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Successful initial implementation and ongoing maintenance of process improvements requires overcoming the resistance to change. Green Belts are change agents who need to recognize, understand and interpret resistance to change and develop skills to manage it effectively. Managing change resistance is often covered in training, yet a primary learning issue facing most organizations is the lack of engagement and motivation in lecture-based training. By using simulations, exercises or games, practitioners can enliven their learning environments and improve knowledge retention, skills and applications. This will keep the audience members interacting with each other and with the content.