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Facebook’s newsfeed played a central role in nearly every step from rumor to killing

Facebook officials, they say, ignored repeated warnings of the potential for violence, resisting pressure to hire moderators or establish emergency points of contact

the imagined Ampara, which exists in rumors and memes on Sinhalese-speaking Facebook, is the shadowy epicenter of a Muslim plot to sterilize and destroy Sri Lanka’s Sinhalese majority

The mob, hearing confirmation, beat him, destroyed the shop and set fire to the local mosque.

As Facebook pushes into developing countries, it tends to be initially received as a force for good.In Sri Lanka, it keeps families in touch even as many work abroad. It provides for unprecedented open expression and access to information. Government officials say it was essential for the democratic transition that swept them into office in 2015.But where institutions are weak or undeveloped, Facebook’s newsfeed can inadvertently amplify dangerous tendencies. Designed to maximize user time on site, it promotes whatever wins the most attention. Posts that tap into negative, primal emotions like anger or fear, studies have found, produce the highest engagement, and so proliferate

in developing countries, Facebook is often perceived as synonymous with the internet and reputable sources are scarce, allowing emotionally charged rumors to run rampant

Last year, in rural Indonesia, rumors spread on Facebook and WhatsApp, a Facebook-owned messaging tool, that gangs were kidnapping local children and selling their organs. Some messages included photos of dismembered bodies or fake police fliers. Almost immediately, locals in nine villages lynched outsiders they suspected of coming for their children.

Near-identical social media rumors have also led to attacks in India and Mexico. Lynchings are increasingly filmed and posted back to Facebook, where they go viral as grisly tutorials

No organization has ever had to police billions of users in a panoply of languages.

Before Facebook, he said, officials facing communal violence “could ask media heads to be sensible, they could have their own media strategy.”

Desperate, the researchers flagged the video and subsequent posts using Facebook’s on-site reporting tool.Though they and government officials had repeatedly asked Facebook to establish direct lines, the company had insisted this tool would be sufficient, they said. But nearly every report got the same response: the content did not violate Facebook’s standards. Advertisement Continue reading the main story “You report to Facebook, they do nothing,” one of the researchers, Amalini De Sayrah, said. “There’s incitements to violence against entire communities and Facebook says it doesn’t violate community standards.”

Facebook still appears to employ few Sinhalese moderators. A call to a third-party employment service revealed that around 25 Sinhalese moderator openings, first listed last June, remain unfilled. The jobs are based in India, which has few Sinhalese speakers.

“We’re a society, we’re not just a market.”

Its gamelike interface rewards engagement, delivering a dopamine boost when users accrue likes and responses, training users to indulge behaviors that win affirmation.

the greatest rush comes by attacking outsiders: The other sports team. The other political party. The ethnic minority.

Mass media has long been used to mobilize mass violence. Facebook, by democratizing communication tools, gives anyone with a smartphone the ability to broadcast hate.

Mr. Weerasinghe posted a video that showed him walking the shops of a town called Digana, warning that too many were owned by Muslims, urging Sinhalese to take the town back. The researchers in Colombo reported his video to Facebook, along with his earlier posts, but all remained online.

the government temporarily blocked most social media. Only then did Facebook representatives get in touch with Sri Lankan officials, they say. Mr. Weerasinghe’s page was closed the same day.

officials rushed out statements debunking the sterilization rumors but could not match Facebook’s influence

Despite criticism and concerns from civil society groups, the company has done little to change its strategy of pushing into developing societies with weak institutions and histories of social instability, opening up information spaces where anger and fear often can dominate

From October to March, Facebook presented users in six countries, including Sri Lanka, with a separate newsfeed prioritizing content from friends and family. Posts by professional media were hidden away on another tab.“While this experiment lasted, many of us missed out on the bigger picture, on more credible news,” said Nalaka Gunawardene, a Sri Lankan media analyst. “It’s possible that this experiment inadvertently spread hate views in these six countries.”

government officials said, they face the same problem as before. Facebook wields enormous influence over their society, but they have little over Facebook.

