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Lars Bauer

Magic Quadrant for Enterprise Content Management (Gartner, Sept. 23, 2008) - 0 views

  • This Magic Quadrant represents a snapshot of the ECM market at a particular point in time. Gartner advises readers not to compare the placement of vendors from last year to this year. The market is changing, and the criteria for selecting and ranking vendors continue to evolve. Our assessments take into account the vendors' current product offerings and overall strategies, as well as their future initiatives and product road maps. We also factor in how well vendors are driving market changes or at least adapting to changing market requirements.
  • see "Dataquest Insight: Enterprise Content Management Software Market Share Analysis, Worldwide, 2007"
  • Among the primary trends that IT architects and planners must consider as they develop content management strategies and determine their strategic partners are the following: ECM is increasingly becoming part of IT infrastructure. Compliance and information retention are getting higher profiles at CxO-level. Web 2.0 and mobile technologies, driven by user expectations, are influencing richer user interfaces and capabilities to empower business users. Integration and federation of content repositories will be critical in future. Application specificity — some vendors provide BCS, while others will have to focus on horizontal solutions and content-enabled vertical applications (CEVAs) in order to grow by delivering domain expertise. Alternative delivery models, such as software as a service (SaaS) and open source, are gaining increased interest.
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  • Market Shifts Toward Infrastructure Vendors
  • Content management is becoming part of enterprises' infrastructure and consequently is being delivered by large vendors of enterprise infrastructure such as IBM, Microsoft and Oracle.
  • IBM, Oracle and EMC are competing at the high end of the market, while Microsoft is commoditizing the market at the low end. Recently, HP entered the ECM market by acquiring Tower Software, a niche vendor long known for its integrated document and records management.
  • More than 54% of the market, as measured by total software revenue, is held by just three vendors — EMC, IBM and Open Text
  • Pure-play content management vendors and vertical-market specialists such as Interwoven, Xerox, Xythos Software and Vignette are fighting to compete. Bright spots for the pure-play vendors and vertical specialists are the mid-market and CEVAs
  • IBM and Oracle have the potential to drive the market forward by creating a powerful message based on broader enterprise information management (EIM). Since they own the key stack components, such as the database, the information access, business intelligence (BI), analytics and reporting tools (and often line-of-business applications), they can bring together structured data and unstructured content. On the other hand, choosing a suite from a stack vendor may involve tradeoffs as some functional components may not be equivalent to best-of-breed offerings.
  • Of all the infrastructure vendors, Microsoft has driven the most change in the ECM market over the past 18 months with Windows SharePoint Services (WSS) and Microsoft Office SharePoint Server (MOSS) 2007.
  • Adopting WSS or MOSS for mass deployment, and an ECM suite for high-end, content-centric processes and best-of-breed Web content, will remain a useful strategy for enterprises during the next three to five years. This coexistence strategy could reduce the costs and some of the risks of content management for an entire enterprise.
  • For many organizations, the need to increase workers' productivity and innovation is more important than ever. Critical goals include improving users' Web experience and connecting workers to relevant content and to each other.
  • see "Report Highlight for Dataquest Insight: E-Discovery Market Drives New Search, Content and Records Management Investments"
  • Specialists like Interwoven and Vignette are moving into Web-based CEVAs and interactive marketing and customer experience. They remain among the few choices enterprises have for high-end, enterprise-class, externally-facing Web content management (WCM) solutions. In the mid-market, Hyland Software, SunGard Data Systems and Saperion use their imaging and archiving heritages to address transactional content applications such as medical records, claims processing and accounts payable invoice processing.
  • Integration/Federation Grows in Importance as Organizations Look to Establish an Information-Centric Infrastructure
  • The ideal ECM architecture would enable one repository, or a few repositories with a common database — but this is not an ideal world. Dealing with multiple, siloed content repositories is a fact of life for many organizations. In Gartner's 2008 survey of nearly 400 respondents (see Note 1), 69% of enterprises indicated they had more than six repositories.
  • see "New Standard Will Make Content Repositories Interoperable"
  • Enterprises keep a vast amount of information locked up in documents, spreadsheets and other forms of unstructured data ("content"). To maximize the value of this information, enterprises need to integrate the various types and stores of content, integrate content with structured data, and integrate internal content with content and structured data outside the enterprise.
  • XML is becoming increasingly important for content creation, component management, output and integration with other applications. The term "mashup" has become synonymous with content couplings that were formerly difficult to achieve, even with traditional integration resources. Enterprise mashups that integrate content with business application data or with Web content via Really Simple Syndication (RSS) feeds or APIs remain rudimentary compared with the explosion of consumer mashups.
  • IBM intends to deliver ECM-focused widgets for creating mashups as part of the FileNet P8 platform.
  • User Empowerment vs. Governance
  • A Range of Needs Leads to Application Specificity and a Fragmented Focus From Vendors
  • Interwoven, Open Text and EMC are among the ECM vendors focusing development efforts on increased support for mobile clients, such as BlackBerrys and the iPhone, and for offline capabilities.
  • Wikis, blogs, podcasts and instant messaging have become staples in many enterprises, especially as marketing tools or as means of communicating with customers, prospects, employees and partners.
