" Innovation Culture - MIT Sloane talk by the charismatic CEO, Terri Kelly.
The top things I took from this inspiring talk are:
- Staff turnover only 5% (the new hire process is lengthy and rigorous to ensure cultural fit)
- CEO is elected by staff (CEO is one of the few job titles in the organisation
- Costs are regarded as 'investments'
- Every individual has a sponsor or coach
- Leaders get there through others wanting to follow, not their power
- Innovation culture is the MAIN driver of business results
- Business units are no larger than 250 people (the founder talked about divide to multiply)
- 'Give them the right tools, minimal bureaucracy, responsibility for P&L, expect people to lattice (network), organise around small teams'.
Lastly, the culture at Gore has evloved of 50 years - it takes huge effort (equal to strategy and business development) and a lot of time to change culture
I screen grabbed some of the culture survey questions that staff fill out about their leaders (not the other way round) http://members.ki-network.org/innovation/Innovation%20SIG%20Picture%20Library/Forms/DispForm.aspx?ID=1"