Knowledge Harvesting . Free magazine reprint (no need to register) The need for knowledge retention and harvesting is a global issue. All around the world, wise and knowledgeable people are retiring or leaving, and their knowledge, often crucial to the success of the organisation, is leaving with them. This knowledge need not be lost.

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Blogs are easy to create and update, and rich, useful, and original blog content will encourage readers to come back to your site. Here are some tips for making the most of your blog.

Over the past two years, McKinsey has studied more than 50 early adopters to garner insights into successful efforts to use Web 2.0 as a way of unlocking participation.

Businesses are learning that social networking, used properly, can be an effective business tool. Having your employees involved in the community can enhance the company's reputation and bring in more business - so long as it's done right. Thus many large firms, especially in the technology industry, are actually encouraging their employees to blog, tweet, and participate in forums and social sites on company time.\n\nEven so, you still need to exert some control over how these sites are used. You can't just give employees free rein and hope they'll all exercise common sense. And you can't, in all fairness, blame them for violating rules that don't officially exist. You need a social networking policy that explicitly lays out what is and isn't permissible, both on the company's network and outside of it if they're presenting themselves as representatives of the company.

Businesses are learning that social networking, used properly, can be an effective business tool. Having your employees involved in the community can enhance the company's reputation and bring in more business - so long as it's done right. Thus many large firms, especially in the technology industry, are actually encouraging their employees to blog, tweet, and participate in forums and social sites on company time. Even so, you still need to exert some control over how these sites are used. You can't just give employees free rein and hope they'll all exercise common sense. And you can't, in all fairness, blame them for violating rules that don't officially exist. You need a social networking policy that explicitly lays out what is and isn't permissible, both on the company's network and outside of it if they're presenting themselves as representatives of the company.

Most change programs fail, but the odds of success can be greatly improved by taking into account these counterintuitive insights about how employees interpret their environment and choose to act.

The new head of British foreign intelligence recently demonstrated that anyone can suffer potentially embarrassing or damaging revelations through social networking activity - and even the most mundane and seemingly benign tweets and status updates can have far-reaching consequences. Deb Shinder explains why you should watch your step.