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Marc-Alexandre Gagnon

How Natural Language Processing Helps Uncover Social Media Sentiment [08Nov11] - 0 views

  • NLP goes by many names — text analytics, data mining, computational linguistics — but the basic principle remains the same. NLP refers to computer systems that process human language in terms of its meaning.
  • Apart from common word processor operations that treat text like a mere sequence of symbols, NLP considers the hierarchical structure of language: several words make a phrase, several phrases make a sentence and, ultimately, sentences convey ideas. By analyzing language for its meaning, NLP systems have long filled useful roles, such as correcting grammar, converting speech to text and automatically translating between languages.
  • NLP can analyze language patterns to understand text. One of the most compelling ways NLP offers valuable intelligence is by tracking sentiment — the tone of a written message (tweet, Facebook update, etc.) — and tag that text as positive, negative or neutral.
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  • Much can be gleaned from sentiment analysis. Companies can target unhappy customers or, more importantly, find their competitors’ unhappy customers, and generate leads. I like to call these discoveries “actionable insights” — findings that can be directly implemented into PR, marketing, adverting and sales efforts.
  • As with most computer systems, NLP technology lacks human-level intelligence, at least for the foreseeable future. On a text-by-text basis, the system’s conclusions may be wrong — sometimes very wrong.
  • Finally, much of social media interaction is personal, expressed between two people or among a group. Much of the language reads in first or second person (“I,” “you” or “we”). This type of communication directly contrasts with news or brand posts, which are likely written with a more detached, omniscient tone.
  • NLP is a tool that can help move your business forward by providing insight into the minds of your target audience members. However, it is not meant to replace human intuition. In social media environments, NLP helps cut through noise and vast amounts of data to help brands understand audience perception, and therefore, to determine the most strategic response.
Marc-Alexandre Gagnon

AIIM Industry Watch: Social Business Systems - success factors for Enterprise 2.0 applications [04Oct11] - 0 views

  • In this survey-based report, we look at the business drivers and adoption levels for social business and Enterprise 2.0 technologies, the benefits and issues being highlighted by users, and what platforms and infrastructures are being used for delivery.
  • We take a short look at three specific applications – Enterprise Q&A, Open Innovation, and Sales & Marketing collaboration – and make recommendations for maximizing the benefits from these new systems of engagement.
Marc-Alexandre Gagnon

PayPal Launches Facebook App for Sending Money to Friends [EXCLUSIVE] [17Nov11] - 0 views

  • Social payments are taking a giant leap forward. PayPal has unveiled a Facebook app that lets you send money to friends.
  • The app, simply titled Send Money, is just as straightforward as its name. You have the choice to send either an ecard with money or just money with no card. You select a card, choose a friend to send it to and then select how much money to send.
  • “The PayPal and Facebook infrastructure have now merged,” PayPal’s Anuj Nayar says. “This is another way to personalize the act of giving money.”
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  • And while the primary aspect of the Send Money app is its enablement of transactions across the world’s largest social network, the ecard aspect is being emphasized as well. PayPal was quick to point out that more than 500 million ecards are sent every year, and that’s why PayPal is offering dozens of choices for everything from birthdays to congratulations.
  • “Sending money, person to person, is free,” PayPal Senior Product Marketing Manager JB Coutinho said. “If it’s funded by a PayPal balance or linked to a bank account, it’s free.”
  • While there are several ways to pay with PayPal via Facebook (Payvment comes to mind), this is the first app to enable peer-to-peer payments via Facebook and PayPal. And because it’s a peer-to-peer transaction, there is no transaction fee, though PayPal’s regular limits and international fees still apply.
  • We can see the app really taking off. Users who see on Facebook that it’s a friend’s birthday can quickly fire up the app and send a card and some cash within a few minutes. The app is just as useful for things like lottery pools and reimbursing friends for lunch. It’s a big step toward making social payments a reality.
Dan R.D.

