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Weiye Loh

IPhone and Android Apps Breach Privacy - WSJ.com - 0 views

  • Few devices know more personal details about people than the smartphones in their pockets: phone numbers, current location, often the owner's real name—even a unique ID number that can never be changed or turned off.
  • An examination of 101 popular smartphone "apps"—games and other software applications for iPhone and Android phones—showed that 56 transmitted the phone's unique device ID to other companies without users' awareness or consent. Forty-seven apps transmitted the phone's location in some way. Five sent age, gender and other personal details to outsiders.
  • The findings reveal the intrusive effort by online-tracking companies to gather personal data about people in order to flesh out detailed dossiers on them.
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  • iPhone apps transmitted more data than the apps on phones using Google Inc.'s Android operating system. Because of the test's size, it's not known if the pattern holds among the hundreds of thousands of apps available.
  • TextPlus 4, a popular iPhone app for text messaging. It sent the phone's unique ID number to eight ad companies and the phone's zip code, along with the user's age and gender, to two of them.
  • Pandora, a popular music app, sent age, gender, location and phone identifiers to various ad networks. iPhone and Android versions of a game called Paper Toss—players try to throw paper wads into a trash can—each sent the phone's ID number to at least five ad companies. Grindr, an iPhone app for meeting gay men, sent gender, location and phone ID to three ad companies.
  • iPhone maker Apple Inc. says it reviews each app before offering it to users. Both Apple and Google say they protect users by requiring apps to obtain permission before revealing certain kinds of information, such as location.
  • The Journal found that these rules can be skirted. One iPhone app, Pumpkin Maker (a pumpkin-carving game), transmits location to an ad network without asking permission. Apple declines to comment on whether the app violated its rules.
  • With few exceptions, app users can't "opt out" of phone tracking, as is possible, in limited form, on regular computers. On computers it is also possible to block or delete "cookies," which are tiny tracking files. These techniques generally don't work on cellphone apps.
  • makers of TextPlus 4, Pandora and Grindr say the data they pass on to outside firms isn't linked to an individual's name. Personal details such as age and gender are volunteered by users, they say. The maker of Pumpkin Maker says he didn't know Apple required apps to seek user approval before transmitting location. The maker of Paper Toss didn't respond to requests for comment.
  • Many apps don't offer even a basic form of consumer protection: written privacy policies. Forty-five of the 101 apps didn't provide privacy policies on their websites or inside the apps at the time of testing. Neither Apple nor Google requires app privacy policies.
  • the most widely shared detail was the unique ID number assigned to every phone.
  • On iPhones, this number is the "UDID," or Unique Device Identifier. Android IDs go by other names. These IDs are set by phone makers, carriers or makers of the operating system, and typically can't be blocked or deleted. "The great thing about mobile is you can't clear a UDID like you can a cookie," says Meghan O'Holleran of Traffic Marketplace, an Internet ad network that is expanding into mobile apps. "That's how we track everything."
  • O'Holleran says Traffic Marketplace, a unit of Epic Media Group, monitors smartphone users whenever it can. "We watch what apps you download, how frequently you use them, how much time you spend on them, how deep into the app you go," she says. She says the data is aggregated and not linked to an individual.
  • Apple and Google ad networks let advertisers target groups of users. Both companies say they don't track individuals based on the way they use apps.
  • Apple limits what can be installed on an iPhone by requiring iPhone apps to be offered exclusively through its App Store. Apple reviews those apps for function, offensiveness and other criteria.
  • Apple says iPhone apps "cannot transmit data about a user without obtaining the user's prior permission and providing the user with access to information about how and where the data will be used." Many apps tested by the Journal appeared to violate that rule, by sending a user's location to ad networks, without informing users. Apple declines to discuss how it interprets or enforces the policy.
  • Google doesn't review the apps, which can be downloaded from many vendors. Google says app makers "bear the responsibility for how they handle user information." Google requires Android apps to notify users, before they download the app, of the data sources the app intends to access. Possible sources include the phone's camera, memory, contact list, and more than 100 others. If users don't like what a particular app wants to access, they can choose not to install the app, Google says.
  • Neither Apple nor Google requires apps to ask permission to access some forms of the device ID, or to send it to outsiders. When smartphone users let an app see their location, apps generally don't disclose if they will pass the location to ad companies.
  • Lack of standard practices means different companies treat the same information differently. For example, Apple says that, internally, it treats the iPhone's UDID as "personally identifiable information." That's because, Apple says, it can be combined with other personal details about people—such as names or email addresses—that Apple has via the App Store or its iTunes music services. By contrast, Google and most app makers don't consider device IDs to be identifying information.
  • A growing industry is assembling this data into profiles of cellphone users. Mobclix, the ad exchange, matches more than 25 ad networks with some 15,000 apps seeking advertisers. The Palo Alto, Calif., company collects phone IDs, encodes them (to obscure the number), and assigns them to interest categories based on what apps people download and how much time they spend using an app, among other factors. By tracking a phone's location, Mobclix also makes a "best guess" of where a person lives, says Mr. Gurbuxani, the Mobclix executive. Mobclix then matches that location with spending and demographic data from Nielsen Co.
  • Mobclix can place a user in one of 150 "segments" it offers to advertisers, from "green enthusiasts" to "soccer moms." For example, "die hard gamers" are 15-to-25-year-old males with more than 20 apps on their phones who use an app for more than 20 minutes at a time. Mobclix says its system is powerful, but that its categories are broad enough to not identify individuals. "It's about how you track people better," Mr. Gurbuxani says.
  • four app makers posted privacy policies after being contacted by the Journal, including Rovio Mobile Ltd., the Finnish company behind the popular game Angry Birds (in which birds battle egg-snatching pigs). A spokesman says Rovio had been working on the policy, and the Journal inquiry made it a good time to unveil it.
  • Free and paid versions of Angry Birds were tested on an iPhone. The apps sent the phone's UDID and location to the Chillingo unit of Electronic Arts Inc., which markets the games. Chillingo says it doesn't use the information for advertising and doesn't share it with outsiders.
  • Some developers feel pressure to release more data about people. Max Binshtok, creator of the DailyHoroscope Android app, says ad-network executives encouraged him to transmit users' locations. Mr. Binshtok says he declined because of privacy concerns. But ads targeted by location bring in two to five times as much money as untargeted ads, Mr. Binshtok says. "We are losing a lot of revenue."
  • Apple targets ads to phone users based largely on what it knows about them through its App Store and iTunes music service. The targeting criteria can include the types of songs, videos and apps a person downloads, according to an Apple ad presentation reviewed by the Journal. The presentation named 103 targeting categories, including: karaoke, Christian/gospel music, anime, business news, health apps, games and horror movies. People familiar with iAd say Apple doesn't track what users do inside apps and offers advertisers broad categories of people, not specific individuals. Apple has signaled that it has ideas for targeting people more closely. In a patent application filed this past May, Apple outlined a system for placing and pricing ads based on a person's "web history or search history" and "the contents of a media library." For example, home-improvement advertisers might pay more to reach a person who downloaded do-it-yourself TV shows, the document says.
  • The patent application also lists another possible way to target people with ads: the contents of a friend's media library. How would Apple learn who a cellphone user's friends are, and what kinds of media they prefer? The patent says Apple could tap "known connections on one or more social-networking websites" or "publicly available information or private databases describing purchasing decisions, brand preferences," and other data. In September, Apple introduced a social-networking service within iTunes, called Ping, that lets users share music preferences with friends. Apple declined to comment.
Weiye Loh

