The chat overload is just beginning | Shift*Base - 0 views
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Stephen Dale on 04 Nov 161.ChatOps and activity streams are an important part of a connected company's infrastructure. 2. We need better AI and other tech to help deal with chat overload. 3. Tools like Slack could be very well-suited to supporting networks of small teams. 4. We are just getting started with chat and messaging in the workplace, so there is much still to learn. 5. Early adopters declare things 'over' before second wave adopters have even used them. Let's wait and see what happens at scale