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Vanessa Vaile

Email Etiquette - Purdue OWL - 0 views

owl.english.purdue.edu/...01

evomlit #PLENK2010 multiliteracies technology writing etiquette email netiquette

shared by Vanessa Vaile on 22 Sep 10 - Cached
  • Summary: Although instant and text/SMS messaging is beginning to supplant email for some groups' primary means of Internet communication, effective and appropriate email etiquette is still important. This resource will help you to become an effective writer and reader/manager of email.
  • How do I compose an email to someone I don't know?
  • a meaningful subject line
  • ...11 more annotations...
  • open your email with a greeting
  • Use standard spelling, punctuation, and capitalization.
  • clear, short paragraphs and be direct and to the point
  • friendly and cordial, but don't try to joke around
  • guides for continuing email conversations?
  • respond within a reasonable time frame
  • Trim back the old messages
  • If someone asks a lot of questions, it may be OK to embed your answers into the sender's message copied at the bottom of your email. However, if you're going to do this, be sure to say so at the top, and leave generous space, for example:
  • What sorts of information shouldn't be sent via email?
  • attachments?
  • Email Listservs and Discussion Groups Poor email behavior is always cropping up on email listservs and discussion groups. Here are some common mistakes to avoid:
  • Vanessa Vaile on 22 Sep 10
     
    because no matter how many tech toys we sign up for, we're still using  and it is often our "first contact" form
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