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Marc-Alexandre Gagnon

Debenhams explores mobile payments | News | New Media Age [25Nov11] - 0 views

  • Debenhams is in talks to introduce till payments through mobile phones as research finds that handsets are set to become ubiquitous as a way of paying for goods in five years’ time.
  • The high street retailer said it is exploring ways to let customers use their mobiles to pay for goods in-store.
  • Harriet Williams, Debenhams’ head of digital, said, ”It is something we are looking at and talking to partners about. When we’ve done research, we’ve seen that it’s something particularly younger customers are more interested in.”
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  • Williams said the department store chain would “love” to run a trial next year if all the participants needed to make mobile payments work – such as the banks and mobile operators – come together.
  • Research by PayPal said that 2016 will be the year when UK shoppers will use their mobiles to pay for their shopping, increasingly replacing cash and cards.
  • Robin Terrell, House of Fraser executive director of multi-channel and international, said payment through the mobile phone will “absolutely” be introduced in the future.
  • However, retailers have voiced their concerns over the difficulties in ensuring all the various players work together on NFC technology.
  • “As a customer, I am not going to have a different wallet for each financial institution, network and handset I have,” said Terrell. “Equally, the financial institutions will need to work together to raise the current £15 limit on NFC contactless payments. None of these issues are insurmountable, however, and the overall direction of travel is clear.”
  • Just this week Starbucks said that it is launching the high street’s first iPhone mobile app payment system after growing impatient with the rate of development of NFC technology
  • The coffee chain said it “did not want to wait” for the development of NFC and for it to become mainstream. Instead, it has developed its own mobile payment system using iPhone apps because so few handsets are currently NFC capable.
  • French Connection said mobile payment was not on its agenda just yet but it could see the method being taken up in the future.
  • Jennifer Roebuck, French Connection’s digital director, said, “There’s no reason why in five years you can’t swipe your mobile to pay for products. It’s too early days for us [but] it is logical, everyone uses a mobile for everything, such as shopping with Ocado. It’s becoming a little mini system to make payments.”
  • David Smith, IMRG chief marketing and communications officer, said, “The use of smartphones is going up and more technology that goes into them so the compatibility is not beyond it. But consumer trust and how quickly retailers have a system that’s foolproof are the biggest factors. It will inevitably come but how big it will be remains to be seen.”
Marc-Alexandre Gagnon

Orange and Barclaycard launch smartphone payment service - IT News from V3.co.uk [20May11] - 0 views

  • Orange and Barclaycard have launched the UK's first contactless payment service allowing customers to pay for purchases using a smartphone.
  • Orange Quick Tap allows payments of up to £15 in over 50,000 outlets around the country, including Pret A Manger, McDonald's and Subway.
  • Customers have to purchase a Samsung Tocco Lite smartphone to use the service, which is available for £55 on pay-as-you-go or free on a £10 per month, two-year contract.
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  • Customers also need an Orange credit card, Barclaycard or Barclays debit card to transfer money onto the Quick Tap app.
  • Barclaycard is touting the system as highly secure, highlighting the fact that users can opt to input a PIN every time they make a payment.
  • Using mobile phones to make payments is a natural extension of the smartphone, according to Pippa Dunn, vice president at Orange.
  • "We no longer use our mobile phones simply for talking and texting. Apps, cameras and music players allow us to use them for a lot more," she said.
  • "Orange Quick Tap is the first of its kind, a service that allows you to pay for everyday items just by tapping your phone wherever you see the contactless payment symbol. It's going to start a revolution in the way we pay for things on the high street."
  • Carolina Milanesi, research vice president at Gartner, told V3.co.uk that this will be the first of many services as near-field communication (NFC) technology becomes a common feature on Android, BlackBerry and possibly Apple devices.
  • "[However], a little more work needs to be done on the service side as there are different kinds NFC approaches being used by the providers," she said.
  • There are currently 12.9 million contactless cardholders in the UK, and Barclaycard expects the new service to drive adoption.
  • O2 is gearing up to introduce NFC services during 2011, including a wallet application and direct-to-bill and peer-to-peer payment facilities.
  • Analyst firm Juniper Research predicted that NFC will be built into one in five smartphones by 2014 as mobile payment and interactive promotions take off.
  • Over 23 million NFC-capable smartphones are expected to be in circulation by the end of 2011, according to Juniper.
Marc-Alexandre Gagnon

NFC will be incorporated into one in five smartphones by 2014 - IT News from V3.co.uk [... - 0 views

