(Tacit) Knowledge Is Power - 0 views
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MSLOC Northwestern University on 12 May 14Author: Matt Palmquist April 9, 2014 Shared by: Andee Weinfurter, MSLOC student Bottom Line: Companies gain a competitive advantage when different divisions, such as sales and marketing, share non-quantifiable information. But to support the flow of this all-important tacit knowledge, managers must encourage social ties and cross-functional relationships.