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The Pharmacists' Defence Association (PDA) has secured the right to negotiate and agree on proposed changes to the NHS Agenda for Change (AfC) terms and conditions for its members. This milestone follows an agreement with other NHS trade unions, enabling the PDA Union to join the NHS Staff Side. As part of this group, the PDA can now actively participate in the NHS National Joint Council, which oversees changes to AfC. Participation in the NHS Staff Side brings significant benefits for PDA members, especially those employed in the NHS under AfC. In addition to providing the PDA the right to negotiate and agree proposed changes to AfC, it empowers the trade union to advocate for pharmacists at the highest levels in the NHS, participate fully in the NHS Social Partnership Forum, and collaborate with other unions on critical issues such as NHS pay. It also gives PDA members the right to be represented at local trust level on matters handled by local staff sides.

The Pharmacists' Defence Association (PDA) has raised concerns about inaccuracies in media reports regarding a campaign launched by the National Pharmacy Association (NPA) to ballot members in protest over funding issues. The PDA clarified that only trade unions, like the PDA Union, can conduct ballots for industrial action. Therefore, it argued that the NPA's action should not be "inaccurately described as a strike or industrial or collective action." The PDA further explained that NPA's proposed ballot pertains to a contractual dispute between businesses operating community pharmacies and the NHS commissioners in England, Wales, and Northern Ireland. Additionally, the PDA noted that the NPA is not conducting a ballot for its members in Scotland. While some reports have stated that 'pharmacists' are being balloted for the first time to take collective action, the PDA pointed out that many NPA members are, in fact, business owners and investors, not pharmacists.

Hallo Healthcare has announced its decision to exit from its hospital pharmacy sites, currently operated by LloydsPharmacy Healthcare Services (LP HCS Limited), which primarily provides outpatient services. Pharmacists and their teams at its 64 pharmacy sites were informed on Monday, 19 August 2024, about the company's plans to withdraw from this sector. The Pharmacists' Defence Association (PDA), the recognised trade union representing pharmacists at these sites, was also notified. The association has assured its support for members impacted by the decision, although it noted that the process of branch transfers could take several months. "It is expected to be several months before all such branch transfers are agreed and undertaken," the PDA said. The association noted that contracts to provide such services "do change hands periodically with some hospital outpatient departments (OPDs) operated by pharmacy multiples and others operated by hospital-owned subsidiaries" and highlighted its experience in supporting pharmacists when employers change in this way. PDA Union Director Paul Day is hopeful that there will be no job losses in outpatient services and that all pharmacists will be able to continue in their current roles.

In significant development, the Pharmacists' Defence Association (PDA) has advised its Boots members to challenge the "trustees' decision to end the ability to take an unreduced pension from age 60 by submitting complaints through the scheme's two-stage internal disputes procedure". The issue centers around the alterations made to pension scheme rules without the adequate disclosure to scheme members or their representatives. The PDA has drafted template letters to assist scheme members in response to undisclosed changes during a buyout process, sparking legal challenges and demands for transparency from Boots and scheme trustees. Paul Moloney, National Officer of the PDA Union leading the campaign, expressed concern over the sudden withdrawal of the right to an unreduced pension from age 60. "We have always maintained that members had a right under the rules to draw an unreduced pension from age 60," Moloney stated.

Boots and the PDA Union negotiating teams have reached an agreement on this year's pay claim, following constructive negotiations between both parties. The new pay deal will come into effect from 1 November 2024. Under the agreement, all eligible pharmacists and pharmacist store managers within the bargaining unit will receive a 4 per cent pay award, recognising their unique role within the community pharmacy sector and the business. Pharmacists and pharmacist store managers will qualify for the negotiated rates if they are members of the bargaining unit, employed as of 1 November 2024, and not serving a notice period. However, the pay award will not apply to those who have joined or had a pay increase on or since 1 August 2024, were rated as not performing at EOY 2024, or are a trainee pharmacist. All qualified pharmacists in the bargaining unit with over 10 years of service at Boots will receive a minimum of £53,000 FTE per annum, while all substantively appointed and performing Boots Pharmacist Store Managers will be paid a minimum of £55,000 FTE per annum.

A tribunal has ordered Boots to pay over £58,000 in compensation and costs to a pharmacist who was racially profiled at work. S.Famojuro, a black pharmacist of Nigerian national origin, experienced racial harassment from pharmacy team members during a shift on 18 July 2020. The Pharmacists' Defence Association (PDA), the independent trade union for pharmacists, represented the pharmacist throughout the internal grievance processes and at the Employment Tribunal hearing. In a detailed written judgment, the pharmacy team members and company managers were heavily criticised by the Tribunal, after finding that a pre-registration pharmacy technician and a pharmacy advisor had undermined Famojuro in his professional role as the Responsible Pharmacist (RP) and insulted him. The pharmacist lodged a grievance with Boots regarding his treatment, but it took the company over four months to initiate the investigation and set a meeting date, and this was only done after the PDA intervened to address the unacceptable delays.