  • Near-field communications (NFC) technology will be built into one in five smartphones by 2014 as mobile payment and interactive promotions take off, according to a report from Juniper Research.
  • Over 23 million NFC-capable smartphones are expected to be in circulation by the end of 2011, said the NFC Retail Marketing & Mobile Payments report.
  • This willl rise to around 300 million by 2014, and half of these devices are expected to be active in the US.
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  • The technology is predicted to generate high revenues, explained Howard Wilcox​, senior analyst at Juniper Research.
  • "NFC-based services in North America will account for nearly $47bn, or 41 per cent of the total, by 2016. The Far East and China ($31bn or 27 per cent) and Western Europe ($23bn or 20 per cent) will follow," he said.
  • However, Wilcox warned that there are still significant infrastructure challenges, and institutions including banks and merchants will need to have sufficient point-of-sale readers installed.
  • The Google Nexus S was the first smartphone to ship with NFC technology, but the hardware has seen limited use in the UK so far.
  • Google is to start trialling NFC services in US this summer, and O2 is expected to roll out a mobile wallet application in the UK this year.
  • RIM has also backed the technology, and its forthcoming high-end devices, including the BlackBerry Bold Touch, are expected to ship with NFC.
  • HTC, meanwhile, has taken a more cautious approach, stating that it will incorporate the technology once there is established demand.
  • The iPhone 5 was tipped to feature contactless payment, but the latest reports suggest that Apple will omit NFC from its fifth-generation iPhone.
Marc-Alexandre Gagnon

CeBIT: O2 gearing up for NFC smartphone services in UK - IT News from V3.co.uk [01Mar11] - 0 views

  • HANOVER: O2 is to introduce new services in the UK in the coming months, including a wallet application and direct-to-bill and peer-to-peer payment facilities, as the company looks to take advantage of mainstream smartphone use.
  • The services are already available in countries such as Germany and Kenya, and will be made available to UK customers soon, according to Matthew Key, chief executive of O2 parent company Telefónica, during his keynote at CeBIT.
  • "Near-field communication will allow people to carry their credit card in their phone and scan transactions. This is fantastic for customers and retailers because it takes a lot of the supply chain costs out," he said.
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  • "We see ourselves being an aggregator of services and payments. As a mobile business we are uniquely positioned. Telefónica across the world has 190 million customers, and we know everyone's payment history and credit references."
  • Location-based advertising, which O2 has already started using in the UK, is also being tipped to become a "major product line" with the increasing use of smartphones, Key explained.
  • "Customers can opt to receive a voucher on their mobile phone. We know when a customer is wandering past Starbucks [for example], and can send a barcode asking them if they want to go inside and get 50p off a latte," he said.
  • "Location-based is customer specific and is win-win. The retailer benefits, the customer benefits and [O2] sits in the middle and benefits as well."
D'coda Dcoda

PayPal sues Google over mobile payments [27May11] - 0 views

  • EBay and its online payment unit, PayPal, on Thursday sued Google and two executives for stealing trade secrets related to mobile payment systems. The two executives, Osama Bedier and Stephanie Tilenius, were formerly with PayPal and led the launch on Thursday of Google's own mobile payment system in partnership with MasterCard, Citigroup and phone company Sprint. The suit highlights the growing battle by a wide range of companies from traditional finance to Silicon Valley trying to take a major stake in what has been described as a US$1 trillion ($1.2 trillion) opportunity in mobile payments. The mobile phone is seen as the digital personal wallet of the future. The eBay suit said Bedier worked for nine years at PayPal, most recently serving as vice president of platform, mobile and new ventures. He joined Google on January 24 this year.
Dan R.D.

Global payment solution - InMobi's new mobile payments service to reach three billion u... - 0 views

  • InMobi SmartPay™ will enable app developers, game companies, and content providers in the US $200bn mobile content and virtual goods space to expand their business and monetize their users quickly and easily into new markets by providing a one-time, no-cost, single point of integration across multiple countries.
  • The solution offers consumers a seamless, pure mobile checkout experience using secure, direct to carrier billing to start, but expanding to all forms of mobile payment methods including credit cards, PayPal, and local mobile wallets by the end of 2011.
  • †The new solution already offers reach to over one billion consumers in seven countries, including the US, UK, Germany, India, Indonesia, South Africa, and Malaysia, with huge growth plans to expand to over three billion consumers in 30 countries by the end of the year.
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  • a key technology enabler within the global mobile ecosystem, especially for the developer community," said Naveen Tewari, CEO of InMobi,
Dan R.D.

