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This article focuses on the pitfalls of poor selection practices. Many of these are similar to poor management practices in general. A link to a list of potential vendors is also included....

"ROI -- or Return on Investment -- is a pre- and/or post-evaluation process and analysis of three factors: benefits, costs, and value of a specific technology purchase over time. ROI can help your organization avoid a technology purchase that is a huge mistake or avoid not investing in a technology that could return many dividends."