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What you want to do is debrief failures openly. That’s really critical to resilience, because otherwise when people fail they’re totally unprepared for it.

It's much more helpful to say I understand you’re probably in a lot of pain right now, and I want you to know I’m here with you. Just the acknowledgment and conveying you want to support them is much more helpful.

One of the things that affected me most, actually, was watching Sheryl commit to finding joy.

Junot Díaz’s Drown and Edwidge Danticat’s Krik? Krak!—both of those collections, from the late ’90s—and James Baldwin’s “Sonny’s Blues,” which I still think is one of the most perfect short stories ever written.

Zora Neale Hurston and Mules and Men. In that book, she writes, “Mouths don’t empty themselves unless the ears are sympathetic and knowing.”

And this tends to turn into the idea that writers of color are in some sort of “identity corner,” whereas white writers just get to write about life. I will never forget one night in workshop when the professor asked our brilliant mutual friend Brit Bennett to explain what her story had to say about the black experience. Like her story had to be some after-school special, either harrowing or uplifting, just because her characters were black.

Hot-desking, as I'm sure you know, is the practice of not assigning desks to staff but requiring them to find a new workspace each day.

Hot-desking is often accompanied by "activity-based working", where staff are issued laptops or other technology and given the flexibility to work wherever and whenever.

Problems included increased distrust, distractions, uncooperative behaviour and negative relationships.

Date: August 21, 2017Author: tmiket 3 Comments If you know me, at some point you’ve heard me talk about working smarter instead of harder. In all the years I’ve been talking about that I’ve never had anyone disagree. Yet, far too often when the conversation progresses to exploring new ways of working I hit the “I don’t have time for that.” objection. Or “We can’t do that here.” Or “I would love to do that but our people would never go for that.” Or a bunch of others that you’ve probably heard yourself. Don’t fall into that trap if you want to be a valued contributor to your organization. To steal a term from Jane Bozarth, be a “Positive Deviant”. “While there are individual positive deviants who work alone, a key factor is working with the community to surface, spread, and sustain solutions rather than try to force outside-in answers—as is so often the case with training. … Leveraging social tools and workplace communities, and encouraging people to show their work, can help to surface and spread solutions and to sustain application of new learning to the workplace” Anyone, anwhere can surface, spread, and sustain learning in the workplace.