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Marc-Alexandre Gagnon

2.0 brings Personal Pickup and EasyPay - Apple News, Tips and Reviews [08Nov11] - 0 views

  • The rumored update to the Apple Store app for iPhone, which we noted last week could revolutionize retail, has arrived, albeit a bit later than expected. Apple Store 2.0 brings many improvements, the most noteworthy among them being Personal Pickup and EasyPay services.
  • As reported, the app now allows you to purchase items directly for in-store pickup, available within an hour if it’s in stock at the local store of your choosing. If an item isn’t available, the expected ship times listed in the online store appear to apply. You can also now order custom Mac configurations (with more RAM, bigger hard drives, etc.) for in-store pickup through the app.
  • The other big new addition is EasyPay, which allows you to scan the bar codes of items you wish to purchase in-store with your iPhone’s camera (iPhone 4 or 4S only) and then pay for them directly in the app through your iTunes account. The app keeps your EasyPay purchase receipts, which should come in handy if you ever have to provide proof of purchase to in-store security on your way out the door.
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  • There’s a new option to track the status of your orders right from within the app, too, which makes it easier to keep track of your online and in-store purchases in one place. The new Personal Pickup and EasyPay services are limited to U.S. customers only for now, but the update does introduce international support for Canadian and Chinese Apple Store customers for its other existing features. Hopefully Apple will continue to roll out Personal Pickup and EasyPay internationally if all goes well with the U.S. launch.
Marc-Alexandre Gagnon

Troll Sues Groupon, Yelp Over Mobile Commerce Patent | TechCrunch [08Nov11] - 0 views

  • Yelp and Groupon are both being sued by a company called Mobile Commerce Framework, an obscure patent troll that earlier filed a similar patent infringement suit against Foursquare.
  • On April 6, 2010, Mobile Commerce Framework (MCF) was issued US Patent No. 7,693,752 by the USPTO, for reasons unknown to mankind. In summary, this patent describes:
  • a subscription-based system for providing commerce information for one or more mobile devices for one or more merchants. Some techniques employed feature a subscription-based method for presenting commercial resources to a mobile device. The method involves receiving mobile device user information relating to a geographic location to locate one or more merchants within a subscription-based shopping network, and receiving mobile device user information relating to a merchant type within the subscription-based shopping network.
Marc-Alexandre Gagnon

Gamification trend to take hold in travel | Tnooz [08Nov11] - 0 views

  • The trend in online games, already popular in the entertainment industry, is set to extend to the travel industry according to research released this week. 
  • The WTM Global Trends Report 2011 reveals the ‘gamification of travel’ is already taking hold with companies and tourism organisations including Lufthansa and Tourism Ireland using gaming techniques to create brand awareness and build loyalty.
  • Last year Tourism Ireland unveiled its Ireland Town game on Facebook giving it the potential to engage with more than 62 million people.
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  • The report, carried out in conjunction with Euromonitor, also highlights campaigns such as Nothing Like Australia with Australians encouraged to upload a photo and share their holiday experiences with the world.
  • According to Gartner, by 2015 more than 70% of Forbes Global 200 companies will have at least one gamified application.
  • The WTM Euromonitor research also reveals location-based social networks such as foursquare will start to target travellers with local deals while airlines will launch games based on status levels.
Marc-Alexandre Gagnon

Adconion acquires video advertising startup Smartclip [08Nov11] - 0 views

  • Advertising and content network operator Adconion this morning announced that it has acquired smartclip, a European digital video advertising startup.
  • Smartclip’s network of in-stream and connected TV distribution partners stand to increase the volume of inventory available across Adconion’s digital distribution platform, which delivers targeted ads and content across display, email, social and both in-banner and in-stream video.
  • Adconion says that, with the inclusion of over 500 new publisher sites from the Smartclip portfolio, Adconion will significantly grow its content network (current reach is said to be close to 700 million unique users) and expand its footprint to 17 countries worldwide.
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  • With the acquisition of smartclip, Adconion will gain 118 employees in Europe and expand to 27 offices servicing clients across European key markets, and Russia.
Marc-Alexandre Gagnon