Facebook had turned him into a national villain. It helped destroy his business, sending his family deeply into debt. And it had nearly gotten him killed.But he refused to abandon the platform. With long, empty days in hiding, he said, “I have more time and I look at Facebook much more.”“It’s not that I have more faith that social media is accurate, but you have to spend time and money to go to the market to get a newspaper,” he said. “I can just open my phone and get the news instead.”“Whether it’s wrong or right, it’s what I read.”

“We never have seen it before like this,” said Jiyar Gol, a Kurdish Iranian journalist for the BBC reporting the story from London. “They really want the world to know about what is going on. People don’t fear anymore.”

the dangerous climate makes it difficult for journalists to capture the scope of the government crackdowns, and it makes them unable to independently verify figures such as death tolls, having to rely on human rights organizations for much information

Social media has played a crucial yet complex role. The primary method for people inside Iran to get information out, it has also enabled the spread of false information.

it was the Revolutionary Guard deliberately spreading those videos

at Radio Farda — part of the U.S.-funded but independently run Radio Free Europe/Radio Liberty — Esfandiari and her colleagues contacted prisoners and their families and could find no one with knowledge of such an escape. She traced the detail back to an Iranian government-aligned news agency known for false reports, then saw a quote in a more reputable news service from a prison official denying the incident.“You have to read between the lines” of official statements

Some phony social media accounts pose as critics of the government to promote false news. People sympathetic to the protests “start to reshare that [content] in the heat of the moment,” he said. “The end result is a chaotic situation, with all the disinformation and misinformation mixed together, and it could be very dangerous, because some people inside Iran risk their lives based off of this.”

there are also “honest mistakes and rumors” that get circulated, said Radio Farda director Kambiz Fattahi. Newsweek erroneously reported earlier this month that 15,000 protesters had been sentenced to death. Fact-checkers later traced the number to an activist news agency’s estimate of the number of protest arrests, conflated with the news that Iranian lawmakers were pushing a “no leniency” policy toward those detained that could include the death penalty. Canadian Prime Minister Justin Trudeau tweeted the false information, then later deleted it, which in turn became fodder for Iranian state media to accuse Canada of spreading lies

Iranian journalists working outside the country have been subject to hacking and phishing attempts. In Britain, police have warned of “credible” threats of kidnapping or killing, and the BBC has filed a complaint with the United Nations, saying Iran has been harassing its journalists and their families

Some private outlets have also thrown their weight behind Egypt’s new leaders. A reporter at one newspaper said that her editor had given his staff explicit instructions not to report on pro-Morsi demonstrations and to make sure that articles indicated that the perpetrators of violence were always Islamists. The reporter requested anonymity, and her claims about the editor’s remarks could not be independently confirmed. A look at Saturday’s articles on the Web site of the newspaper seemed to corroborate her assertions.

State television prepared the public for the earthquake, in soothing segments that made no mention of Mr. Morsi or the Brotherhood, which instead was referred to as “that group.” A host interviewed a retired general, who spoke about the central, critical role of Egypt’s military over decades. Clips of fighter jets screeching through the sky were played, as well as patriotic anthems.

Events stoked the growing sense of victimhood among the president’s supporters at a demonstration in Nasr City, where the sudden loss of privilege was acutely felt. As journalists were warmly welcomed at the sit-in, there was no talk of Mr. Morsi’s own prosecutions of his opponents in the news media, which while less draconian, were just as selective.

bad people are also very good at social media

lower-level officials self-censor dealings with critics of the administration abroad

“The reality in which political decisions or presidential pettiness directs top U.S. diplomats’ choices over whose human rights work is mentioned in the public sphere and whose is not is a really scary reality.”

She often debunks misinformation spread online and comments on major news events related to propaganda and election interference, including Brexit and the ongoing investigation by special counsel Robert Mueller into links between the Russian government and Trump’s campaign. She has regularly tweeted criticism about Trump’s sharp political rhetoric and attacks on the press

After first being notified she would get the award, Aro filled out forms and questionnaires at the request of officials and cancelled paid speaking engagements to travel to Washington to attend the March 7 ceremony in Washington. The State Department also sent her an official invitation to accept the award and planned an itinerary for a corresponding tour of the United States, complete with flights and high-profile visits to newspapers and universities across the country.