Updated: UK Mobile Carriers Team Up For M-Payments Push [16Jun11] - 0 views

  • Big news today in the world of mobile payments: the three largest operators in the UK have announced a joint venture to offer mobile wallet services to its customers, in the hopes of finally kick-starting a service that has been long on discussion but painfully short on execution up to now. O2 UK, Vodafone (NYSE: VOD) UK and Everything Everywhere (itself a joint venture between France Telecom’s Orange UK and T-Mobile UK ) are banding together to form what they call a cross-platform, single solution. The operators say that this will create a simplified, one-stop shop for banks, merchants, advertisers and other marketing partners in the mobile payments value chain.
  • And perhaps most importantly: with companies like Google (NSDQ: GOOG), Visa and to a lesser extent Square looking to spearhead mobile payments with themselves in the center of the transaction, it’s clear that that mobile operators have decided that scale, and control of those all-important SIM cards, is their best weapon.
  • “We’ll be customers of the venture, anyone can be,” explained Ronan Dunne, CEO of O2. “[O2, Vodafone and Everything Everywhere] have actually built and developed capabilities and we’re putting this together [and] creating a market for those who don’t have the scale to do it. The JV makes it easier to access this.”
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  • The JV will be an infrastructure for payments, but it won’t process any payments. This will be down to each operator, working with their individual partners, it seems.
  • It also looks like the first products of this JV will be about advertising rather than NFC payments. Again, Dunne: “NFC is gong to take a little more time, but between the three of us we buy considerable amounts of handsets and [handset makers have] been looking for someone to put their hand up and embrace NFC in a big way.” On advertising, it looks like the idea will be to use the platform to launch campaigns, targeting the subscriber bases of all three operators. In both services, users will be able to opt in and opt out of services.
Dan R.D.

American Express' Digital Payments Platform Serve Teams with Sprint [18Jul11] - 0 views

  • American Express' new digital payments and commerce platform Serve has just announced its first carrier deal since its launch in March of this year. The company's new partnership with U.S. operator Sprint will allow Serve's mobile wallet application to be made available in the Sprint Zone for customers using select Android phones.
  • Serve, which can be funded by a bank account, debit or credit card, or from another Serve account, does not require users to be American Express card holders. Instead, it's aimed at those who don't rely on credit cards. With Serve, customers can shop both online and offline, anywhere American Express is accepted.
  • In the future, Serve will also be used for redeeming offers on goods and services, too, by way of a Groupon-like program.
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  • Later this summer, American Express announced a partnership with Patch, AOL's hyperlocal news and content outlet. Serve will power the Patch Deals platform, a Groupon-style discounts program with local merchants on the AmEx network.
Marc-Alexandre Gagnon

Mobile payment security apps coming to NFC-ready smartphones - Computerworld [26Aug11] - 0 views

  • Four major credit card companies are working with the Isis mobile wallet venture to install mobile payment security applications on upcoming NFC-ready smartphones in the U.S.
  • Visa expects to license its own software, called PayWave, to the upcoming near-field communication (NFC) smartphones sold by the three wireless carriers in the Isis consortium, a Visa spokeswoman said yesterday.
  • All four of the credit networks offer contactless payment software, which today is more widely used on cards containing chips than in smartphones. Isis officials said in July that having all four on board will increase consumer and merchant acceptance of NFC-ready smartphones used to make point-of-sale purchases.
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  • With the various contactless payment applications, customers would likely launch the application on a smartphone with a single touch, and then enter a PIN before waving it at a contactless terminal to make a payment at a retail outlet.
Marc-Alexandre Gagnon

2012 will be a pivotal transition period for mobile payments (panel) | ZDNet [27Sep11] - 0 views

  • Summary: Mobile payments are expected to pick up rapidly in the next year, but don’t expect NFC technology to be at the forefront just yet.
  • Mobile payments is a hot topic at the moment, but there’s actually quite little going on in comparison when it comes to actual activity. There are hardly any smartphones enabled with NFC technology, nor are most of the digital wallet programs set up and running extensively yet.
  • this field is expected to rapidly change within in the next year, according to a group of panelists assembled at GigaOM’s Mobilize 2011 conference in San Francisco on Monday afternoon. The mobile payments spectrum could (and should) look vastly different at this time in 2012.
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  • it will finally be the year to move beyond pilots and trials into real, full-blown commercial deployments.
  • NFC is a “great technology,” mobile payments is already happening really quickly.
  • Dave Talach, vice president of global product management at VeriFone, affirmed that he loves NFC because of the frictionless and seamless experience it offers customers as it enables the possibility to pay, utilize coupons, earn loyalty points and more all with a single click — thus creating a unique experience tailored to each consumer.
  • In the end, it’s really about producing a solution that is secure and convenient for both the consumer and the seller more than anything else.
Marc-Alexandre Gagnon

