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Rarely examined in the literature are the tensions between centralised decision-making versus a highly individualized faculty culture of teaching in higher education which have direct effects on the deployment and opportunities for innovation and sustainability.

past efforts to incorporate more significant changes in teaching have been more focused on the technology than the appropriateness for learning

In rich learning environments, student choices to explore, socialize, collaborate, and contribute create a more decentralised context for course content.

Change is continuous, so learning must be continuous.

Embracing complexity and adaptation to uncertainty Inverting the structural pyramid Adopting new models of learning

Probe – Sense – Respond

an absorption or integration cost is the cost of change management, such as unanticipated costs associated with the technology, like the cost of providing tutoring support to learners (which is a cost that most organizations do not consider when deciding to launch an e-learning effort) or that, despite the fact that staff can access the learning anywhere at any time, if the work environment does not support transferring the learning to the job, learners will not become more productive.

learning is inherent in all human activities. All of us are learning all of the time. We can't help it.

In the social model, learning is driven by the community of people who actually do the daily work. It is generated by the requirements of the work, rather than determined by abstract standards of what people ought to know.

In a fundamental way, all work is about learning: it is about learning to fit in and to collaborate, about learning to take initiative when appropriate, it is about really understanding customers, about acquiring intimate knowledge of the products and services the company sells and how they can fit into customers' lives. Acknowledged as such or not, learning has to be an integral part of work. But, somehow, integrated [work+learning] activities have become split into the separate spheres of [work] and  [training] which have come to be dominated by quite different interests.