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Adding visuals to a phone conference can make a big difference - perhaps by showing a document, software application or slides. Or maybe you want to conduct a more formal online seminar-sometimes called a Webinar. There are a number of affordable software packages that can help. We talked to five nonprofit professionals about the tools that have worked for them.

"Google launched an open source course building web application for the growing list of K-12 and big-name universities developing online classes. The barebones website is a lightweight way to bring course material online, track student engagement (with web traffic and surveys), and evaluate performance. "We want to use this launch to show that Google believes it can contribute to technology in education," says Google's Director of Research, Peter Norvig. "