Six handset makers back Isis NFC payment [29Sep11] - 0 views

  • LONDON – Isis, a joint venture between U.S. mobile phone service providers AT&T Mobility, T-Mobile USA and Verizon Wireless, has announced that HTC, LG, Motorola Mobility, RIM, Samsung Mobile and Sony Ericsson will introduce NFC-enabled mobile devices that implement Isis NFC and technology standards for electronic payment.
  • Isis is working with DeviceFidelity Inc. (Richardson, Texas) to standardize the addition of NFC functionality to cell phones to turn them into electronic wallets, which DeviceFidelity does using a micro-SD card technology.
  • Pilot deployments are expected in 2012.
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  • NFC-enabled phones are expected to allow consumers to make payments, store and present loyalty cards and redeem offers at participating merchants with the tap of their phones
  • However, the industry has been slow to implement the technology as different groups – particularly credit card companies and cell phone service providers – have maneuvered for control of systems in deployment and lobbied for support and critical mass.
  • "NFC is the future of mobile payments and will ensure that transactions are done securely from mobile devices,"
Marc-Alexandre Gagnon

Mobile Person-to-Person payment and Alerts launched [28Sep11] - 0 views

  • New mobile payment services help banks realise the future of payments
  • Visa Europe, Europe’s leading payments technology company, today announced the launch of Visa Mobile Person-to-Person payments and Visa Alerts: two new services designed to help consumers manage their money and make payments using their mobile phones.
  • the new services give Visa Europe’s member banks the tools to respond to growing consumer demand for fast, secure, convenient and innovative ways to make and manage payments using their mobile phones.
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  • Peter Ayliffe said: “The way we pay is changing, driven by the rapid uptake of new technologies and growing consumer demand for more flexible payments
  • We are already seeing early adoption of mobile payments, and in the coming months we will see the arrival of mainstream NFC technologies, advanced loyalty and e-commerce services, and ultimately, the launch of a new digital wallet.”
  • Support for other mobile Operating Systems, multiple currencies and payments to and within non-European countries will be added over following months.
  • Visa Alerts notify registered Visa cardholders on a real-time basis whenever their card has been used to make a purchase or to withdraw cash through Visa Europe’s payment network.
  • developed by Visa Europe in partnership with Monitise, the first of many services that will be made available through the partnership announced in early 2011.
  • Visa Mobile Person-to-Person payments allow registered users to transfer funds to any Visa cardholder in Europe from their mobile phone, backed by all the security and expertise of Visa Europe’s industry-leading processing systems. The app makes it easy to send money to an address book contact, to a mobile phone number, or to a specific Visa card number – whether or not the recipient is registered with the service.
  • Monitise plc (LSE: MONI.L) is a technology company delivering mobile banking, payments and commerce networks worldwide with the proven technology and expertise to enable financial institutions and other service providers to offer a wide range of services to their customers in developed and emerging markets.
Dan R.D.

PayPal & eBay Get Friendly With Facebook [29Sep11] - 0 views

  • Auction giant eBay and Facebook are quietly forging stronger ties with a secret joint partnership and the addition of Facebook exec Katie Mitic to eBay’s board of directors.
  • Mitic, the current director of platform and mobile marketing at Facebook, will now become the twelfth member of eBay’s board of directors. S
  • Mitic is a whiz when it comes to mobile. She helped launch the Palm Pre and the company’s app store before it was snatched up by HP. Her background in building and promoting developer platforms, especially in the mobile arena, should prove useful as eBay strives to replace the wallet with the phone by 2015.
Dan R.D.