Commerce Weekly: Chasing down abandoned shopping carts - O'Reilly Radar [10Nov11] - 0 views

  • Inviting customers back to their carts
  • Only three out of every 10 online shopping carts actually make it to checkout, according to email marketing vendor Listrak. That's 70% of carts lying abandoned in the virtual corridors of ecommerce. Listrak wants to improve those numbers. It's one of several vendors offering "shopping cart abandonment solutions" — essentially, programs to follow up with shoppers who've left the store and ask them, "Haven't you forgotten something?"
  • Retailers would love to close more of those sales: Listrak estimates $18 billion lost in sales to U.S. retailers every year. A Forrester study last May found that 89% of consumers had abandoned a shopping cart at least once. Forrester's authors attributed that high rate to growing user sophistication: as shoppers become more experienced online, they are more likely to comparison shop even as they move toward checkout. Other industry observers offer a simpler explanation: shoppers are shocked at high shipping costs. A 2006 study by Goecart blamed comparison shopping, high shipping costs, and plain old running out of time as the leading causes of abandonment.
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  • Listrak sampled Internet Retailer's Top 1000 online retailers, loading up carts and then abandoning them ("Hey you kids! Knock it off!") to see who would follow up. Only 14.6% sent a follow-up email, and fewer still sent a second or third email which, Listrak's CEO Ross Kramer told Internet Retailer, is where about half of the revenue comes from. Among Listrak's suggestions to retailers: get the shopper's email address first.
  • Intuit cuts payment rate for AT&T subscribers Intuit announced a partnership with AT&T for its GoPayment mobile payment solution, which competes with Square. Like Square, Intuit offers a free card-swiping attachment that plugs into the audio jack of an iPhone, iPad, Android or Blackberry device, allowing anyone to collect credit card payments. Intuit's basic rate of 2.7% slightly undercuts Square's 2.75%, but AT&T customers will pay even less (1.7%). Intuit originally charged customers $175 for the swiper dongle, but last January, in a bid to compete with Square, it began offering the dongle for free. Still, Intuit has struggled to gain the visibility that Square founder Jack Dorsey and COO Keith Rabois and high-profile investors like Richard Branson have brought to Square. This week's deal with AT&T is a reminder that Intuit is serious about GoPayment, which may actually offer more to merchants since it integrates with QuickBooks, its bookkeeping package that also targets small businesses.
  • PayPal embraces NFC (just a little) PayPal has made something of a point of not jumping on the NFC bandwagon, emphasizing the technology-agnostic nature of its mobile payments platform. Demonstrations at PayPal's recent Innovate conference emphasized payment options like PayPal's Empty Hand system, which lets you buy things with only your mobile number and a PIN. Still, NFC seems an inevitable part of the payments picture in the years ahead, and this week, PayPal delivered the peer-to-peer NFC payment technology that it promised last July. Shimone Samuel, Product Experience Manager for PayPal Mobile Applications, wrote on the PayPal blog that the technology for NFC P2P is included in version 3.0 of PayPal's Android app. No need for it in the iOS app yet, obviously, since the most recent iPhone upgrade disappointingly didn't include support for NFC. As we noted back in July, in practice, the transfer of funds through PayPal's NFC system isn't substantially different from what was already possible using Bump, which sends the transfer through servers in the cloud rather than wirelessly between the mobiles. But the NFC system will let PayPal developers acquire experience with NFC wireless transfers, which should serve them well as NFC-enabled point-of-sale terminals begin to show up next year and beyond.
Marc-Alexandre Gagnon

Accel, True Ventures And Softbank Plunk $4.75M Into Music Sharing App SoundTracking | T... - 0 views