In 2014, Aro pursued reporting on a Russian troll factory in St. Petersburg that aimed to alter western public opinions. Long before the U.S. elections in 2016, which propelled Russian disinformation campaigns to the spotlight, she unearthed evidence of a state-sanctioned propaganda machine trying to shape online discourse and spread disinformation. After she published her investigation, Russian nationalist websites and pro-Moscow outlets in Finland coordinated smear campaigns against her, accusing her at times of being a Western intelligence agent and drug dealer, and bombarding her with anonymous abusive messages. She also received death threats.

reserved the right to seek damages, due to Aro having to cancel paid speaking events

Because the term “AI” is ambiguous, it makes having clear discussions more difficult. In one sense, it is the name of a subfield of computer science. In another, it can refer to the computing techniques developed in that subfield, most of which are now focused on pattern matching based on large data sets and the generation of new media based on those patterns. Finally, in marketing copy and start-up pitch decks, the term “AI” serves as magic fairy dust that will supercharge your business.

output can seem so plausible that without a clear indication of its synthetic origins, it becomes a noxious and insidious pollutant of our information ecosystem

the people selling this technology propose that text synthesis machines could fix various holes in our social fabric: the lack of teachers in K–12 education, the inaccessibility of health care for low-income people and the dearth of legal aid for people who cannot afford lawyers, just to name a few

Not only do we risk mistaking synthetic text for reliable information, but also that noninformation reflects and amplifies the biases encoded in its training data—in this case, every kind of bigotry exhibited on the Internet. Moreover the synthetic text sounds authoritative despite its lack of citations back to real sources. The longer this synthetic text spill continues, the worse off we are, because it gets harder to find trustworthy sources and harder to trust them when we do.

the systems rely on enormous amounts of training data that are stolen without compensation from the artists and authors who created it in the first place

the task of labeling data to create “guardrails” that are intended to prevent an AI system’s most toxic output from seeping out is repetitive and often traumatic labor carried out by gig workers and contractors, people locked in a global race to the bottom for pay and working conditions.

employers are looking to cut costs by leveraging automation, laying off people from previously stable jobs and then hiring them back as lower-paid workers to correct the output of the automated systems. This can be seen most clearly in the current actors’ and writers’ strikes in Hollywood, where grotesquely overpaid moguls scheme to buy eternal rights to use AI replacements of actors for the price of a day’s work and, on a gig basis, hire writers piecemeal to revise the incoherent scripts churned out by AI.

too many AI publications come from corporate labs or from academic groups that receive disproportionate industry funding. Much is junk science—it is nonreproducible, hides behind trade secrecy, is full of hype and uses evaluation methods that lack construct validity

We urge policymakers to instead draw on solid scholarship that investigates the harms and risks of AI—and the harms caused by delegating authority to automated systems, which include the unregulated accumulation of data and computing power, climate costs of model training and inference, damage to the welfare state and the disempowerment of the poor, as well as the intensification of policing against Black and Indigenous families. Solid research in this domain—including social science and theory building—and solid policy based on that research will keep the focus on the people hurt by this technology.

"President Biden seems incapable of using the one policy tool that may actually produce a change in Israel's actions that might limit civilian deaths, which would be to condition military aid that the United States provides to Israel,” Clifton added. He partially attributed the inability of the U.S. government to rein in Israel’s war actions to the “lobbying and advocacy efforts underway.”

Fisher repeatedly noted the need to offer accurate and nuanced information to rebut critics of Israel's actions. Yet at times, he offered his own misinformation, such as his claim that "anti-Israel" human rights organizations like Amnesty International and Human Rights Watch "didn't condemn the October 7th massacre."

J-Ventures has also veered into an unusual kind of philanthropy: shipments of military supplies. The group has attempted to provide tactical gear to Israel’s equivalent of the U.S. Navy SEALs, known as Shayetet-13, and donated to a foundation dedicated to supporting the IDF’s undercover “Duvdevan” unit, which is known for infiltrating Palestinian populations. Many of the shipments intended for the IDF were held up at U.S. airports over customs issues.

Israel would soon lose international support as its military response in Gaza kills more Palestinian civilians, noted Schwarzbad, who stressed the need to refocus attention on Israeli civilian deaths. “Try to use names and ages whenever you can,” she said. Don’t refer to statistics of the dead, use stories. “Say something like, 'Noah, age 26, was celebrating with her friends at a music festival on the holiest day of the week, Shabbat. Imagine if your daughter was at Coachella.’”