Klip Video App Raises $8.5 Million - 0 views

  • CNET reported that Klip was the fastest mobile video app to reach 100,000 downloads.  Founder Alain Rossmann believes Klip is creating new form of communication. "Mobile video is essentially emerging as a new communication medium," he tells us.  "Phones are in pockets all the time, they have incredibly good cameras and good networks, and all of those things create a dialogue among users that is really mediated through mobile video.
Dan R.D.

Amazon takes small loss on Kindle Fire - study - MarketWatch - 0 views

  • Shares of Amazon were down about 1% $202.52 by mid-morning Friday. The stock is up about 13% for the year to date. The Kindle Fire is estimated to cost a total of $201.70 to build each unit, a number that includes a bill of materials — or BOM — of $185.60, with another $16.10 in manufacturing costs for each unit, iSuppli estimates. The tear-down estimate does not include cost figures for software, licensing or royalties that Amazon may pay on the device.
  • Amazon began shipping the Kindle Fire on Monday, after first unveiling the device in late September. The tablet costs $199 — about 60% less than the cheapest iPad from Apple Inc. /quotes/zigman/68270/quotes/nls/aapl AAPL -0.16% , which currently dominates the tablet market. Analysts expect the Kindle Fire to make the largest dent in the tablet market next to the iPad, after other devices using Google’s /quotes/zigman/93888/quotes/nls/goog GOOG -0.89%  Android operating system have largely failed to generate strong sales. The low price of the device, along with Amazon’s large library of books and other digital content, are expected to contribute to the appeal of the Kindle Fire. But Amazon does not break out data on its device sales.
Dan R.D.

How mobile devices will become smarter with contextual awareness - 0 views

  • At the Nordic Exceptional Trendshop (NEXT) conference in Aarhus, Denmark today, Clark Dodsworth gave a talk about how contextual awareness will transform our usage of devices such as mobile phones. Contextual awareness uses a variety of sensors in a device to give you information that’s relevant to what you’re doing. Imagine your phone being able to offer relevant alerts for traffic when it knows you’re driving, for example. As Dodsworth notes, Apple’s purchase of ‘virtual assistant’ service Siri last year is one example of how this is set to become a reality. He believes contextual awareness features will soon be built into mobile operating systems as standard.
Dan R.D.

Africa Mobile Market Now Second Only to Asia - 1 views

  • The first GSMA Mobile Observatory report to focus on Africa has come back with some fascinating conclusions. First among them, Africa has passed Latin America to become the world's second largest mobile market. The global mobile association examined the 25 African countries that account for 91% of mobile use (calling them the "A25"). Here are some of the most interesting of the report's conclusions.
  • The report "integrates data from a wide range of existing sources to provide a comprehensive picture of the African mobile industry. These include public sources such as the ITU, World Bank and research by National Regulatory Authorities as well as commercial providers such as Wireless Intelligence, Informa, Gartner, Buddecomm and ID." Africa now has 620 million mobile connections, passing Latin America Regional penetration has risen from 2% in 2000, to 57% this year Over the last decade, the number of mobile connections has grown an average of 30% per year, forecast to reach 735 million by the end of next year Mobile provides 3.5% of African GDP Highly competetive sector has resulted in price decreases of up to 60% in some areas, with an overall average of 18% decrease in the last year 96% of is pre-paid with voice services currently dominating, however data is increasing rapidly - Kenya data revenues, for instance, including SMS, have increased at a 67% annual growth over the last 4 years, representing 26% of total revenues in that country
Dan R.D.

