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Really, a few time management principles can do our life successful and improve software and web development to profitable and fascinating levels.

Some time ago, the development team at my firm staged a revolt against the sales team and senior management: our demand was that no Statement of Work was to be sent to a customer without first being reviewed by a member of the development team. [..] Today I would like to explore an important aspect of any Statement of Work: the pricing model.

"Recommendation: Go for the lightweight Factory Delegate approach. As with all patterns, use with caution and watch for overuse & abuse. In particular, if you need to manage state between multiple delegate, fall back to the overriding approach, because you can keep the state in the subclass."