State public benefits agencies increasingly rely on their website as a means of providing information to the public, and as a means of applying for Medicaid, Food Stamps, and cash assistance. Cary LaCheen’s new report, discussing the findings from web accessibility research of state and some local public benefits agency web sites in California, Florida, Michigan, New York, and Texas, describes a host of problems that make it difficult or impossible for people with disabilities to apply for benefits online, request an application, search the website, or contact the agency by email, and for anyone to find basic information on how to apply for benefits.