  • Enterprise and information architects should assess how able their ECM vendor(s) are when it comes to providing Web 2.0 features or integrating with third-party solutions for collaboration and communication to avoid creating more content silos. Usability remains a critical characteristic of perceived success or failure for ECM.
  • Social software encourages informal collaborative activities that fall outside the traditional scope of transactional applications, formal workflows or engineered teams. The rapid growth of social network interactions and the desire for open innovation will require IT organizations to develop a new approach that balances the need for corporate security with the requirement to accommodate frequent customer and partner conversations. IT staff will still be expected to manage this content at the back end of the life cycle.
  • Today, however, all this content creation and sharing typically happens outside any formal content management strategy. Organizations should take advantage of evolving, richer user interfaces and tools for content creation, consumption and multichannel output.
  • Alternative Delivery Models
  • The capital outlay required for ECM, and the internal resources needed to implement and maintain ECM suites, can be daunting. It is not unusual for an organization to spend $1 million or more on software and services for a large deal. In a 2008 survey (see Note 1), 22% of the respondents indicated they were spending over $1 million on content management software purchases in 2008, while 14% were spending between $500,000 and $1 million. In addition, it can take at least six to 18 months to deploy an ECM application.
  • Gartner clients are increasingly asking about SaaS, shared services and open source as alternative delivery approaches to implementing on-premises, commercial software. Yet the penetration of open-source and SaaS solutions today represents less than 5% of the overall ECM software market (based on total software revenue)
  • Market Definition/Description
  • Gartner defines today's ECM suites as encompassing the following core components: Document management for check-in/check-out, version control, security and library services for business documents. Document imaging for capturing, transforming and managing images of paper documents. Records management for long-term archiving, automation of retention and compliance policies, and ensuring legal, regulatory and industry compliance. Workflow for supporting business processes, routing content, assigning work tasks and states, and creating audit trails. Web content management for controlling the content of a Web site through the use of specific management tools based on a core repository. It includes content creation functions, such as templating, workflow and change management, and content deployment functions that deliver prepackaged or on-demand content to Web servers. Document-centric collaboration for document sharing and supporting project teams.
  • Though not explicitly identified as a core component, information access, or search, technology has always been a critical component of an ECM suite, and it will play an even bigger role in helping companies sift through structured and unstructured information. All ECM products ship with a search engine embedded as a core component, so that users can create a full-text index and search the content stored in repositories. Most ECM vendors re-license the search engine from another provider, typically Autonomy-Verity or Fast (see "Q&A: ECM and Information Access Technologies Grow Ever-More Entwined").
  • Inclusion and Exclusion Criteria
  • Evaluation Criteria
  • Vendor Strengths and Cautions
  • Interwoven
  • Interwoven has increasingly focused its strategy on being a best-of-breed content management vendor, with a strong message around Web-based and vertical-specific solutions.
  • Although Interwoven has all the core ECM capabilities and related components such as DAM, it delivers and emphasizes these as stand-alone offerings for different business scenarios. The suite is only loosely coupled, and cross-selling opportunities are limited.
  • Gartner believes that Interwoven's future lies in high-end WCM, analytics and marketing solutions. It can continue to carve out a successful position with its consistent marketing messages and Web-based solutions, but this won't be easy given the increasing competitive pressures and changing market dynamics. Interwoven must continue to penetrate the accounting, legal and professional services markets and expand into adjacent markets such as the government sector — otherwise, like others, it faces a stagnant future in the traditional document and records management arena.
  • Microsoft
  • More so than any other vendor, Microsoft has driven ECM market transformation with SharePoint 2007. Microsoft has brought BCS to the masses by bringing the cost per seat down and tying simple content management to the familiar desktop tools that users use every day.
  • With MOSS 2007, Microsoft provides an integrated product suite that provides at least basic capabilities in the six core ECM functional components, along with portal and search capabilities. The fact that it is built on the Microsoft stack will appeal to a broad range of organizations for whom Microsoft is a strategic partner.
  • While MOSS 2007 has attracted interest and gained some traction as a records management tool, a WCM solution and a platform for building CEVAs, it still has to mature in these areas.
  • Feedback regarding large, decentralized deployments of MOSS 2007 indicates a need for improvements in scalability and in management and replication functionality. Microsoft has begun providing tools and published guidance to address these challenges.
  • Microsoft must continue to ramp up support, training and partner certification as there is a clear "skills gap" between the demand SharePoint has created and the supply of well-trained implementation personnel.
  • Objective
  • Objective, an Australia-based vendor, has a strong vertical-market focus on the public sector in Asia/Pacific and Europe
  • The Objective suite, which has evolved through development rather than acquisition, is well-integrated and addresses the core ECM functional components.
  • Historically, Objective has delivered most professional services itself, rather than through partners. Recently, it has begun to establish relationships with major system integrators, but it needs to expand further and extend this partner channel.
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    The enterprise content management market is marked by consolidation, a shift toward infrastructure vendors and a focus on solutions. This Magic Quadrant assesses ECM vendors and their software suites.
Lars Bauer

