Group items tagged

Learning from Dell

Customers are in control. Work with them and learn from them. Real conversations are two-way. Think before you talk—but always be yourself. Address any form of dissatisfaction head on. Be aware that any conversation can become global at any time. Size doesn't matter—relevance does. Just as one journalist can trigger a newscycle, one blogger can do the same. Don't be afraid to apologize. Develop direct links to customer community (IdeaStorm for Dell), listen for how we can improve. One customer is part of many communities. Teamwork, transparency and frequent consistent communication are key in this new world. No shortcuts are possible. Implementing business change requires much effort across departments.

Engage our people to make it work

Having a terms-of-service agreement with these new media providers will make it easier for government agencies to create pages and use them to dramatically increase access to information, offer education on government services, and further empower citizens to interact with government.

For the past six months, a coalition of agencies led by GSA has been working with new media providers to develop terms of service that can be agreed to by federal agencies. The new agreements resolve any legal concerns found in many standard terms and conditions that pose problems for federal agencies, such as liability limits, endorsements, freedom of information, and governing law

"We need to get official information out to sites where people are already visiting and encourage them to interact with their government," says GSA Acting Administrator Paul Prouty. “Millions of Americans visit new media sites every day. The new agreements make it easier for the government to provide official information to citizens via their method of choice.”

First to digitalise – to make Britain the leading superfast broadband

Second to personalise –

Third to economise – in the Pre-Budget Report we set out our determination to find £11 billion of savings by driving up operational efficiency,

How can we use computers to improve politics?

Policy Framework for Government Held Information

They take the view that Government held information is a strategic resource that requires good management through its lifecycle

112th Congress live in Congress API

all members of the 112th Congress are now available in our Congress API

All members are now added along with their ids on other sites

Public and civic value require commitment and hard work among the core group of participants. It also requires that these groups be self-governing and submit to constraints that help them ignore distracting and entertaining material and stay focused instead on some sophisticated task

True socially-infused movements cannot be forced

The bad news for marketers is that Shirky’s examples quietly illustrate that we can’t force meaningful social activities. They happen organically, if not accidentally

Probase is a Microsoft Research project described as an "ongoing project that focuses on knowledge acquisition and knowledge serving." Its primary goal is to "enable machines to understand human behavior and human communication.

In this tutorial we will build a tile cache of the Massachusetts data we loaded in Part 1 and then render it in OpenLayers.

Web 2.0 applications don’t generally use a middleware tier to facilitate messaging across users or applications. They use APIs and web-based database access methods to go directly to the source.

it certainly appears that between cloud computing models and Web 2.0 having been forced to solve the shared messaging concept without middleware – and having done so successfully – that middleware as a service is obsolete.