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The Sept. 23 edition of Awesome DC includes the following article highlighting the results of Oracle's "Opportunity Calling: The Future of Mobile Communications" report. The article notes that the survey's results show consumers see limitless potential i

The Sept. 22 edition of RCR Wireless includes the following article highlighting the results of Oracle's "Opportunity Calling: The Future of Mobile Communications" report. The article notes that the survey was release in connection with Oracle OpenWorld

The Sept. 22 edition of Wireless Week includes the following article highlighting the results of Oracle's "Opportunity Calling: The Future of Mobile Communications" report and features comments from Arturo Pereyra, director marketing and business develop

"As consumers continue to dictate how, when and where they make purchases, Oracle believes that providing commerce anywhere is imperative for retail success." said Mike Webster, Senior Vice President and General Manager of Oracle Retail. "Retailers need to invest in aligning and integrating retail processes with the needs of individual consumers to compete and grow effectively in the New Retail Democracy."

"As consumers continue to dictate how, when and where they make purchases, Oracle believes that providing commerce anywhere is imperative for retail success." said Mike Webster, Senior Vice President and General Manager of Oracle Retail. "Retailers need to invest in aligning and integrating retail processes with the needs of individual consumers to compete and grow effectively in the New Retail Democracy."

"The New Retail Democracy study finds that the increasingly democratic relationship between digitally-empowered shoppers and retailers is forcing retailers to re-evaluate technology investments and strategic initiatives to capture loyalty, drive spend and remain competitive.  Consumers are demanding better access to information, product and process, along with more individualized interactions with retailers as they take ownership of their retail experiences."

"The New Retail Democracy study finds that the increasingly democratic relationship between digitally-empowered shoppers and retailers is forcing retailers to re-evaluate technology investments and strategic initiatives to capture loyalty, drive spend and remain competitive.  Consumers are demanding better access to information, product and process, along with more individualized interactions with retailers as they take ownership of their retail experiences."

Retail industry's formidable challenges is not so much not knowing what consumers want but what to do with it. Every retailer wants to become a robust destination for consumerization, likeability, following, innovation and revenue. At this event, Oracle tried to improvise on its hitherto hardline product-centric message into an end consumer-centric vision. And to an extent it worked. I for one am encouraged and would like to see what happens from here on. How does this message transformation and "customer first-solutions second" strategy turn into real execution?

A survey by Oracle showed that 83 percent of global respondents want the retailers to invest in technology and 57 percent said converged commerce is the key. Technology has transformed the retail environment and suggests retailers to adapt the new...

A survey by Oracle showed that 83 percent of global respondents want the retailers to invest in technology and 57 percent said converged commerce is the key.

Retailers estimate they could earn an extra 10% in revenue - which translates into $100 million annually for a $1 billon company - by offering customers and employees a highly individualized experience.

"Today, whether shopping for an item, making reservations, examining a bill, evaluating projects, or viewing medical information, the digital age has brought us to a point where we now expect the ability to make real-time decisions, transact, and customize options at the tap of the screen. In the new service-driven economy, innovative enterprises must focus on two things: taking care of their customers and taking care of their employees," said Bob Weiler, executive vice president, Global Business Units, Oracle.

"Today, whether shopping for an item, making reservations, examining a bill, evaluating projects, or viewing medical information, the digital age has brought us to a point where we now expect the ability to make real-time decisions, transact, and customize options at the tap of the screen. In the new service-driven economy, innovative enterprises must focus on two things: taking care of their customers and taking care of their employees," said Bob Weiler, executive vice president, Global Business Units, Oracle.