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Dan R.D.

Gamification: 75% Psychology, 25% Technology [06Oct11] - 0 views

  • Should enterprise applications be as addictive as Angry Birds? A true believer in gamification would say yes, if you want people to actually use them.
  • [Social media is a powerful tool to connect with customers, but it can create big problems for your company if it's not done right. Learn more at 10 Social Networking Don'ts.]
  • Most of all, gamificiation is about understanding that "if you can make something more fun, and include notions of play, you can get people to do things they otherwise might not want to do."
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  • Businesses have successfully applied gamification principles to achieving goals like reducing travel expenses (Google) and improving cashier checkout performance (Target). The Google example is interesting because it "actually got people talking about how to save money on travel," whereas the more traditional corporate water cooler conversation would be about how to cheat the system, Zimmerman said.
  • "Gamification by Design" largely focuses on the psychology of engagement and ways it can be applied to business applications.
  • Gamifying an application doesn't necessarily mean adding fancy graphics and sound effects, but often it does mean keeping score and letting "players" see how they rank on a leader board--the equivalent of the high scores screen on a video game. In a business context, that might mean letting salespeople see how they rank and how close they are to achieving a goal or securing a bonus as a way of getting the competitive juices flowing.
  • On the other hand, in a traditional loyalty program you might award one point for every dollar a user spends. In a gamified system, you might want to instead provide variable, unpredictable reinforcement where participants can hit the jackpot. This is the design principle that keeps slot machine players glued to their chairs, even though they ought to know the house always wins.
Dan R.D.

Amex, Foursquare take mobile wallet scheme national [23Jun11] - 0 views

  • Program doesn't require coupons or NFC chips; discounts appear on Amex statements after a purchase
  • Computerworld - American Express Thursday announced the national rollout of mobile payment system that pairs its Amex credit card with a user's smartphone-based Foursquare profile to offer discounts for retail purchases. The discounts, initially available from retailers H&M and Sports Authority, are credited to a user's Amex card within three to five days of a purchase, the company said, adding that no coupons, smartphone codes or NFC smartphone chips are needed. Foursquare, a mobile platform that uses GPS technology, currently has more than 10 million subscribers who use the service as a social network to share their location with friends. The joint effort requires that cardholders register with Amex to link their card to their Foursquare profile.
Dan R.D.

BBC News - The promise of augmented reality: Gaga in a living room [25Jun11] - 0 views

  • Augmented reality has been touted as the "next big thing" for a while, yet mainstream success has proved elusive. So what can be done to turn it from a gimmick into a commercial necessity?Imagine being able to watch miniature versions of Kings of Leon or Lady Gaga play on a table right in front of your eyes.
  • One company - String, in partnership with tech firm Digicave - has developed and demonstrated a system that creates the impression of a 3D figure mapped onto, for example, a book shelf. Such technology opens up the possibility of having a pop star appear in your bedroom, performing as if they were on-stage.
  • The idea of augmented reality was first mooted as far back as in 1965, with Ivan Sutherland's now famous essay Augmented Reality: The Ultimate Display. In it, he said that "with appropriate programming… a display could literally be the Wonderland into which Alice walked," stating that digital handcuffs would be able to actually restrain users, and those shot by digital characters would be killed in real life.
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  • His vision bears uncanny resemblance to the Matrix, although it is far from the world of AR that we currently inhabit. Nearly 50 years after that prophetic work, computers have advanced beyond comprehension. However, commercial developments in AR have been slow and the buzz that surrounded the technology a couple of years ago seems to be waning.
Marc-Alexandre Gagnon

What Could Wal-Mart Do With Square Mobile Credit Card Readers? [Updated] [24Oct11] - 0 views

