The Small Stuff. By little KM, I mean meta data; but not the hierarchical, taxonomic stuff of older KM approaches. It’s not about asking your lawyers to profile, or select prescribed meta data, for their documents when saving them in a document management system. Rather, little KM is about on-the-fly, user-generated tagging, commenting, and rating. Little KM is also about self interest; and that’s important.
Trends: New Social Software and Collaboration research | cmswatch on Jun 23, 2009 - 0 views
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The Enterprise Social Software and Collaboration Report 2009
Little Knowledge Management is the Next Big Thing | LawyerKM on June 1, 2009 - 0 views
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Little KM is not substantive. It points or directs people to the substantive stuff (the big KM).
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Self Interest. Altruism may be alive and well, but for the most part, we do things to help ourselves, personally. The good thing is that with little KM, the side effect is that it also helps others. When someone tags, comments on, or rates a piece of content (presumably to help themselves find, or make sense of, it later) others get the benefit of that person’s efforts.
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"little KM is about "how" and big KM is about "what." Little KM helps people find the big KM"
Micro-blogging in your Law Firm? | Knowledge Management | LawyerKM on Sept 4, 2008 - 0 views
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"Will law firms will use Twitter? So far, not many are. (...) But will law firms use an internal Twitter-like micro-blogging application that is not open to the public? Socialcast announced Socialcast 3.0, which gives them the opportunity to do so."
Caselines: Article Published in KMPro Journal - 0 views
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"My article "Enterprise 2.0 at Goodwin Procter" has been published by KMPro Journal, of the Knowledge Management Professional Society (no subscription required). In the article I contrast some traditional knowledge management practices and the greater degree of communication and engagement possible with Enterprise 2.0 tools; address some of the many uses to which wikis and blogs have been put at Goodwin Procter; and discuss some lessons learned."
SEO For Lawyers | Legal Search Marketing Blog on June 20, 2009 - 0 views
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In todays age, your law firm better have a good website that is easy to navigate and has useful content regarding your firms practice. In addition its a really good idea if your site is optimized for the search engines so that your main practice areas and geographic locations come up when someone does a search at Google, Yahoo or Bing.
Headshift - Case Studies - 0 views
ROI of Social Networking for TransUnion | SocialText Blog on March 23, 2009 - 0 views
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Internet Evolution interviewed TransUnion CTO John Parkinson about the ROI of Social Networking. It is relatively early in their use of Socialtext, but they are already achieving significant success.
The ROI of Enterprise 2.0: Four Ways Wachovia Justified Wikis, Blogs and Other Social N... - 0 views
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How do you invigorate Gen Y workers and capture the deep smarts of Baby Boomers? For banking chain Wachovia, the answer lay in wikis and other Web 2.0 tools for the enterprise
Second-wave adopters are coming. Are you prepared? Part 3 / 3 | Headshift Blog - 0 views
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Since a lot of people live in their inbox, we should be looking at ways to interact with a company's wiki, blogs, forums, social network and even microblogging engine using an email client. I specifically say 'email client', by which I mean not the 'email inbox'. The inbox should be for private information only. All other content (e.g. updates from blogs, wikis, newsletters, RSS feeds) should be received in different folders within the email client.
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There have been some interesting developments, but I would expect to see more in the near future:
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All these examples are related to email in one way or another. However, transition strategies go well beyond email. In general, it is important to keep in mind:
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most interesting part
Second-wave adopters are coming. Are you prepared? Part 2 / 3 | Headshift Blog - 0 views
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For example, a very common argument is that people are unwilling to share what they know. Well, they may not be necessarily unwilling to do so, but it does take low priority when people try to meet their goals and deadlines. That was the fallacy of the early KM era, in which employees were asked to step outside their work and 'contribute' to a fancy KM tool (aka database).
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People need to realize that in most cases, knowledge-sharing is not an activity but in fact a by-product of people's work. That's why it is so important to implement these kind of tools into people's workflow.
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This leaves us with the last three barriers (applications not part of user's workflow, time effort > personal value, complex applications).
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Second-wave adopters are coming. Are you prepared? Part 1 / 3 | Headshift Blog - 0 views
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The general theme is that in the near future we will see more companies starting Enterprise 2.0 projects to increase productivity, reduce cost, improve client relations. While we have seen some early success stories, companies will need to think hard about ways to attract second-wave adopters.
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The post is divided as follows:1) Overview of barriers to introducing Enterprise 2.0 and user adoption2) Scrutinizing barriers to user adoption3) Thoughts on how to attract second-wave adopters
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However, with the current economic climate, change is not optional anymore. Organizations need to address inefficiencies caused by outdated management ideas and inadequate technology to increase productivity, save costs and offer better service to existing and prospect clients. This is one of the reasons why I expect to see more and more social software projects starting over the next months.
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Knowledge Work > What Does a Yakabox Do? - 0 views
Has the Age of the Legal Knowledgebase Finally Arrived? - Software - Technologist - 0 views
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"Knowledge differentiates a law firm from its competitors," according to Gretta Rusanow of Curve Consulting, an attorney and knowledge management expert.
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Knowledge Management specialists within firms work hard to set up and maintain KM technology, but without grassroots adoption, many KM initiatives languish from lack of use. Placing the emphasis on technology, rather than user behavior, tends to distract from the real barrier to adoption: Attorneys and staff simply don't see enough individual value to take time away from urgent (and billable) day-to-day activities to complete additional tasks required by a separate knowledge management tool.
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"Too often KM becomes a conversation about technology . . . if you want to converse with lawyers about value, talk about value instead of technology," said Toby Brown of Fulbright & Jaworski. "This focuses the dialogue on the benefits to the lawyers and not on the cost of any technology involved. Solve the problem, instead of offering technology."
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In this post, guest author Jim Groff of PBWorks describes the benefits of knowledge management systems for law firms, as well as the difficulties some firms have had in convincing their attorneys and staff to adopt knowledge management solutions. Groff argues that Web 2.0 technologies can increase the adoption of knowledge management systems, and thus the benefit to law firms, by integrating the systems with attorneys' everyday experiences.
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