Research Summary: Enterprise Content Management, from State of California - White Paper... - 0 views

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    Jan. 2007, PDF, 15 pages - Overview: This paper was prepared in response to a requests for information on enterprise document management systems which are now most generally marketed and packaged as a component of an Enterprise Content Management (ECM) solution. The Enterprise Content Management Association (AIIM) has defined ECM as "The technologies, tools, and methods used to capture, manage, store, preserve, and deliver information, content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists." The document management component of ECM generally focuses on managing unstructured content so that it is more easily managed and accessible to enterprise resource users.
Lars Bauer

Document management system - Wikipedia, the free encyclopedia - 0 views

  • Document management systems Alfresco Cognidox ColumbiaSoft Content Manager Computhink's ViewWise DocCenter's DocLanding DocPoint Documentum Filehold FileNet Hummingbird DM Hyland Software's OnBase ImageNow by Perceptive Software ImagePlus Infonic Document Manager UK Interwoven's Worksite Invu ISIS Papyrus KnowledgeTree Laserfiche Livelink Main//Pyrus DMS M-Files Nuxeo O³Spaces Objective OpenKM Oracle's Stellent Questys Solutions Redmap Report2Web SAP KM&C SAP Netweaver Saperion Scanfile SharePoint Teamwork TRIM Context Version One Ltd Xerox Docushare
  • A document management system (DMS) is a computer system (or set of computer programs) used to track and store electronic documents and/or images of paper documents. The term has some overlap with the concepts of Content Management Systems and is often viewed as a component of Enterprise Content Management Systems (ECM) and related to Digital Asset Management, Document imaging, Workflow systems and Records Management systems. Contract Management and Contract Lifecycle Management (CLM) can be viewed as either components or implementations of ECM.
Lars Bauer