BBC News - Secret net Tor asks users to sign up to cloud services - 0 views

  • The Tor developers are calling on people to sign up to the service in order to run a bridge - a vital point of the secret network through which communications are routed. "By setting up a bridge, you donate bandwidth to the Tor network and help improve the safety and speed at which users can access the internet," the Tor project developers said in a blog.
  • "Setting up a Tor bridge on Amazon EC2 is simple and will only take you a couple of minutes," it promised.
  • Users wishing to take part in the bridging project, need to be subscribed to the Amazon service.
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  • It normally costs $30 (£19) a month. However, Amazon is currently offering a year's worth of free storage as part of a promotion, which Tor developers believe their users will qualify for.
  • Amachai Shulman, chief technology officer of data security firm Imperva believes that cloud services could have a big impact on Tor. "It creates more places and better places to hide," he said.
  • Tor is also used by people wanting to share images of child abuse. Hacktivist group Anonymous recently launched Operation Darknet which targets such abuse groups operating via the network. "There is an ugly face to Tor," said Mr Shulman. "Studies suggest that most of the bandwidth is taken by pirated content."
  • Imperva research estimates that there are currently "a few thousand" exit nodes on Tor - the points at which communications reveal themselves on the wider internet.
Marc-Alexandre Gagnon

RIM and Telefonica team up on NFC mobile payments pilot - IT News from V3.co.uk [24Nov11] - 0 views

  • Research In Motion has staked its claim as a leader in the mobile payment and Near Field Communications space with the announcement of a new pilot project which will see Telefonica employees at the network operator's Madrid headquarters able to pay for goods in local retailers with their BlackBerrys.
  • The Telefonica Wallet for BlackBerry project will allow users of the NFC enabled BlackBerry Bold 9900, BlackBerry Curve 9360 and BlackBerry Curve 9380 handsets to pay by touching their device against a reader in participating stores.
  • The SIM-based NFC technology stores funds and transcation details electronically on the phone's chip while at the front end an application on the device allows user to choose which cards they want to use, as well as get account balances.
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  • The pilot is set to be rolled out to Telefonica employees worldwide and, if successful, could be a precursor to commercial services rolling out from next year, according to the network giant.
  • The news comes as Barclaycard and Visa Europe announced that the O2 arena in London will be rolling out more than 250 contactless card readers across the venue to allow users with contactless cards or NFC enabled phones to pay more quickly and easily.
  • Barclaycard and Orange in May announced their SIM-based Quick Tap payment service for NFC enabled mobile phones, starting with the Samsung Tocco Lite.
Marc-Alexandre Gagnon

NZ #NFC trial launched by BNZ and Vodafone - The Wall - Innovation and strategy in cards and payments [24Nov11] - 0 views

  • iTnews is reporting this morning that the Bank of New Zealand has begun a Near Field Communications (NFC) payments trial, in partnership with Vodafone NZ and Visa.
  • The news comes quickly after the Commonwealth Bank announced its ‘Kaching’ iPhone app. Kaching will use a case over the phone to enable contactless payments, as well as allowing users to pay to mobile, Facebook and email.
  • CBA’s Kelly Bayer Rosmarin will present in Australia’s only dedicated NFC conference. To find out more about NFC in Australia and New Zealand, click here.
Marc-Alexandre Gagnon

British Musicians Design Augmented Reality Energy Drink Bottles @PSFK [24Nov11] - 0 views

  • An ad agency, several musicians, and an app developer have collaborated on Lucozade Energy’s latest campaign, creating drink bottles that launch videos through an augmented reality (AR) smartphone app.
  • Billington Cartmell, a UK ‘thinking brands’ agency, led the project to join artistic expression with an interactive brand experience. Using a the unique ability of the Aurasma app to map and track cylindrical objects, the agency asked seven of the UK’s biggest musicians to design a Lucozade bottle which when viewed through Aurasma leaps to life with video and animations.
  • A great deal of exclusive content was created for this campaign, and most of it is accessible only through the AR-enabled app. The animations that play from the bottles in the app are really only teasers, directing users to a website with documentaries and behind-the scenes video.
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  • The most interesting aspect of this project is the collaboration between three different groups to create a single brand experience centered on creativity and engagement. Two of the musicians involved, Plan B and Tinie Tempah, will promote the campaign with their massive social media following, with the hope that their ‘cool’ will spread to the client and that all involved will be seen as innovators.
Dan R.D.

