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"If a social psychologist were to design a business, as an experiment of course, she would take all the information she knows about a) person b) environment and c) their interaction and design a system to account for it all."

This report considers the effects on business of mass collaboration; the change in working behaviours that mobility introduces; and the spotlight it places on skills and generational differences.

This report considers the effects on business of mass collaboration; the change in working behaviours that mobility introduces; and the spotlight it places on skills and generational differences.

You read that right: No prices. Customers pay what and when they like, or not at all - it makes no difference to the cafe employees, who are instructed not to peek when people put money in the metal lock box.

In economics and business, a network effect (also called network externality) is the effect that one user of a good or service has on the value of that product to other people. When network effect is present, the value of a product or service increases as more people use it.

Alan Moore's consultancy SMLXL advises businesses and organisations on how to better engage with their customers, audiences and social networks.