R.I.P. Enterprise RSS - ReadWriteWeb - 0 views

  • For me the absence of Enterprise RSS (and perhaps along with other key infrastructure, like Enterprise Search and social tagging tools) in environments where we find wikis, blogs and social networking tools is a sign of tactical or immature implementations of enterprise social computing. We are just at the beginning of this journey.
  • n this respect, I can actually see many opportunities for integrating Enterprise RSS features into Enterprise Search solutions or into existing portal platforms (actually, Confluence is a great example of a feed friendly wiki platform - both to create and consume).
  • that people are talking too much about technology and products and not enough about real-world use cases. Simply stating how great RSS is and that it could be very useful won't get you much buy-in, not from management nor most importantly end-users.
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  • In two of our projects with large law firms we included an RSS feedreader in the social software mix (among wiki, blogs, social bookmarking). We introduced it primarily to Knowledge Management Lawyers (KML) that needed to gather a lot of content from various sources. They also use it to subscribe to updates from the wiki and blogs. They appreciate the fact that it is much easier to plow through a stream of updates rather than going from email to email and deleting every one of them.
  • Have a look at two case studies: Dewey & LeBoeuf and Allen & Overy
  • In our company, we had a survey in April (2008), asking managers if they needed a RSS Reader. Some figures: 72 managers responded, 68 managers subscribed to more than one (company) blog. 9 managers already used iGoogle or a RSS Reader, 13 managers replied they did not need a RSS Reader, 50 managers replied they need a RSS Reader. As a result we planned a project to select and deliver a company RSS Reader. The project will be executed mid 2009.
  • Once CRM, DMS, Intranet and other proprietary system vendors thoroughly implement RSS functionality, it will get a big push.
  • I think a tipping point might come if ERP apps providers (SAP, Oracle, etc.) started publishing RSS feeds of ERP data!
  • In another project with a large law firm we took a very close look at the production (and consumption) of current awareness material. Current awareness included for example information on current developments within legal practices, latest court decisions etc. The firm made extensive use of newsletters to disseminate that kind of information. There was a multitude of newsletters available, some of them covering similar grounds. Maintaining email lists was very time-consuming and frustrating. Consumers did not know which newsletter were available. Also, newsletters were not personalised nor very timely, as they had a specific publishing date. We therefore recommended using RSS as delivery format, which would make the process of producing and consuming content more efficient and in the end more cost-effective as shown in a business case
  • It's with a heavy heart and a sense of bewilderment that we conclude that the market for enterprise-specific RSS readers appears to be dead. Two years ago there were three major players offering software that delivered information to the computers of business users via RSS. Today it looks to us like the demand simply never arose and that market is over.
  • It's insane - a solid RSS strategy can be a huge competitive advantage in any field. We have no idea why so relatively few people see that.
  • Neglecting RSS at work seems to us like pure insanity.
  • If dashboards take off, then maybe RSS will gain traction as the wiring? This probably requires: secure feed displaying widgets, good filters.
  • Enterprises are scared to disrupt their own structure and command lines by introducing uncontrolled information flows both internally (which can route around management) and externally (which can route around the official PR outputs and sales inputs of the company)
  • Look at the headline you used.. RIP Enterprise RSS. Now read that from the point of view of a manager in an enterprise. WTF does "Enterprise RSS" mean? What are the business reasons to care? What does it do for them? People don't care adopt RSS, just as people don't adopt XHTML, Javascript etc. They adopt products that use technology to do something that they value. No one cares about the technologies used to display this page... they want to read the page.
  • Enterprise RSS doesn't mean much. When RSS companies start talking about secure communications channels that intelligently and automatically route relevant information to the people who need/want it, light bulbs start lighting up.
  • I think Microsoft SharePoint could be the killer app for RSS in the enterprise. SharePoint has RSS built in and uses it to syndicate changes that happen within the SharePoint ecosphere and notify enterprise workers that something significant has happened. Of course, SharePoint RSS could work with third-party RSS readers, but it's really designed to be used with Microsoft's Office Suite, where enterprise workers can interface with SharePoint, through RSS and other means, directly
  • One thing missing from this (great) post is the cost of these tools. Looking at Newsgator & Attensa, these are expensive enterprise tools and trying to sell them to IT managers that don't fully understand RSS is next to impossible. Imagine saying to a CIO, who barely understands what RSS is, that you need $175,000 for Enterprise RSS software... it isn't an easy sell.
  • In this part of the world (SE Asia) we're seeing more & more top management wanting tools for themselves and their teams to connect to "Facebook and these social network things". Feeds and aggregation/search tools are the perfect wiring for this. But the front end? There's a lot of choice and individual needs vary. A decently setup igoogle/netvibes page can work wonders..so why pay?
  • Also, reading RSS is likely viewed as not work related, and so its frowned upon within the enterprise (remember, those enterprise folks have "real" work to do, they don't get paid to read BoingBoing all day long).
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    Jan. 12, 2009
Lars Bauer