The Israel-based venture capitalist outlined three categories of people for whom outreach, rather than attacks, is the best strategy. The first group is what he dubbed “the impressionables,” who are "typically young people, they reflexively support the weak, oppose the oppressor," but "are not really knowledgeable." For this category of people, the goal is not to "convince them of anything," but to "show them that it's much more complicated than it seems." Seeding doubt, he said, would make certain audiences think twice before attending a protest. "So it's really about creating some kind of confusion,” Fisher continued, “but really, just to make it clear to them that it's really a lot more complicated."

The final group consists of those who are "reflexively pro-Israel, kind of ‘Israel, right or wrong.’" Members of this group "are not actually very knowledgeable," so they needed to be equipped with the right facts to make them "more effective in advocating for Israel,” Fisher said.

One participant even suggested that they appeal to the university’s “woke” aversion to exposing students to uncomfortable ideas.   The participant drafted a sample letter claiming that Tlaib’s appearance threatened ASU’s “commitment to a safe and inclusive environment.” The following day, ASU officially canceled the Tlaib event, citing “procedural issues.”

efforts to discredit HRW stem directly from its outspoken criticism of Israel’s record in the occupied territories and its military conduct. An HRW report released the same day as Fisher’s remarks cited the World Health Organization’s conclusion that the IDF had killed roughly one child in Gaza every 10 minutes since the outbreak of violence in October.

members of the J-Ventures group chat also internally circulated a petition for Netflix to remove the award-winning Jordanian film ‘Farha,’ claiming that its portrayal of the actions of IDF soldiers during the 1948 displacement of Palestinians constituted “blood libel,” while another said the film was based “antisemitism and lies.”

The group, which also includes individuals affiliated with the influential American Israel Public Affairs Committee (AIPAC), has tirelessly worked to fire employees and punish activists for expressing pro-Palestinian views. It has also engaged in a successful push to cancel events held by prominent Palestinian voices, including an Arizona State University talk featuring Rep. Rashida Tlaib, a Michigan Democrat who is the only Palestinian-American in Congress. The group has also circulated circulated a push poll suggesting Rep. Tlaib should resign from Congress and provided an automatic means of thanking Rep. Dan Goldman, D-N.Y., for voting for her censure.

One member noted that despite the controversy over a scene in the film in which Israeli soldiers execute a Palestinian family, Israeli historians have documented that “such actions have indeed happened.” The critique was rejected by other members of the group, who said the film constituted “incitement” against Jews.

a variety of automated attempts to remove pro-Palestinian content on social media

Over the last two months, dozens of individuals have been fired for expressing opinions related to the war in Gaza and Israel. Most have been dismissed for expressing pro-Palestinian views, including a writer for PhillyVoice, the editor of ArtForum, an apprentice at German publishing giant Axel Springer, and Michael Eisen, the editor-in-chief of eLife, a prominent science journal. Eisen’s offense was a tweet sharing a satirical article from The Onion seen as sympathetic to the plight of Palestinians in Gaza.

The WhatsApp chats provide a rare look at the organizing efforts behind the broad push to fire critics of Israel and suppress public events featuring critics of the Israeli government. The scope is surprisingly broad, ranging from investigating the funding sources of student organizations such as Model Arab League, to monitoring an organizing toolkit of a Palestine Solidarity Working Group – “They are verrrry well organized”, one member exclaimed – to working directly with high-level tech executives to fire pro-Palestinian employees.

Last year, the Israeli government revoked funding for a theater in Jaffa for screening the film, while government figures called for other repercussions to Netflix for streaming it.

Lior Netzer, a business consultant based in Massachusetts, and a member of the J-Ventures WhatsApp group, requested help pressuring the University of Vermont to cancel a lecture with Mohammed El-Kurd, a Palestinian writer for The Nation magazine. Netzer shared a sample script that alleged that El-Kurd had engaged in anti-Semitic speech in the past.The effort also appeared to be successful. Shortly after the letter-writing campaign, UVM canceled the talk, citing safety concerns.

