online1: Iowa Online Course Standards - 10 views
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The course instructions articulate or link to a clear description of the technical support offered.
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Corrine Breitsprecker on 24 Jan 11This is really important! My work has been with adult learners rather than school-age students, and I think adults are more tentative and less comfortable just "trying things out" with technology that is new to them. Whether adult or school-age, learners need to know that there is technical support available when needed and how to get that help.
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