Digital asset management - Wikipedia, the free encyclopedia - 0 views

  • Digital Asset Management consists of tasks and decisions surrounding ingesting, annotating, cataloguing, storage and retrieval of digital assets, such as digital photographs, animations, videos and music. Digital asset management systems are computer software and/or hardware systems that aid in the process of digital asset management. The term "Digital Asset Management" (DAM) also refers to the protocol for downloading, renaming, backing up, rating, grouping, archiving, optimizing, maintaining, thinning, and exporting files.
  • The term "Media Asset Management" (MAM) is sometimes used as a sub-category of "Digital Asset Management", mainly for audio or video content. The more recent concept of Enterprise Content Management (ECM) often describes solutions which address similar features but in a wider range of industries or applications.
Lars Bauer

Has the Age of the Legal Knowledgebase Finally Arrived? - Software - Technologist - 0 views

  • "Knowledge differentiates a law firm from its competitors," according to Gretta Rusanow of Curve Consulting, an attorney and knowledge management expert.
  • Knowledge Management specialists within firms work hard to set up and maintain KM technology, but without grassroots adoption, many KM initiatives languish from lack of use.  Placing the emphasis on technology, rather than user behavior, tends to distract from the real barrier to adoption: Attorneys and staff simply don't see enough individual value to take time away from urgent (and billable) day-to-day activities to complete additional tasks required by a separate knowledge management tool.
  • "Too often KM becomes a conversation about technology . . . if you want to converse with lawyers about value, talk about value instead of technology," said Toby Brown of Fulbright & Jaworski. "This focuses the dialogue on the benefits to the lawyers and not on the cost of any technology involved. Solve the problem, instead of offering technology."
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  • Now, however, a new generation of legal knowledgebase tools based on Web 2.0 technology (including PBworks Legal Edition, which has users at 24 of the top 25 firms on the AmLaw 100) is solving the usability issues and integrating the knowledgebase into the everyday work of a firm.
  • "At a time when clients are likely to challenge every item of charge, having efficient systems in place for producing work becomes vital," writes Karen Battersby of Nottingham Law School. "The transfer of knowledge from individual lawyers to teams of lawyers is also essential in a climate where lawyer redundancies are increasing and departments need to operate with leaner resources."
  • The first key is to make the legal knowledgebase easy to use. 
  • The second key to successful legal knowledgebases lies in searchability.
  • The final, and perhaps most important key to the success of Web 2.0 knowledgebases lies in their ability to integrate with the daily work of lawyering. 
  • "I can't emphasize this enough: making lawyers enter information multiple times is a recipe for failure," said Dennis Kennedy of Thompson Coburn. "Lawyers have proven that they will not change the way that they work.
  • While firms must restrict access to authorized users, they must simultaneously provide authorized users with access to information via different technology.  As more lawyers turn to smart phones and PDA, products must also include mobile access to the knowledgebase (including files) via Blackberry and iPhone to fully integrate with the way most attorneys actually work.
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    In this post, guest author Jim Groff of PBWorks describes the benefits of knowledge management systems for law firms, as well as the difficulties some firms have had in convincing their attorneys and staff to adopt knowledge management solutions. Groff argues that Web 2.0 technologies can increase the adoption of knowledge management systems, and thus the benefit to law firms, by integrating the systems with attorneys' everyday experiences.
Lars Bauer

Nobody Puts Knowledge Management In The Corner | Ayelette Robinson, Guest Blogger on 3 ... - 0 views

  • Ayelette Robinson's comment to my post earlier this week on my disappointment with the direction Knowledge Management has taken in law firms. Ayelette took my challenge of calling me an ignorant **** and telling me why my argument doesn't hold water. There are others out there telling me I'm wrong – not as bluntly as Ayelette, of course – such as Mark Gould and Ken Adams.
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    Critical comment to Greg Lambert's post "You Can Call It Knowledge Management If That Makes You Feel Better About Yourself"
Lars Bauer

