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Use Case: How Companies Can Use Photosharing Correctly - 0 views

techcrunch.com/...can-use-photosharing-correctly m3 photosharing
shared by Leah Mosher on 18 Sep 11 - No Cached
  • Leah Mosher on 18 Sep 11
     
    very short, but interesting article on Nikon's use of Flickr
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Fashion brand ASOS turns heads with Twitter | SMI - 0 views

socialmediainfluence.com/...-asos-turns-heads-with-twitter twitter brand fashion
shared by Michael Hogan on 18 Sep 11 - No Cached
  • Michael Hogan on 18 Sep 11
     
    Although it's an old article, this company is still considered one of the most successful fashion brands in regards to using social media platforms. It's worth a few minutes to check out how they use Twitter and Facebook to interact with consumers.
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15 Companies That Really Get Corporate Blogging » SitePoint - 0 views

www.sitepoint.com/-really-get-corporate-blogging m3 blogging
shared by Leah Mosher on 18 Sep 11 - No Cached
  • Leah Mosher on 18 Sep 11
     
    this is useful for question 2- it provides examples of what certain companies do to make their blogs really great
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Social Media Tools 101 - 6 views

www.interactiveinsightsgroup.com/...social-media-tools-101
shared by Casey Pope on 15 Sep 11 - No Cached
Joy Arcara liked it
  • Joy Arcara on 18 Sep 11
     
    This link was really helpful for Question 1 in our journal. Thanks!
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22 Social Media Marketing Management Software & Services Reviewed - 1 views

www.toprankblog.com/...dia-marketing-management-tools SocialMedia management monitoring
shared by Stephen Grimm on 17 Sep 11 - No Cached
  • Stephen Grimm on 17 Sep 11
     
    Shows social media monitoring sites. 
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This is the first rev of Conversation Prism (1.0). 3.0 is Now Available - www.theconver... - 2 views

www.flickr.com/...2735401175 M3 social media
shared by Patricia Bandeira on 15 Sep 11 - Cached
Juliana Maia liked it
  • Matthew McDermott on 15 Sep 11
     
    Using Social Media to understand social media.
  • Patricia Bandeira on 17 Sep 11
     
    A better resolution of the Social Media Prism
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social media software - Google Images - 2 views

www.google.com/imgres M3 social media
shared by Patricia Bandeira on 16 Sep 11 - No Cached
  • Patricia Bandeira on 16 Sep 11
     
    This image is good for answering question 1 of our journal
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United Aggressively Responds to "United Breaks Guitars Part 2″ | BNET - 0 views

www.bnet.com/...1055 Business united BNET M3 DaveCarroll
shared by Katie Costello on 13 Sep 11 - No Cached
  • They are getting smarter.
  • . Dave Carroll released his long-awaited song #2, and it’s definitely a bigger production.
  • I decided to tweet it . . .
  • ...7 more annotations...
  • ess than an hour later, I had a direct message from United saying to check my email regarding the new video.
  • directly addressing the issue.
  • While his anecdotal experience is unfortunate, the fact is that 99.95 percent of our customers’ bags are delivered on-time and without incident, including instruments that belong to many Grammy award-winning musicians.
  • in our business, how we conduct ourselves is important, and we do understand that treating each other and our customers in a courteous and respectful manner is a vital part of running a good airline.
  • The webby use of “BFF” however, is really lame.
  • the personalized effort to repond to tweets with this was the key.
  • Good job, United
  • Margaret Zimmer on 13 Sep 11
     
    I have to agree that the use of "BFF" is lame. But it is interesting to see what United is writing to people that comment on United Breaks Guitars Part 2.
  • Katie Costello on 15 Sep 11
     
    Brett Snyder, writer for CBS Interactive Business Network, "BNET", sent out a tweet after musician Dave Carroll posted a second song about his issue with United Airlines and his broken guitar. The tweet included a link to the new song, saying he liked it better than the original. Less than an hour later, a spokesperson from United sent Snyder an email directly addressing the issue. Maybe the incident helped them learn their lesson...
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The Business Owner's Social Media Tool Kit | Inc.com - 1 views

www.inc.com/...index.html Social Media Marketing Business M3
shared by Sarah Burke on 15 Sep 11 - Cached
  • Sarah Burke on 15 Sep 11
     
    This is just a really good website in general that talks about how businesses can utilize various aspects of social media. If you just click on any of the 4 options a bunch of articles will come up having to do with each. Also helps with #2 on the journals in M3
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2.5 Minutes With Dave Carroll | genConnect - 0 views

www.genconnect.com/...view-with-dave-carroll-at-sxsw Dave Carroll 2.5 Minutes Genconnect M3
shared by Stephen Grimm on 15 Sep 11 - No Cached
  • Stephen Grimm on 15 Sep 11
     
    Dave Carroll's interview on the viral video he made.  
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A Comcast Technician Sleeping on my Couch - YouTube - 0 views

www.youtube.com/watch YouTube Comcast M3
shared by Stephen Grimm on 15 Sep 11 - Cached
  • Stephen Grimm on 15 Sep 11
     
    YouTube video of Comcast Technician falling asleep on Customer's couch when he was on hold, trying to fix a modem. 
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'United Breaks Guitars': Did It Really Cost The Airline $180 Million? - 0 views

www.huffingtonpost.com/...eaks-guitars-did_n_244357.html Huffington $180Million Social Media Dave Carroll M3
shared by Stephen Grimm on 15 Sep 11 - Cached
  • Stephen Grimm on 15 Sep 11
     
    Huffington Post questions the $180 Million sum assigned to the damages done by Carroll's video.
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