There are two significant issues that must be added to the conversation though:
Mobile's impact: The typical smartphone user spends almost half of her time on e-mail. This makes comScore's metrics marginal since it evaluated only Web-based e-mail usage.
As e-Dialog CEO John Rizzi thoughtfully points out on a recent blog post:
"In the 18-24 age group, unique visits increased 9%, while time spent decreased 10%. To me this points to the increasing use of mobile to triage inboxes on the go, and the desktop inbox being used to access specific e-mails and perform tasks like getting a code for a sale, or composing an e-mail reply that would be too onerous on a mobile phone. In fact, comScore found that 30% of respondents are viewing e-mail on their mobile phone, a 36% increase from 2009, and those using mobile e-mail daily increased 40% on average."
Pew Internet recently evaluated how Internet users of different age groups spent their time online. Guess what? Even 90 to 100 percent of Millennials (ages 18-33) used e-mail. As you can see in the chart, below, e-mail was the top activity across all age groups.*