SocialText Blog: DMS and Collaboration Suite: Friends not Foes - 0 views

  • What's the relationship between a document management system (DMS) and an enterprise collaboration suite like Socialtext?
  • Would Socialtext replace the DMS? Would the two work together?
  • The first thing that companies should understand is that document management and collaboration are distinct activities.
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  • Document management is all about workflow, control, and risk mitigation. Its objective is summarized perfectly by the two words in its name: "documents" and "management". It got its start in the legal departments of pharmaceutical companies, who were concerned to make sure that their companies were producing documentation in full compliance with regulatory requirements. A DMS thrives where there are a) documents already being created as part of a business process; and b) those documents need to be closely checked in, checked out, supervised, edited, approved, and stored following a consistent and audit-proof process.
  • Collaboration, by contrast, is all about people working together to share ideas, notes, questions, comments, etc. Collaboration does not typically follow a standard process; it is much more free-form and free-flowing. Documents are not typically the format of choice. Asking a question or creating a meeting agenda or to-do list doesn't require a document; it just requires typing some words and putting them where other people can see and edit them. That's why so many people simply fire off an email when they collaborate; it spares them the unnecessary step of creating a document.
  • When asked about the relationship between DMS and collaboration tools, what I said was that some of the content in a typical DMS really belongs there. These are the documents associated with highly regulated processes. But most of the content in a typical DMS--to-do lists, meeting notes, press clippings, conversations, working papers, personal observations--doesn't really belong there. It's in the DMS because there was no good place to put it. That's where a collaboration suite can do a much better job. A good collaboration suite can liberate that content from the tyranny of documents and nested folders, and will encourage people to use it for actual working materials.
  • In many cases, you will want to integrate the two. Law firms, for example, are absolutely dependent on their document management systems to manage their filings and other legal documents. But we're increasingly seeing them set up collaboration suites to capture all the discussion around the documents, how to use them, what they mean, and so on. The two systems are integrated with links from the collaboration suite into the corresponding DMS records.
  • What I'm saying amounts to this: Use your document management system to manage documents, and use your collaboration suite to collaborate.
  • unfortunately SocialText is not very good at linking to the documents in the obvious place (attachments).
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    Sept. 8, 2008, by Michael Idinopulos of Socialtext
Lars Bauer

Xythos Software - 0 views

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    Online Document Management - Enterprise Content Management - Online File Storage - Secure Document Collaboration - Document Management - Records Management - Document Workflow - Document Imaging
Lars Bauer

Enterprise Content Integration - Wikipedia, the free encyclopedia - 0 views

  • Enterprise content integration (ECI) is a middleware software technology that connects together all computer systems that manage documents and digital content (Enterprise content management, Document management, Groupware, Records management…)
Lars Bauer

Content management system - Wikipedia, the free encyclopedia - 0 views

  • A content management system (CMS) is a computer application used to create, edit, manage, search and publish various kinds of digital media and electronic text.[1] CMSs are frequently used for storing, controlling, versioning, and publishing industry-specific documentation such as news articles, operators' manuals, technical manuals, sales guides, and marketing brochures. The content managed may include computer files, image media, audio files, video files, electronic documents, and Web content.
  • There are three main categories of CMS, with their respective domains of use: Enterprise CMS Web CMS Component CMS
Lars Bauer

Inmagic Presto: Social Knowledge Management Platform - 0 views

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    Presto is designed for Information and Knowledge Management professionals who need to manage diverse information and to utilize social technologies from one secure location. Manages Documents, Drawings, Spreadsheets, Blogs, Images, Video, RSS feeds etc.
Lars Bauer

Web content management system - Wikipedia, the free encyclopedia - 0 views

  • A Web content management system (WCMS or Web CMS) is content management system (CMS) software, usually implemented as a Web application, for creating and managing HTML content. It is used to manage and control a large, dynamic collection of Web material (HTML documents and their associated images). A WCMS facilitates content creation, content control, editing, and many essential Web maintenance functions.
  • Unlike Web-site builders like Microsoft FrontPage or Adobe Dreamweaver, a WCMS allows non-technical users to make changes to an existing website with little or no training. A WCMS typically requires an experienced coder to set up and add features, but is primarily a Web-site maintenance tool for non-technical administrators.
Lars Bauer

Dirkzwager first to go with Open Text Sharepoint DMS offering - 0 views

  • The Dutch law firm Dirkzwager has become the first legal practice worldwide to sign up for the Legal Information Management Solution (LIMS) – Open Text's new Microsoft Sharepoint-based document management system.
  • The project will encompass both document and email management – and also see Open Text being integrated to Dirkzwager's Aderant practice management system.
  • After several years of running with Open Text (previously Hummingbird) as its DMS platform in London and Interwoven Worksite in New York, Clifford Chance has standardized on Open Text DM as its global document management system and is swapping out Interwoven from all its American offices
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    The Orange Rag - from Legal Technology Insider, Jan 14, 2009
Lars Bauer

jdk.de - Das Enterprise Content Management Portal - 0 views

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    Webportal zu ECM Enterprise Content Management, CMS/WCM Web Content Management, DMS Dokumentenmanagement, Portalen und mehr. Mit RSS-Newsfeed
Lars Bauer

