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"The Art of Hosting Good Conversations Online" by Howard Rheingold. quick guide to the main points that Howard dashed off in just a few minutes years ago.

Doc by Howard et al.

recommended by Howard Rheingold,  He says: "Mark Elliott claims that Wikipedia is an example of how people use online media stigmergically." Mark Elliott says (from the site): "As stigmergy is a method of communication in which individuals communicate with one another by modifying their local environment, it is a logical extension to apply the term to many types (if not all) of Web-based communication, especially media such as the wiki."

Mentioned by Howard Rheingold who said: Wilson is controversial, but the rarity of what he calls "eusocial" species and the coincidence of the advent of hunting-gathering in cooperative groups with the acceleration of human cognitive, cultural, and social capabilities supports his hypothesis: "The riddle of the human species."