  • With almost a million users and six million songs shared daily, Schematic Labs’ social music sharing app SoundTracking is today announcing that it has raised $4.75 million in Series A funding led by Accel Partners, True Ventures and Softbank Capital.
  • SoundTracking co-founder Steve Jang tells me that he plans on using the new funds for hiring and for furthering integration efforts with services like Spotify and Rdio, “We think connecting SoundTracking to consumption services helps take the music moments into your lean back consumption experience,” he says.
  • “We felt that people have music moments every day, and we wanted to build an app they could take out of their pocket to capture and share the soundtrack of their lives,” says Jang, “We want to continue to simplify that experience and make it more meaningful with the popular music consumption services and social networks.”
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  • Jang is passionate about the app’s community of users, who he insists view the posting of a “musical postcard” on SoundTracking as an emotional moment, “Our user community is still just in its early days. What we’re really most excited about is the engagement and reach of our music lovers who, given an app made for self-expression, seem to love to share emotions and personal moments on top of status updates and check-ins.”
Marc-Alexandre Gagnon

Tiny Rihanna Sings in Nivea Augmented Reality App [VIDEO] [01Nov11] - 0 views

  • Thanks to augmented reality technology, a tiny version of Rihanna actually seems to emerge from the cap of a jar of Nivea Creme to sing her song “California King Bed.”
  • The app, which went live this week, is an attempt to “create engaging digital advertising experiences,” says a statement from the company. Nivea tried to create such as experience this summer with a “Co-Star with Rihanna” Facebook campaign that let users star in a short, alternative version of the music video for the song by editing themselves into the action.
  • For the AR component, all you have to do is buy a tin of Nivea Creme or print one out from Nivea’s website and hold either up to your computer’s webcam. Then, voila, Rihanna appears.
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  • Nivea, however, isn’t the first to use AR to simulate the experience of being in the room with a beautiful woman. In January, Esquire magazine launched a similar app in Barnes & Noble stores that let shoppers take a picture next to an AR-conjured Brooklyn Decker.
Marc-Alexandre Gagnon

An Infusion of Money for Soundtracking, a Social Music App - NYTimes.com [08Nov11] - 0 views

  • SoundTracking, a social mobile application that allows people to create “musical postcards” that can then be shared with friends on social sites,  announced Tuesday that it had received $4.75 million in financing.
  • To use SoundTracking, people take pictures, log their locations and attach the songs they are listening to at that moment.
  • “We are making sharing the core experience and discovery is a bi-product.”
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  • SoundTracking is currently the most shared music service on Twitter
  • The financing is being led by Accel Partners, a venture firm that also invested in the popular music service Spotify. True Ventures and SoftBank Capital also contributed money.
  • Sameer Gandhi, with Accel Partners, said in an e-mail that he had chosen to invest in SoundTracking because it offered a “rich, emotional experience on mobile devices.” Mr. Gandhi said he viewed the combining of geolocation technology and music as a next step in what he called a ”capture and share culture.”
  • SoundTracking was developed by Schematic labs, a mobile app incubator in San Francisco, which focuses on social and entertainment applications. SoundTracking is the first app released by the company. SoundTracking previously received $1.1 million in seed financing from True Ventures, Google Ventures and AOL Ventures.
Marc-Alexandre Gagnon

Starbucks Augmented Reality App Animates Holiday Cups [08Nov11] - 0 views

  • Starbucks is launching its first major augmented reality app this holiday season that will let customers animate their coffee cups with their smartphones.
  • Starbucks Cup Magic launches for iPhone and Android devices in the U.S. next Tuesday. (In Canada, just the iPhone version will launch.) As demonstrated in the video above, the app works by pointing your phone’s camera at the company’s red holiday season coffee cups and 47 additional objects, such as bags of coffee, on display at Starbucks retail locations.
  • Doing so will produce animations involving five characters — an ice skater, a squirrel, a boy and a dog sledding and a fox — on your screen. You can also interact with the characters. For instance, if you tap the boy on the sled he does a somersault. Those who activate all five characters can qualify to win an as-yet-unnamed prize.
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  • The app also includes traditional and social sharing capabilities. You can the send ecards as well as holiday offers from Starbucks, among other things.
  • The object, says Alexandra Wheeler, vp-global digital marketing for Starbucks, is to “surprise and delight” customers during the holiday season.
  • Although Starbucks experimented with an AR app years ago in an ad, Wheeler says this is the first major AR push by the company. The effort follows some other recent AR programs from marketers including an app from Nivea featuring Rihanna and an Amazon app that lets you point your phone at objects and then buy them.
  • Cup Magic, created by Blast Radius, caps off a year of successful mobile implementations by Starbucks. The brand launched a mobile payment app in January that has been used in more than 20 million transactions and a QR code program designed, like Starbucks Cup Magic, to enhance the in-store brand experience.
Marc-Alexandre Gagnon