Records management - Wikipedia, the free encyclopedia - 0 views

  • Records management, or RM, is the practice of identifying, classifying, archiving, preserving, and destroying records. The ISO 15489: 2001 standard defines it as "The field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records".
  • records management can be seen as being primarily concerned with the identification and management of the evidence of an organization's business activities.
Lars Bauer

It Ain't Over - Computer Business Review - 0 views

  • For a time, Autonomy’s closest search rival was Verity, until Autonomy bought the company for $500m in November 2005. After that, it was the Norwegian company, Fast Search and Transfer (FAST) that seemed to be the nearest rival.
  • in January this year FAST was bought by Microsoft for $1.2bn, though it is being operated as a subsidiary, of which Lervik is still CEO.
  • But even at its peak, FAST was not making anything like Autonomy’s revenue. In the last quarter as an independent entity before it was acquired – the third quarter of 2007 – FAST announced sales of $35.6m, up just 4%. In the same quarter of that year, Autonomy announced its sales rose 49% to $89.6m.
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  • Autonomy’s growth has continued since then: in its third quarter of this year, announced in September, it posted sales of $127.1m, up 42%.
  • The great irony in all of this is that Lynch does not want Autonomy to be pigeon-holed as an enterprise search company.
  • IDC’s Feldman though says that, “At this point, it is clear that Autonomy should no longer be considered purely a search vendor. It builds search-based applications to answer market demands for better information-centric software.”
  • What does that mean? Autonomy’s website explains: “Autonomy's software powers the full spectrum of mission-critical enterprise applications including pan-enterprise search, proactive information risk management, information governance, e-discovery, consolidated archiving, call centre solutions, rich media management, security applications, customer relationship management (CRM), knowledge management (KM) and BPM [business process management].”
  • Lynch says Autonomy now has in the region of 500 OEM customers, writing applications that embed Autonomy’s Meaning-based Computing, or MBC. Their own software products rely on Autonomy’s pattern matching algorithms to extract ‘meaning’ from unstructured information.
  • One of the differentiators over its smaller rivals in the space – including Endeca, IBM (smaller in terms of search, at least), Google Enterprise, Simplexo, Sinequa, Recommind and many more – is the list of supported file types that can be handled by Autonomy’s IDOL platform. “By supporting more than 1,000 different data formats, including structured, semi-structured, and unstructured data, located across 400 different content repositories, Autonomy can search all categories of information repositories in an organization,” the company says.
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    CBR online, 23 Dec. 2008 -- "British-born Autonomy won the enterprise search wars, and in doing so became an international success story. In an exclusive interview, CEO Mike Lynch talks to Jason Stamper about the even greater challenge his firm hopes to conquer."
Lars Bauer

The Benefits of Integrating Enterprise Content Management and Team Workspaces, from Fer... - 0 views

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    Ferris Research, Feb. 2006, PDF, 14 pages - Overview: Organizations are under increasing pressure to manage information better and to collaborate effectively. Two types of systems that organizations are implementing to meet these demands are Enterprise Content Management (ECM) and team workspaces. This white paper defines ECM and team workspaces and discusses their respective benefits, as well as their differences and similarities. The paper also presents the benefits of an integrated approach to ECM and team workspaces, proposes a set of requirements that a well-integrated ECM and team workspace solution should meet, presents two cases studies using EMC's Documentum Collaboration Edition and briefly describes EMC's Documentum Collaboration Edition, an integrated ECM and team workspace solution.
Lars Bauer

ChiefTech: How many people does it take to implement an information management project? - 0 views

  • example of an Australian property development company with 750 staff that implemented a document management system with the following project team: Project Manager - 60% full time; Information Manager - full time; Change Manager - 50% full time for 6 months; Classification Specialist - 2 months full time; and DMS Administrator - full time for 6 months.
Lars Bauer

Open Text - Solutions for Legal - 0 views

  • Open Text legal solutions provide law firms with an integrated product offering developed specifically to support law firms’ business practices and proactive compliance needs throughout the matter lifecycle – from client intake through to final disposition: Conflicts Management New Business Intake Records Management Reporting/Auditing Document Management Legal Information Management Email Lifecycle Management
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