Will NFC Eliminate QR Codes Entirely? [28Sep11] - 0 views

  • QR code technology arrived late to North America for numerous reasons, and with Near Field Communication (NFC) fast emerging, it is a valid concern that it may not tip the adoption needle in time to establish itself as a household communication tool.
  • With the release of the Google Wallet, Google has been building a lot of support for NFC. This may explain why they replaced QR codes with NFC for Google Places. Another reason may be because the stickers they distributed to the retailers were intended to be permanent, in which case NFC makes more sense. They may be a bit ahead of the market on this, but if they are distributing millions of these stickers across North America, it pays to plan ahead. Following their announcement, a vast number of articles surfaced with some variation of “QR codes are dead”. This in my opinion was a bit excessive considering Google Places is the only implementation where they made the changeover.
  • Getting away from Google, let’s briefly look at the expected rate of NFC adoption. Smartphones have been available on this continent for at least 4 years and they currently hold approximately 33% of the market. Google’s Nexus S is one of the first phones to be available with NFC technology and it was released only this spring. Blackberry will start releasing models this fall, and Apple has yet to confirm whether they will include NFC support in the iPhone 5. It’s not unreasonable to expect NFC gaining mass adoption no sooner than 2-3 years.
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  • For any of you still thinking QR codes are a fad, I challenge you to do the following: think of them as hyperlinks or buttons rather than widgets. They are intended to connect real world communication elements with interactive, rich media content. In order for them to be truly effective and gain mass acceptance, they must accomplish the following:
  • 1. Be relevant in their context2. Provide added value3. Deliver mobile friendly content
Dan R.D.

It's official: Google wants to own your online identity [29Aug11] - 0 views

  • What kind of services is Schmidt referring to when he says that Google is looking at Google+ as an identity platform that could support other services? Dave Winer thinks that the company wants to effectively become a bank — something he also suspects that Apple and Amazon are interested in as well — and that’s definitely a possibility. Apple and Google both seem interested in NFC technology (near-field communication), which turns mobile devices into electronic wallets, and having a social network tied to an individual user’s identity would come in handy. Ross Dawson says Google wants to build a “reputation engine” using Google+ as a platform.
Dan R.D.

Amex, Foursquare take mobile wallet scheme national [23Jun11] - 0 views

  • Program doesn't require coupons or NFC chips; discounts appear on Amex statements after a purchase
  • Computerworld - American Express Thursday announced the national rollout of mobile payment system that pairs its Amex credit card with a user's smartphone-based Foursquare profile to offer discounts for retail purchases. The discounts, initially available from retailers H&M and Sports Authority, are credited to a user's Amex card within three to five days of a purchase, the company said, adding that no coupons, smartphone codes or NFC smartphone chips are needed. Foursquare, a mobile platform that uses GPS technology, currently has more than 10 million subscribers who use the service as a social network to share their location with friends. The joint effort requires that cardholders register with Amex to link their card to their Foursquare profile.
Marc-Alexandre Gagnon

More than half of Canadians happy with a cash-free future: PayPal | Money | Toronto Sun - 0 views

  • The majority of Canadians would be happy with a cash-free future using digital forms of payment instead of carrying currency, according to a new PayPal Canada survey.
  • Leger Marketing polled 1,512 Canadian adults online and found 56% would prefer using a digital wallet.
  • Thirty-four per cent would rather carry a smartphone than a pocket full of change to make a payment and 36% would use their phone to pay for something as inexpensive as a $5.50 latte or as big ticket as a $272.30 iPod.
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  • "From avoiding the search for ATMs, to finding easier ways to split restaurant bills with friends or making payments anytime, anywhere and from virtually any device, Canadians want easier, faster and safer ways to shop, share expenses, send money or get paid back," said Darrell MacMullin, managing director of PayPal Canada, a subsidiary of eBay and the biggest name in online payments.
  • PayPal reported $750 million in global mobile payment volume in 2010 and expects that number to hit $3 billion by the end of 2011 as more consumers switch from regular cellphones to smartphones
Dan R.D.

Ultrasound Technology Offers Omnipresent Alternative to NFC [22Jun11] - 1 views

  • Zoosh is a new technology that brings NFC-like payments to any phone with a speaker — i.e. every smartphone on the market.
  • Using the almost-inaudible 20,000KHz range — which almost every cell phone speaker is capable of — Zoosh technology can then send data to a receiving microphone. The end point can either be a point of sale — a shop, a ticket machine — or it can be another mobile phone. Apparently the technology has been successfully used in noisy environments — and it’s also fairly safe to assume that a technology like Zoosh would be designed to incorporate as much redundancy and error checking as possible.
  • Narrate, the company behind Zoosh, envisions two main use cases for its ultrasonic payment system. The first is just like Google Wallet: for $30 — a third of the price of NFC hardware — Narrate says that points of sale can be upgraded to accept Zoosh payments.
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  • Furthermore, the Financial Times is reporting that PayPal is interested in Zoosh — and it’s easy to see why.
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    Looking forward to checking this out on my return... BTW, Diigo commenting and liking via mobile is good +1 ...shame I can't highlight on mobile though :( #soclose
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