Stocks Cashing In on Mobile Payments (AXP, EBAY, GOOG) [27Aug11] - 0 views

  • The race to replace your wallet with mobile payment options is on.
  • Consumer demand for smartphones, combined with near-field communication, or NFC, technology that enables everyday purchases, is fueling the shift from credit card swipes to mobile payments. With smartphone sales expected to increase 50% this year, mobile payment services are in a mad dash to capture market share, and the growing competitive space has sparked strategic partnerships among big names.
  • Meet the contendersMobile payment sales in the U.S. are expected to increase at a 68% compounded annualized growth rate over the next five years. It's no wonder that big players like American Express (NYSE: AXP  ) and Google (Nasdaq: GOOG  ) want in on the action.
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  • American Express recently took the spotlight when the company signed a deal with Verizon Wireless allowing mobile users to make purchases on Verizon devices using a streamlined process. As the largest U.S. wireless carrier, Verizon reaches a broad audience. The partnership comes at the right time as American Express opens its own digital payment software called Serve, which will come pre-installed on all Verizon smartphones and tablets.
  • In an apparent bid to boost sales of Android phones, Google launched Google Wallet, a mobile payment platform for Android users. How it works: Google's Android platform will support NFC technology (more on that in a minute) capable of turning your phone into your wallet, letting you store digital credit cards on your Google Wallet account. Just walk into a store, pick up a product, and tap your phone on the payment reader. Google's service will support the payment networks of Citigroup's (NYSE: C  ) Citi, MasterCard (NYSE: MA  ) , and First Data.
  • eBay's (Nasdaq: EBAY  ) PayPal has dominated the online payment space for over a decade, but as the competition gets tough and the focus shifts to mobile devices, the company will need to make big moves to maintain its head start. One such move was initiating Titanium+Commerce, a mobile payment program that lets small businesses design their own smartphone apps for processing PayPal transactions.
  • Another emerging competitor in the mobile payments space is ISIS, a mobile commerce network founded as a coalition among AT&T (NYSE: T  ) , Verizon Wireless, and T-Mobile. Similar to Google Wallet, ISIS will run on any NFC-enabled device offered by the three carriers. Payment network partners will include American Express, Discover, MasterCard, and Visa (NYSE: V  ) .
  • Why this will workFor one thing, smartphones have conquered dozens of industries by gradually replacing everyday items like pocket calendars, road maps, and cameras with their ever-evolving apps. I have no doubt the move to mobile payments will quickly make credit cards a thing of the past. Who will finish the race with the most market share? The company that can get the most merchants to adopt its service. At this point, ISIS shows the most promise because merchants will benefit from a solution offering multiple wireless carriers.
Dan R.D.

New Amazon iPhone App Blends Augmented Reality With eCommerce [03Nov11] - 0 views

  • Amazon’s use of the iPhone camera to recognize and classify objects was preceded by Google, which released Google Goggles, a similar technology, for Android in December 2009 and for the iPhone last October.
Marc-Alexandre Gagnon

Google Ventures Takes A Sip Of Milk, Invests In Kevin Rose's New Startup | TechCrunch [... - 0 views

  • Google Maps is a big part of Milk’s first mobile app, Oink. And Rose wants to build in more Google technology in future updates.
  • Oink lets people rate and discover things in the places around them. It is a first step at creating a directory and recommendation system for things in the physical world.
Marc-Alexandre Gagnon

