This is very important in both a traditional and online class. The instructor needs to be specific on the course outcomes and expectations. Students need to know what the course will cover and how the student will be asked to show learning.

I find this very interesting. I realize not all web based technology provides a safe learning environment for my students buy of all the discussions I have had over the past year about students and technology, not once did I think I might need to deal with any type of behavior problems or managing conflict in my online course.