Leaders Can Be Human Too: In Praise of Touchy-Feely | TerryStarbucker.com - 0 views
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Heidi Gable on 22 Feb 10In his words, "being completely open and honest with no sense of pretense or cover" is the best approach to building loyalty, whether it's with teammates, peers, customers, or clients. Lencioni correctly identifies the biggest barriers to really getting Touchy-Feely: fear and insecurity."