The WhatsApp group maintained a special focus on elite universities and white-collar professional positions. Group members not only circulated multiple petitions to fire professors and blacklist students from working at major law firms for allegedly engaging in extremist rhetoric, but a J-Ventures spreadsheet lists specific task force teams to "get professors removed who teach falcehoods [sic] to their students." The list includes academics at Cornell University, the University of California, Davis, and NYU’s Abu Dhabi campus, among others.

Many of the messages in the group focused on ways in which to shape student life at Stanford University, including support for pro-Israel activists. The attempted interventions into campus life at times hinged on the absurd. Shortly after comedian Amy Schumer posted a now-deleted satirical cartoon lampooning pro-Palestinian protesters as supporters of rape and beheadings, Epstein, the operating partner at Bessemer Ventures Partners and member of the J-Ventures WhatsApp group, asked, “How can we get this political cartoon published in the Stanford Daily?"

The influence extended beyond the business and tech world and into politics. The J-Ventures team includes advocates with the most powerful pro-Israel lobbying organization, the American Israel Public Affairs Committee, better known as AIPAC. Officials in the J-Ventures group include investor David Wagonfeld, whose biography states he is “leading AIPAC Silicon Valley;” Tartakovsky, listed as “AIPAC Political Chair;” Adam Milstein, a real estate executive and major AIPAC donor; and AIPAC-affiliated activists Drs. Kathy Fields and Garry Rayant. Kenneth Baer, a former White House advisor to President Barack Obama and communications counsel to the Anti-Defamation League, is also an active member of the group.

Other fundraising efforts from J-Ventures included an emergency fund to provide direct support for IDF units, including the naval commando unit Shayetet-13. The leaked planning document also uncovers attempts to supply the mostly female Caracal Battalion with grenade pouches and to donate M16 rifle scope mounts, “FN MAG” machine gun carrier vests, and drones to unnamed IDF units. According to the planning document, customs enforcement barriers have stranded many of the packages destined for the IDF in Montana and Colorado.

the morning after being reached for comment, Hermoni warned the WhatsApp group against cooperating with our inquiries. “Two journalists … are trying to have an anti semi[tic] portrait of our activity to support Israel and reaching out to members,” he wrote. “Please ignore them and do not cooperate.” he advised. Shortly thereafter, we were kicked out of the group

Victory on the “media battlefield,” Hoffman concluded, “eases pressure on IDF to go quicker, to wrap up” and “goes a long way to deciding how much time Israel has to complete an operation.”

The very existence of the Dialogue underscores the extent to which Sisi has managed to lock himself in a corner after spending much of the past decade destroying all forms of managed dissent and limited pluralism, once a staple of the previous authoritarian order.

the July 2013 coup proceeded on the ruins of the “civilian punching bag” model of 2012-13. The latter describes a tacit arrangement in which the military was poised to pursue its interests from behind a civilian interlocutor (or, a “punching bag”), the Muslim Brotherhood’s Freedom and Justice Party—an arrangement that ended in utter failure. By 2013, therefore, the military’s appetite for working in collaboration with civilian parties had run its course.

the reinvention of Mubarak-style dominant party rule was not an appealing option for Sisi in 2014.

“the New Youth Project” or NYP for short. The NYP describes a host of formal and informal initiatives and programs that, collectively, seek to cultivate a new cadre of youth politicians and public servants socialized around military-centric nationalism

a broader effort the political leadership is undertaking to inject into public institutions a broad-based ideological commitment to the military-dominated political order

a pervading discourse senior officials and pro-regime figures have propagated in the past few years under the banner of “the battle of consciousness” (معركة الوعي). Behind this rather eerie term is a narrative claiming that Egypt’s most pressing national security concern is the spread of misinformation and ideational attacks against society’s so-called core values. The implication of course is that any expression of dissent, criticism of government performance, or questioning of state-provided information is a suspected attempt to foment instability and undermine Egypt’s social peace. The solution, the story goes, is countering such “false consciousness” by promoting public awareness of these threats and by enlisting more patriots in the “battle of consciousness.”