  • Square has struck a deal with Wal-Mart that will bring the dongle into retail stores across the country.
  • In theory, Wal-Mart could arm all of the floor representatives with Square dongles and have customers in and out. It may even help alleviate long lines at the checkout.
  • It is also imaginable that Wal-Mart could set up in-store payment kiosks away from the registers with the Square Register.
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  • It could just be a little booth in every department of a Wal-Mart that would be designed to handle payments for a couple of items.
  • One of the biggest benefits for Square could be to get Wal-Mart to leverage its existing Card Case program that allows for simple payments and transaction information between the customer, the retailer and the payments platform. The Square Card Case was unveiled in May and initially only rolled out to five cities and 50 retail partners.
  • Square posits the Card Case as an Amazon-style "one-click buying" method, except in the real-world as opposed to digital payments.
  • Users that download the app can set up a "card" from a retailer and see what is happening with the retailer, from new deals to changes in the menu. Wal-Mart could institute the Card Case in a variety of ways, from the national level for what is happening with all Wal-Mart retail stores, to dedicating local managers to updating the card case for each individual store.
  • In terms of that goal, the Wal-Mart adoption may have the affect of a giant marketing campaign. The greatest benefit to Square from Wal-Mart may not be actual transaction revenue, but helping to speed up the awareness and adoption of the platform.
Dan R.D.

You say you want a revolution? It's called post-PC computing [24Oct11] - 0 views

  • How could Google, the high priest of the cloud and the parent of Android, analytics and AdWords/AdSense, not be a standard-setter for platform creation?
  • Amazon's strategy seems to be to embrace "open" Android and use it to make a platform that's proprietary to Amazon, that's a heck of a story to watch unfold in the months ahead. Even more so, knowing that Amazon has serious platform mojo.
  • Case in point, what company other than Apple could have executed something even remotely as rich and well-integrated as the simultaneous release of iOS 5, iCloud and iPhone 4S, the latter of which sold four million units in its first weekend of availability?
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  • Let me answer that for you: No one.
  • The downside of this is that because the premise of the web is about abstracting out hardware and OS specificity, browsers are prone to crashing, slowdowns and sub-optimal performance. Very little about the web screams out "great design" or "magical user experience."
  • Given its multiplicity of capabilities, it's not hard to imagine a future where post-PC devices dot every nook and cranny of the planet (an estimated 10 billion devices by 2020, according to Morgan Stanley).
  • In the PC era, for example, the core problems were centered on creating homogeneity to get to scale and to give developers a singular platform to program around, something that the Wintel hardware-software duopoly addressed with bull's-eye accuracy. As a result, Microsoft and Intel captured the lion's share of the industry's profits.
  • The mainframe was dwarfed by the PC, which in turn has been subordinated by the web. But now, a new kind of device is taking over. It's mobile, lightweight, simple to use, connected, has a long battery life and is a digital machine for running native apps, web browsing, playing all kinds of media, enabling game playing, taking photos and communicating.
  • Now, Apple is opening a second formal interface into iOS through Siri, a voice-based helper system that is enmeshed in the land of artificial intelligence and automated agents. This was noted by Daring Fireball's John Gruber in an excellent analysis of the iPhone 4S: ... Siri is indicative of an AI-focused ambition that Apple hasn't shown since before Steve Jobs returned to the company. Prior to Siri, iOS struck me being designed to make it easy for us to do things. Siri is designed to do things for us.
  • stock performance of Apple, Amazon and Google after each company's strategic foray into post-PC computing: namely, iPod, Kindle and Android, respectively.
  • This is one of those cases where the numbers may surprise, but they don't lie.
Dan R.D.

Inside AR: how augmented reality works [30Sep11] - 0 views

  • By providing an open platform for the creation of augmented-reality layers, these apps have democratised the AR industry - and made possible flights of fancy such as Unseen Sculptures, in which new-media artist Warren Armstrong and nearly two dozen others collaborated to populate central Melbourne and Sydney with a range of virtual artworks that "appeared" when smartphones running the Layar app were pointed at particular parts of the city."I'm fascinated by mobile devices and their ubiquity," says Armstrong, who has spearheaded the project's expansion - including planned engagements with the Sydney Fringe Festival, Cairns Festival and other projects. "It's very immersive: you can go to a location, put on headphones and do amazing things with sounds. Layar takes care of the fiddly back-end stuff for people who aren't au fait with PHP or MySQL programming. The whole thing is in its infancy, and there's a lot of scope for creating new things."
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    Follow source to get a pretty good description of augmented reality / aurec.
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