10/04/23 Bad-news Blippy - When Over-Sharing Leads to Problems - Bits Blog - NYTimes.com - 0 views

  • Blippy, which lets people publish their credit card purchases online.
  • The blog found a Google results page that divulged the Citibank-issued Mastercard numbers for 127 transactions. Those numbers could be easily scooped up by identity thieves and used for fraudulent purposes.
  • plained that when people link their credit cards to Blippy, merchants pass along their raw transaction data — including some credit card numbers — and the site scrubs that information to present just the merchant and the dollar amount spent.
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  • this appeared to have happened to only four users, he said.
  • “We contacted Google and they promptly removed the 4 credit card numbers from their cache,  so they are no longer visible.”
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    I'm not sure why anyone would want to share their transactions. . . 
D'coda Dcoda

10/04/19 Privacy Slips Again - Facebook Retroactively Makes More User Data Public - 0 views

  • There’s an argument circulating that we don’t care about our privacy as much as we did when Facebook rolled out with its “promises”, justifying, in part, this decision. Where do you stand? Will you take steps to remove information from Facebook to keep it from going public? See the article for clarification of Facebook’s claim that these changes are “opt in”.
  • Once upon a time, Facebook could be used simply to share your interests and information with a select small community of your own choosing. As Facebook’s privacy policy once promised, “No personal information that you submit to Facebook will be available to any user of the Web Site who does not belong to at least one of the groups specified by you in your privacy settings.”How times have changed.Today, Facebook removed its users’ ability to control who can see their own interests and personal information. Certain parts of users’ profiles, “including your current city, hometown, education and work, and likes and interests” will now be transformed into “connections,” meaning that they will be shared publicly. If you don’t want these parts of your profile to be made public, your only option is to delete them.Read more at www.eff.org
Dan R.D.

10/03/03 Beyond Twitter Search Semantic Analysis of the Real-Time Web Beyond Twitter Search Semantic Analysis of the Real-Time Web - 0 views

  • What Ellerdale is now doing with Twitter’s 50 million tweets per day is definitely interesting - the service uses an intelligent data-parsing engine to analyze the context of tweets and the links they contain and combines that with other data sources like RSS feeds and Wikipedia to create a real-time search engine and trends tracker that provides more than just a list of tweets - it provides an understanding of the world’s conversations.The best part about all these new partnerships is that we’re about to see an entirely new way to search the web emerge. For quick real-time results, there will always be the major search engines and their more basic lists of tweets, but for true data analysis, we now have incredible new options like Ellendale and all the others.Within each category are conversation topics and sub-topics.any topical page on Ellendale returns an incredible amount of data. There are summaries provided from sources like Wikipedia, Freebase (an online semantic database),
D'coda Dcoda

Rapportive turns the inbox into a platform - 0 views

  • Rapportive adds dynamic contact previews to Gmail complete with profile picture, brief bio and links to their various social networking profiles. Part social, part CRM, Rapportive also features a minimalist notes area directly under the social profiles section of the sidebaat The Next Web Conference the startup is announcing the launch of a developer platform that will allow third parties to insert their products into Rapportivethese plugins, called ‘Raplets’ can be for any purpose. Rapportive suggests booking and time management, entertainment or internal corporate tools as other usesAlthough Rapportive is a Gmail-only service right now, it will be integrating with other email platforms in the near future
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    a new service creates more social interaction via email
D'coda Dcoda

stats you need to monitor on your blog [29Apr10] - 1 views

  • learn how you can use stats from your blog in order to improve traffic and page views. http://onlinemoneywithgoogleadsense.blogspot.com/2010/04/statistics-to-monitor-on-your-blog.html
Dan R.D.

Facebook Fans Galore - Drumming up Local Business [27Apr10] - 0 views

  • Twitter user B.J. Drums, who works with the Museum of Making Music in Carlsbad, California, sent us proof that Facebook is officially getting into the local business marketing fray.If Yelp, Google, Fousquare and Facebook all get their way, local business windows will be covered in window decals. Realistically, one decal will prevail and we tend to think Facebook’s more than 400 million userbase and the value of an instant Fan will make Facebook’s offering especially appealing to local business owners.
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    Facebook's new marketing strategy involves friendly window decals that remind customers to "like" you.
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