Apple causes 'religious' reaction in brains of fans, say neuroscientists - 0 views

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    Secrets of the Superbrands also looks at the likes of Facebook, which has enjoyed phenomenal success in just a few years. "Like Apple, mobile phones and social networks offer an opportunity for us to express our basic human need to communicate. And it's by tapping into our basic needs, like gossip, religion or sex that these brands are taking over our world at such lightning speed," Riley says. He concludes: "That's not to say that clever marketing and brilliant technical innovation aren't also crucial, but it seems that if you're not providing a service which is of potential interest to every one of the 6.9 billion human beings on the planet, the chances are you're never going to become a technology superbrand."
Weiye Loh

New Statesman - How widespread was phone hacking in high-profile investigations? - 0 views

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    How widespread was phone hacking in high-profile police investigations? My new post at @NewStatesman: http://bit.ly/l74wzg #HackedOff
Weiye Loh

Ian Burrell: 'Hackgate' is a story that refuses to go away - Commentators, Opinion - Th... - 0 views

  • Mr Murdoch's close henchman Les Hinton assured MPs that the affair had been dealt with and when, two years later, Mr Coulson – by now director of communications for David Cameron – appeared before a renewed parliamentary inquiry he seemed confident of being fireproof. "We did not use subterfuge of any kind unless there was a clear public interest in doing so," he told MPs. When Scotland Yard concluded that, despite more allegations of hacking, there was nothing new to investigate, Wapping and Mr Coulson must again have concluded the affair was over.
  • But after an election campaign in which the Conservatives were roundly supported by Mr Murdoch's papers, a succession of further claimants against the News of the World has come forward. Sienna Miller, among others, seems determined to take her case to court, compelling Mulcaire to reveal his handlers and naming in court documents Ian Edmondson, once one of Coulson's executives. Mr Edmondson is now suspended. But the story is unlikely to end there
  • When Rupert Murdoch came to England last October to deliver a lecture, there were some in the audience who raised eyebrows when the media mogul broke off from a paean to Baroness Thatcher to say of his journalists: "We will vigorously pursue the truth – and we will not tolerate wrongdoing." The latter comment seemed to refer to the long-running phone-hacking scandal involving the News of the World, the tabloid he has owned for 41 years. Mr Murdoch's executives at his British headquarters in Wapping, east London, tried to draw a veil over the paper's own dirty secrets in 2007 and had no doubt assured him that the matter was history. Yet here was the boss, four years later, having to vouch for his organisation's honesty. Related articles
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    The news agenda changes fast in tabloid journalism but Hackgate has been a story that refuses to go away. When the private investigator Glenn Mulcaire and the News of the World journalist Clive Goodman were jailed for conspiring to intercept the voicemails of members of the royal household, Wapping quickly closed ranks. The editor Andy Coulson was obliged to fall on his sword - while denying knowledge of illegality - and Goodman was condemned as a rogue operator.
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