Writing as Design, Design as Writing ( jnd.org ) - 0 views
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I think you have to be a writer yourself to know how hard it is to make something easy to read -- or else you just have to be a little smart.
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One of the things that stands out when talking to designers and long-term users of poorly designed systems is that these people take great pride in their skills. They had to go through great difficulties to master the system, and they are rightfully proud of having done so. That, by itself, is alright. The problem is that the difficulties become a test of the person or group. Then, rather than ease the situation for the next people, it is used as a sort of initiation rite. The hardy survivors of the experience claim to share a common bond and look with disdain upon those who have not been through the same rites. They share horror stories with one another.
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To be successful, both writing and design have to follow basic psychological principles. And then they must be tested, tried out with readers or users who are similar to the intended audience, and then revised in whatever manner the test results indicate. All this takes a lot of effort and time. Time to learn the principles and appropriate techniques, time to practice them, time to test one's writing or design, time to revise, retest, and re-revise. Few are willing to expend that much time or effort.
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