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"The basic unit of social business technology is personal knowledge management, not collaborative workspaces." We are surrounded by information and have many ways to collaborate, but unless each person has effective sense-making processes, social business networks are mostly noise amplification.

Learning Worker - good quotes from Jane "Peter Drucker coined the term, "knowledge worker", back in 1959 as a way to describe workers who were involved in non-routine problem-solving. I think, this is one reason why organisations have believed that training knowledge workers is all about "knowledge transfer" - pouring knowledge into peoples heads. Whereas, in the past, individuals were trained to do their jobs once and this would last them their whole careers, over time, as job roles became more sophisticated or new technology or procedures were introduced, training became a full-time operation to keep people knowledgeable, skilled and up to date. But the world is changing fast, and we are now living in a era of exponential information growth. (Huge amounts of data are being created every day).  But what is more, the half life of a piece of knowledge today is just around 5 years. (It is said that a college degree will be out of date before the loan is paid off).  But all this means we need to be continuously refreshing what we know."