Twitter Nabs Former Oracle Development Exec As VP Of Infrastructure Engineering | TechC... - 0 views

  • Twitter has just announced a key engineering hire today. Adam Messinger will be joining the company as Vice President of Infrastructure Engineering.
  • Messinger was previously Vice President Development at Oracle, where he was responsible for managing the Oracle Coherence, Oracle JRockit, Oracle WebLogic Operations Control, and other web tier products. Prior to joining Oracle, he worked as a venture capitalist at Smartforest Ventures and O’Reilly AlphaTech Ventures.
  • At Oracle he was responsible, for the development Exalogic, Java SE, FX, ME, and Card, Coherence, Virtual Assembly Builder, Middleware Lifecycle and Applications Lifecycle. Prior to his time as a VC, he founded Gauntlet Systems Corp., which was acquired Borland.
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  • It’s a big development hire for Twitter, as the company says Messinger “was doing web engineering before many used the web.”
Marc-Alexandre Gagnon

Verizon, AT&T and T-Mobile Invest $100M in Google Wallet Competitor [REPORT] [29Aug11] - 0 views

  • Verizon Wireless, AT&T and T-Mobile are planning to invest more than $100 million to take on Google with Isis, the companies’ mobile payment project, according to a report.
  • Isis, which the three carriers announced last November, is a mobile payment system that uses near-field communication. The three companies hope that it will be a viable competitor to Google Wallet, a NFC solution from the search engine giant that is rolling out in the market this year.
  • According to Bloomberg, the three carriers have earmarked $100 million for the venture. Previously, no funding had been announced.
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  • In addition to enabling mobile payments, Isis would also let consumers redeem coupons at the point of sale. Isis has built partnerships with the top credit card firms — Visa, MasterCard, Discover and American Express — to make that possible. The service is expected to roll out sometime in 2012.
  • Meanwhile, Google unveiled Google Wallet in May. A range of merchants, including CVS, Petco and 7-Eleven now accept Google Wallet for payment.
Dan R.D.

Google Offers is now live in Brooklyn! - The Next Web [09Nov11] - 0 views

  • Google Offers went live in Brooklyn, New York today, much to the happiness of everyone from Kings County to Gowanus. Google Offers, a direct competitor to companies like Groupon and Living Social, first landed in Manhattan this past July with Belgian fries and mango chutney at Pommes Frites. Today, Google’s daily deal service is offering $4 general admission tickets to the New York Aquarium, which is 73% off the normal $14.95 price tag. The Aquarium, which is located just off the Coney Island boardwalk is open year round and features animals such as California sea lions, stingrays, tropical fish, moray eels, penguins, seals, otters, walruses, starfish, sea turtles and sharks!
  • Location Media Microsoft Mobile Sessions Shareables Social Media Twitter Video Editions Africa Asia Australia Canada Europe India Latin America Middle East UK United States Languages France Nederland Polska Portugal Romania Russia Google Offers is now live in Brooklyn: Starting with $4 for SHARKS! 9th November 2011 by Courtney Boyd Myers Google Offers went live in Brooklyn, New York today, much to the happiness of everyone from Kings County to Gowanus. Google Offers, a direct competitor to companies like Groupon and Living Social, first landed in Manhattan this past July with Belgian fries and mango chutney at Pommes Frites. Today, Google’s daily deal service is offering $4 general admission tickets to the New York Aquarium, which is 73% off the normal $14.95 price tag. The Aquarium, which is located just off the Coney Island boardwalk is open year round and features animals such as California sea lions, stingrays, tropical fish, moray eels, penguins, seals, otters, walruses, starfish, sea turtles and sharks!
Marc-Alexandre Gagnon

Shazam, Delivery Agent Partner To Let You Buy Your Favorite TV Characters' Stuff | Tech... - 0 views

