Google's People + AI Research Initiative Sets Out to Solve Artificial Stupidity | WIRED - 0 views
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Stephen Dale on 14 Jul 17Virtual assistants get infuriating when they fail to do something we expect to be within their capabilities. Researchers are interested in studying how people form expectations about what such systems can and can't do-and how virtual assistants themselves might be designed to nudge us toward only asking things that won't lead to disappointment. One of the research questions is how do you reset a user's expectations on the fly when they're interacting with a virtual assistant.
