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Not quite all online but still useful.

In most online conversations I've been involved with, you eventually come to a point where the people interested in an evolving, exploratory dialogue, in learning something new about themselves and others, in thinking aloud, in working through things, find themselves worn out by a kind of rhetorical infection inflicted by bad faith participants who are just there to affirm what they already know and attack everything that doesn't conform to that knowledge. (Or by the classic "energy creatures" whose only objective is to satisfy their narcissism.) I used to think that was a function of the size of the room, that in a bigger discursive space, richer possibilities would present themselves. Now I don't know. Maybe it's a product of the form itself, maybe it's a sign of our times, and maybe it's my own unfair expectations or my own character that's the problem.

Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards