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Randy Kolset on 09 Nov 09AskNow provides immediate and reliable information from librarians throughout California 24 hours a day, 7 days a week." To chat with a librarian, click on "Start Now". For more information on this service, see How it Works. If you have a question related to your local public library or your library record, you may receive a quicker response by calling or visiting the library. See Our Libraries for contact information.