Reddit: Don't Leave Your Volunteer Moderators Lonely, Either: Associations Now - 0 views
associationsnow.com/...reddit-volunteer-moderators
reddit volunteer associations moderators womenslearningstudio
![](/images/link.gif)
-
It’s clear here that reddit—a site that is pretty much nothing but community—faces the same kinds of disconnects between executives and ground-level support that happen in associations where communities are only small parts of the total member offerings.
-
When it comes down to it, an online community is about people, not just technology. And keeping that trust between community managers and the community at large is hugely important.
- ...8 more annotations...
-
Respect Your Volunteers A few weeks back, my colleague Joe Rominiecki made the case that we need to show that we’re supporting our community managers, who may be playing an important role without a ton of support.
-
“For those that host online communities for their members, the new front-line staff may very well be the person managing the online community,” he explained before hopping into The Community Roundtable’s latest “State of Community Management” report.
-
It’s clear here that reddit—a site that is pretty much nothing but community—faces the same kinds of disconnects between executives and ground-level support that happen in associations where communities are only small parts of the total member offerings.
-
The ripple effects of what happened to Taylor only highlight this. Because of the role people near the front lines play in keeping a community moving, they often have tribes of their own, and those tribes may instill a high level of passion among your most active community members—your moderators.
-
Because of the role people near the front lines play in keeping a community moving, they often have tribes of their own, and those tribes may instill a high level of passion among your most active community members—your moderators.
-
“Everything about which Reddit talks a big game—curbing abuse, protecting free speech, being the ‘front page of the Internet’—is directly tied to a model of content curation over which the company has little authority.”
-
In other words, volunteer moderators hold huge amounts of control, despite not getting a paycheck. They deserve to know what’s going on, and you have to keep them happy.