the Sisi regime has been pursuing a broad-scoped project to ideologically militarize civilian spheres and to inculcate all sectors of Egyptian society with ideas rationalizing blind support for the military-sponsored regime

the politicians who have been coached to impress the crowd by their confident demeanor, their captivating TED Talk public speaking style, and their superficial use of catchy phrases that borrow (albeit superficially) from the language of scientific research. Most importantly, they have been socialized to accept the supremacy of the military such that they would never question the men in uniform, as was the case with the contentious youth activists who often denigrated officers in public forums and protests between 2011 and 2013

a consistent strategy Sisi has adopted whenever frustrated with the ineffectiveness or the bureaucratic resistance of state institutions: the creation of parallel structures to bypass these institutions altogether. Thus, today one finds a host of bodies and offices Sisi formed over the years and that seemingly replicate the roles of existing government ministries. Examples include the Supreme Council for Investment, the Supreme Council for Combatting Terrorism, the Supreme Council for the Automotive Industry, and, currently under study, the Supreme Council for Education. Whereas the office of the minister of health still exists officially, a presidential advisor for health affairs (a former minister of health himself), appointed by Sisi in 2020, has taken a visible role in explaining and defending state health policies, just like a minister of health would.

Mustaqbal Watan Party (MWP). MWP was once the embodiment of Sisi’s dream of a new generation of pro-military youth politicians who could lead Egypt’s post-2013 political scene. After several wake-up calls, the regime was forced to restructure the party so that “Sisi’s youth” could step aside to accommodate a larger role for the older and more seasoned networks and affiliates of the Mubarak regime—the same actors the president once sought to sideline. These transformations underscore the inherent limitations of the NYP and the idea that Sisi, despite all the power and resources he possessed, had to forge compromises with the once-dreaded traditional political classes, even if at the expense of his own coveted project.

observers were aware that MWP was among the political parties the intelligence establishment created and funded to promote the Sisi presidency. Nevertheless, Sisi kept an official distance from the party, avoiding any insinuation that Mustaqbal Watan represents the wielders of power in any formal sense. This policy was partly shaped by Sisi’s aforementioned skepticism of political parties and his interest in engineering the political field from a distance

there was more to Sisi’s apprehension toward the Mubarakists than appeasing the January 25thers or deflecting criticism. On a more fundamental level, Sisi was keeping a watchful eye on presidential hopeful Ahmed Shafik, former Air Force general and Mubarak’s last prime minister, who ran for president in 2012 and lost to Morsi in a tight runoff. Even though Shafik opted (rather grudgingly) not to run for president in 2014 after it became clear Sisi was the state’s chosen candidate and trying to challenge him was pointless, his supporters did not relent.

The idea of former Mubarakists banding together outside the state’s purview[3] was (and remains) an alarming prospect for Sisi for multiple reasons. They are proficient in mobilizing supporters in elections and have a long experience in the business of setting up vote-buying machines. More than any other civilian player, they can work collaboratively with security agencies. Most significantly, if organized sufficiently, they have what it takes to offer Sisi’s international allies and domestic constituents the same deal he offers them: a stable authoritarian project accommodating the various geostrategic, political, and economic imperatives the Sisi regime claims to protect

In early 2021, over half of MWP’s Central Secretariat members had ties to the NDP (compared to a quarter in 2016), and so did two thirds of its provincial leaders. This reality stood in stark contrast to the state of affairs inside Mustaqbal Watan during its founding years, when a younger group of political outsiders were running the show. Interestingly, by 2021, only two of Mustaqbal Watan’s 2014 founding signatories enjoyed posts in the party’s Central Secretariat, which now featured a completely different cadre of politicians.

lawmakers voted down by a wide margin the president’s highly coveted civil service bill, among the reforms reportedly “encouraged” by the International Monetary Fund at the time

in the fall of 2019, the president decided to put an end to this disarray, ordering a freeze on parliament’s operations, nearly a year before the next legislative elections were due.

The lead-up to the 2018 vote confirmed in many ways Sisi’s intolerance of any political competition, even to the most limited degree. He went to great lengths to eliminate all presidential contenders by any means possible: imprisonment, intimidation, violence, and dubious legal measures. Left to his own devices, Sisi would have run unchallenged. Pressured by Washington, however, he ultimately agreed to let one of his own political cheerleaders, Moussa Mostafa Moussa, run against him in what proved to be an unconvincing (even if lighthearted) episode of political theater, with Sisi winning 97 percent of the votes.