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Lars Bauer

KM Space: Wikis at The Rosen Law Firm - 0 views

kmspace.blogspot.com/...wikis-at-rosen-law-firm.html

Enterprise2.0 Wikis case-studies collaboration law-firms

shared by Lars Bauer on 08 Jan 09 - Cached
  • Lee Rosen, the president of Rosen Law Firm, took a few minutes to talk with me about his firm's experience with wikis.Rosen is replacing his Lotus Notes platform with an externally hosted wiki from PBWiki. You may have read about the cash prize contest he ran for his employees in a story on CNN.com: Boosting Teamwork with Wikis.
  • Lee was drawn to the concept of using a wiki because of its purported simplicity. He found it much easier to develop and add content.
  • The firm started with the free version of PBWiki and had their wiki up and running in minutes. Some of his administrators worked with the wiki for a few months to see its functionality and how it might work within the firm. Then others in the firm started asking to join and it took off.
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  • Over the last year, his firm has created three to four thousand pages in the wiki. Lee estimates that 60% of his employees make at least one change to the wiki each day.
  • Lee really likes the flexibility of the wiki platform. People can work in the wiki the way that they want to work. Of course, that has lead to some disagreements over the way to organize content.
  • Lee sees a conflict between the need for rules and the freedom to contribute. There are places where the wiki is not organized in a way that works for him. But it does work for others.
  • Lee also likes that the wiki is externally hosted. He lets PBwiki worry about keeping the server up and all the "plumbing" headaches. He wants to be out of the IT business.
  • One of his biggest issues is keeping the wiki in people's minds as a way to communicate. It takes some time for people to realize that they can communicate through the wiki. Lee still sees lots of email communication that could be better handled in the wiki. They are also still transitioning some of the content from Lotus Notes into the wiki.
Lars Bauer

ILTA Conference 2008 - Wikis in Law Firms - 0 views

iltawikisinlawfirms.pbwiki.com

ECM ILTA KM PBwiki case-studies conferences law-firms wikis

shared by Lars Bauer on 07 Jan 09 - Cached
  • Lars Bauer on 07 Jan 09
     
    Knowledge Management Track at ILTA Conference 2008
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