"The Internet is littered with abandoned knowledge-sharing portals, so what questions do you need to ask before jumping in and setting up a new one? Kirsty Newman lists four questions to ask before setting up your knowledge sharing one-stop shop."
During the 1st journey of knowledge strategy development we encourage the leadership team to identify a 3 or 4 of the areas on the list here to focus on as part of the project. These then guide the 2nd journey and the first 12 months of the 3rd journey.
The list is worth having as a ready reference to remind you of things to consider when you are crafting a knowledge strategy. He divides the barriers into three categories: individual, organisational and technological.