  • Shazam, potentially one of the most magical apps ever, has partnered with Delivery Agent to let you discover consumer products in TV shows and ultimately purchase them.
  • First to jump on board with the service is NBCUniversal, more specifically the program Covert Affairs, with other programming to follow. Just like you Shazam music you love, the service will let you tag Covert Affairs episodes, which will then serve up different products that are relevant.
  • So let’s say that Covert Affairs main character Annie is getting dressed on the show, and you notice that her outfit is exactly what you’ve been looking for. Simply tag the episode and voila! Delivery Agent pulls any items available for purchase right into the Shazam app.
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  • Along with apparel and accessories within the programming, this new service will also let users buy program-branded goodies, like a Covert Affairs mug or t-shirt. In all honesty, the shopping selection probably won’t be that great at first, and obviously not everyone is a Covert Affairs die-hard. But if this thing blows up the same way Shazam did, you’ll want to be able to tell your friends you were doing it before it was cool.
Marc-Alexandre Gagnon

Wikets, The Social Commerce App With $1.5M In Funding, Rewards Users For Recommendation... - 0 views

  • In September, Wikets, Inc., announced it had raised $1.5 million from venture firms Andreessen Horowitz and Battery Ventures, as well as from six angel investors, to build a new iPhone application that allows users to rate products and share those recommendations with friends. Today, the app has gone live in iTunes.
  • At launch, Wikets lets you recommend products from its featured partners and from 60 major retailers, including iTunes (music and apps), Etsy, eBay, Amazon, Best Buy, The Home Depot, Wine.com, and others, as well as any place you can pull up on Yelp or Foursquare. You can also scan a product’s barcode, if you choose.
  • The resulting product is deceptively simple. You make a recommendation, optionally share it with friends via Facebook or Twitter, and then get rewarded in the form of points that can be later turned in for gift cards at online merchants.
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  • In order to encourage usage, Wikets doles out points for your recommendations, other in-app activity, and, most importantly, your purchases. (100 points = $1.00 USD). These points can later be redeemed for gift cards from select merchants.
  • In the app’s main stream, which includes all the recommendations on the service, there’s a search button to find recommendations from others or to find users by name, plus filters for popular recommendations, nearby recommendations and recommended people. As you browse through this stream, discovering new content, you can tap a button to add items to your wishlist or strike up a conversation around the item in question through a comments feature.
Marc-Alexandre Gagnon

Gartner Identifies the Top 10 Strategic Technologies for 2012 [18Oct11] - 0 views

  • Gartner, Inc. today highlighted the top 10 technologies and trends that will be strategic for most organizations in 2012.
  • Gartner defines a strategic technology as one with the potential for significant impact on the enterprise in the next three years. Factors that denote significant impact include a high potential for disruption to IT or the business, the need for a major dollar investment, or the risk of being late to adopt.
  • A strategic technology may be an existing technology that has matured and/or become suitable for a wider range of uses. It may also be an emerging technology that offers an opportunity for strategic business advantage for early adopters or with potential for significant market disruption in the next five years. These technologies impact the organization's long-term plans, programs and initiatives.
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  • The top 10 strategic technologies for 2012 include:
  • Media Tablets and Beyond.
  • Mobile-Centric Applications and Interfaces.
  • Contextual and Social User Experience.
  • Internet of Things.
  • App Stores and Marketplaces.
  • Next-Generation Analytics.
  • Big Data.
  • In-Memory Computing
  • Extreme Low-Energy Servers.
  • Cloud Computing.
Marc-Alexandre Gagnon

CP24- App allows Starbucks customers to pay with iPhone [08Nov11] - 0 views

  • TORONTO — Canadians who find themselves short of change for that Venti Skim Gingerbread Latte can now pay for their Starbucks beverage with the scan of an iPhone.
  • The Seattle-based company announced Tuesday that an app for Apple's mobile phones can now handle purchases, provided a customer has preloaded an account with money to spend.
  • The account can be funded within the app with a credit card.
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  • Using the app also makes customers eligible for My Starbucks Rewards awards including free birthday drinks, coffee and tea refills, and flavoured syrups for drinks.
  • The mobile payment platform was rolled out in U.S. Starbucks stores earlier this year.
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