Web 2.0: Changing How Value Is Created and Measured at IBM - KM Edge: Where the best in... - 0 views
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Phil Ridout on 04 Apr 09Last year, we undertook a massive overhaul of the technology and approach we use for knowledge management, moving from a centrally managed, linear, taxonomy- and repository-based system to one that leverages the best of Web 2.0, including social software, user participation, and key market-driven concepts like sponsored links. We see this as a shift from "knowledge management" to "knowledge sharing."