure and demoralizing. On mechanical slavery, on the slavery of the machine, the future of the world depends." ...Alas, most designers, following Wilde, think of technologies as nothing more than mechanical slaves that must maximize efficiency. But some are realizing that technologies don't have to be just trivial problem-solvers: they can also be subversive troublemakers, making us question our habits and received ideas. Recently, designers in Germany built devices - "transformational products," they call them - that engage users in "conversations without words." My favorite is a caterpillar-shaped extension cord. If any of the devices plugged into it are left in standby mode, the "caterpillar" starts twisting as if it were in pain. Does it do what normal extension cords do? Yes. But it also awakens users to the fact that the cord is simply the endpoint of a complex socio-technical system with its own politics and ethics. Before, designers have tried to conceal that system. In the future, designers will be obliged to make it visible. While devices-as-problem-solvers seek to avoid friction, devices-as-troublemakers seek to create an "aesthetic of friction" that engages users in new ways. Will such extra seconds of thought - nay, contemplation - slow down civilization? They well might. But who said that stopping to catch a breath on our way to the abyss is not a sensible strategy?