Group items tagged

The most capable technologies-namely, deep neural networks-are notoriously opaque, offering few clues as to how they arrive at their conclusions.

YamJam is the name used by many Yammer networks to define a focused online discussion, where a group of people get together at the same time to share ideas, questions and views usually on a single topic. YamJams can broadly be considered like online press conferences with everyone having a voice.

The coming-of-age of artificial intelligence, 'social robots' and big data is having a massive impact on the way decisions are made in organisations. It follows that if we are to maximise know-how and expertise, the outputs from this technology-enabled channel must be integrated into how we work. Augmenting judgment and experience in this way also supports the move towards evidence-based decision making.

"Knowledge can only be volunteered it cannot be conscripted. You can't make someone share their knowledge, because you can never measure if they have. You can measure information transfer or process compliance, but you can't determine if a senior partner has truly passed on all their experience or knowledge of a case. We only know what we know when we need to know it. Human knowledge is deeply contextual and requires stimulus for recall. Unlike computers we do not have a list-all function. Small verbal or nonverbal clues can provide those ah-ha moments when a memory or series of memories are suddenly recalled, in context to enable us to act. When we sleep on things we are engaged in a complex organic form of knowledge recall and creation; in contrast a computer would need to be rebooted. In the context of real need few people will withhold their knowledge. A genuine request for help is not often refused unless there is literally no time or a previous history of distrust. On the other hand ask people to codify all that they know in advance of a contextual enquiry and it will be refused (in practice its impossible anyway). Linking and connecting people is more important than storing their artifacts. Everything is fragmented. We evolved to handle unstructured fragmented fine granularity information objects, not highly structured documents. People will spend hours on the internet, or in casual conversation without any incentive or pressure. However creating and using structured documents requires considerably more effort and time. Our brains evolved to handle fragmented patterns not information. Tolerated failure imprints learning better than success. When my young son burnt his finger on a match he learnt more about the dangers of fire than any amount of parental instruction cold provide. All human cultures have developed forms that allow stories of failure to spread without attribution of blame. Avoidance of failure has greater evolutionary advantage than imitatio

When it comes down to it, knowledge is worthless until it is converted into some form of action.

Scotland's source of knowledge for health and care.

"Information and updates about the KIN/IKON research project"

"This online WIKI allows KIN's SNA SIG practitioners to access and add to an online SNA Toolkit using WIKI functionality"

"This site provides KIN members with access to an online toolkit for Learning from Projects"

"A recording of a KIN group discussion about the Quindi presentation recording/sharing software"

" KRT elicitation questions, feel free to update"

" . This event was the launch event for the CoPs benchmarking Study phase two and includes presentations from Larry Prusak and Richard McDermott"

"Post your Q&As here in advance of the Winter Workshop."