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More and more organizations realizing the benefits of a customer management strategy and implementing CRM systems. But successful implementation of a CRM system within an organization is easier said than done. Introduction of a CRM system requires a change in approach to customer management at the organizational level. Its not the concern of merely a department - whether marketing, sales, or IT. On top of all this, many organizations also hear scary stories of failed CRM experiments at other organization and hence, don't want to commit to a CRM strategy themselves.

How integration of CRM with online store enhances the ability of ecommerce businesses to utilize customer data better to increase revenue and customer satisfaction.

Have access to your most critical CRM management at your Magento e-store flawlessly without separately deploying any CRM solution.

Consumerism in the modern age dictates that businesses need to have an eCommerce solution in place to stay competitive and satisfy the growing demands of customers. People want the convenience of shopping from their PC or mobile without having to visit a physical store. This, combined with technological advancements has led to the growth of ecommerce industry.